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pa resume example with 9+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Skills
  • Understanding Customer Needs
  • Calm and Professional Under Pressure
  • Building Customer Trust and Loyalty
  • Customer Service
  • Upselling Products and Services
  • Credit Card Payment Processing
  • Upbeat and Positive Personality
  • Team player
  • Organized
  • Time management
  • Multitasking and Prioritization
  • Flexibility
  • Communication
  • Attention to detail
Experience
02/2022 to Current PA Chick-Fil-A | Fultondale, AL,
  • Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
  • Organizing high volumes of sales
  • Organized personal and professional calendars with reminders for upcoming meetings and events.
  • Screened telephone calls and inquiries and directed as appropriate.
  • Updated and recorded customer or client information to maintain accounts.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Transported and safely delivered items to prevent damage or loss.
  • Handled merchandise in accordance with product handling standards.
  • Loaded trucks and safely secured merchandise to prevent damage during transportation.
  • Inspected vehicles' condition, supplies and equipment before and after trips
  • Contacted customers prior to delivery to coordinate delivery times.
04/2014 to 10/2021 Front of House Team Member Life Time Fitness | Chanhassen, MN,
  • Provided exceptional service to high volume of daily customers.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Answered telephone to provide dining information and take reservations.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Presented menus to patrons to answer questions about offered items and make suitable recommendations.
12/2013 to 02/2017 Yoga Teacher Dreamyskies | City, STATE,
  • Conduct and lead yoga classes.
  • Visually assess students to determine their level of practice.
  • Demonstrate practice and techniques.
  • Educated students about proper form to maintain safety and maximize benefits of different positions.
  • Improved health and well-being of class participants by instructing on healthy lifestyles, food choices, proper movement and posture.
  • Kept studio spaces clean and setup for classes of up to 30 students.
  • Promoted my classes through social media.
  • Prepared for classes in advance, selected and queued music beforehand and began and ended classes on time for maximum benefit to attendees.
  • Demonstrated proper breathing techniques and meditation exercises.
  • Helped students achieve quality alignment and flexibility.
  • Coached and encouraged participants during exercises and routines.
  • I then went on to travel around Australia teaching yoga.
04/2009 to 09/2009 Overseas Representative Olympic Holidays | City, STATE,
  • Entirely a customer service based job.
  • Looking after two very busy hotels on the Greek Island of Crete.
  • Selling excursions to guests which would include Boat trips, Water sports, water parks, Bar crawls and many more.
  • Overall making sure that my guests would have the best holiday they could as their representative and to be there for them with any questions or queries they had.
  • Undertaking pre-holiday research into local facilities.
  • Inspecting hotel safety and cleanliness.
  • Offering sightseeing advice organizing and leading excursions and entertainment.
  • Liaising with providers of accommodation, travel agents, coach companies.
  • Resolving conflict with clients referring complaints and problems to senior management writing reports providing support when and if holidaymakers experienced difficulties such as lost luggage or health problems.
  • Meeting and greeting clients at the airport and accompanying or transporting them to their accommodation, and holding welcome meetings.
  • Remained highly organized and detail-oriented while working on several cases simultaneously.
Education and Training
Expected in 05/2000 to to GED | St Paul's RC Secondary School, London , GPA:

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Resume Overview

School Attended

  • St Paul's RC Secondary School

Job Titles Held:

  • PA
  • Front of House Team Member
  • Yoga Teacher
  • Overseas Representative

Degrees

  • GED

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