LiveCareer-Resume
Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Dynamic Waiter with 10+ years in FOH and BOH functions. Engaging communicator with exceptional customer service and food handling skills. Mesmerizes menu items and orders, upselling additional products and taking accurate drink and food orders. Try to empower coworkers and bring a positive team oriented attitude to the work environment.

Skills
  • High-volume dining
  • Menu memorization
  • Point of Sale (POS) system operations
  • Restaurant operations management
  • Troubleshooting
  • Familiar with Microsoft Office
  • Team building and management skills
  • Can create and manage schedules with large amounts of employees involved
Experience
Server, 04/2021 - Current
Square One Concepts Tucson, AZ,
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Provided exceptional service to high volume of daily customers.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Resolved customer concerns with friendly and knowledgeable service.
Painter, 02/2018 - 03/2021
Aggreko Nashville, TN,
  • Covered floors before prepping, priming and painting walls and ceilings protect them from chemicals and paint.
  • Readied surfaces and surrounding areas for painting using sandpaper, tape and other materials.
  • Inspected work sites to measure dimensions, lay out work and estimate materials for each job.
  • Determined appropriate color for new and replacement applications during consultation with customers.
Restaurant Floor Manager, 08/2017 - 01/2018
Ssp Group San Diego, CA,

Conducted daily pre-shift and weekly departmental meetings to promote better organization and productivity.

  • Trained all front of house staff on restaurant policies and procedures, guest service techniques and communication skills to ensure positive experience.
  • Counseled and disciplined staff, addressing issues promptly and providing constructive feedback.
  • Worked closely with operations manager, chef and cooks to determine menu plans for special events or occasions.
  • Determined root cause of performance trends and developed process improvement plans which targeted assurance in safety, health, quality and customer satisfaction.
  • Performed checkouts of servers and bartenders to ensure that all tickets were accounted for.
  • Applied classic culinary training, awareness of market and menu trends, cost control process and team building to meet and exceed brand-based performance standards.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Assigned tasks and oversaw employees to maintain compliance with food safety procedures and quality control guidelines.
  • Collaborated with employees in order to create and adjust the schedule..
Moving Helper, 10/2016 - 05/2017
Grover Moving City, STATE,
  • Met strict deadlines by working quickly to pack, load and transport belongings.
  • Protected customers' items from damage with proper padding and bracing.
  • Protected furniture by disassembling easily damaged parts, detaching headboards from bed frames and securing loose or unstable components.
Server, 01/2013 - 06/2016
Cassis American Brasserie City, STATE,
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Calculated charges, issued table checks and collected payments from customers.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours
Education and Training
: General Studies, Expected in
-
St. Petersburg College - Clearwater, FL
GPA:

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Resume Overview

School Attended

  • St. Petersburg College

Job Titles Held:

  • Server
  • Painter
  • Restaurant Floor Manager
  • Moving Helper
  • Server

Degrees

  • Some College (No Degree)

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