Goal oriented; capable of excellent time management Demonstrated leadership skills Self-motivated; function well independently or as a team member Proven customer service and communication skills Great at organizing multiple tasks [Job Title] dedicated to continuous process improvement in the face of rapidly evolving and changing markets. Extremely results-oriented and proactive in addressing and resolving problems.
Exceptional interpersonal communication
Client account management
Consistently meet goals
Human resources management
Owner/Massage Therapist11/2011 to Current Amy Rosendale Massage – Pasadena, MD
Perform Therapeutic Massage for clients.
Budget for business, book keeping,.
Scheduling, communicate with clients, expanding my credientials.
Observed and monitored client behavior and responses to treatment.
Recorded client information on special flow sheets, accurately indicating .
Developed and implemented treatment plans and modified when needed.
Connected clients with community service and resource agencies.
Treated physical, mental, emotional and spiritual problems using Reiki.
Counseled patients about general wellness, posture, nutrition, sleeping habits and stress management.
Maintained detailed and accurate case histories of patients.
Instructed patients on post-treatment procedures, including breathing techniques, exercise and herbal medications.
Adjusted and modified courses of treatment when needed.
Owner/Operator, and Massage Therapist07/2007 to 11/2011 Rejuvinations Massage – Pasadena, Maryland
Perform Therapeutic Massage for clients.
Hire Massage Therapist, Budget for.
Business, book keeping, scheduling, advertising, manage office and therapist.
Ensure clientele is satisfied and is getting the treatment they need.
Monitored and recorded patient progress in response to therapy.
Evaluated and treated a wide range of conditions, including chronic and acute pain, disc prolapse, whiplash, dislocations, arthritis, Multiple Sclerosis, Parkinson's, stroke and neuropathies.
Educated patients and family members regarding diagnosis, injury prevention and therapeutic treatments.
Planned and administered a range of treatments and therapeutic exercise programs involving active and passive ranges of motion and muscle reeducation.
Managed a high-volume caseload and organized the daily schedules of physical therapy assistants and patients.
Planned individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain and prevent disability.
Recorded detailed prognosis, treatment, responses and progress notes in patient charts.
Administered massages and traction to relieve pain, improve comfort levels and decrease or prevent deformity or crippling.
Planned and efficiently supervised operations of a [number] patient per week outpatient clinic.
Participated in planning the clinic's $[amount] annual budget.
Trained and oriented new physical therapists and physical therapy assistants.
Diligently observed patient safety, risk management and infection control policies and procedures at all times.
Decreased waste and promoted cost effectiveness while maintaining patient safety and quality of care.
Contributed to team meetings and collaborated with management in the decision-making process.
Consistently exhibited courtesy, compassion and respect to patients, families, caregivers, visitors, physicians, administrators and co-workers.
Established positive rapport with patients.
Massage Therapist06/2006 to 06/2007 Rejunvinations Massage – Pasadena, Maryland
Perform Therapeutic Massage for clients.
Created treatment plans and.
protocols to be carried out during massage sessions.
Achieved high customer satisfaction for [duties performed].
Collaborated with [teams, departments, clients] to ensure the delivery of efficient, high-quality service.
Enhanced company reputation by [action].
Successfully initiated and implemented [project] which resulted in [positive outcome].
Provided coaching, mentoring, and consultation to staff to enhance staff development.
Consistently received positive feedback from guests on performance reviews.
Supervised and coordinated employee schedules.
Reviewed weekly inventory charts and recorded facility needs.
Sales Associate02/2006 to 06/2007 Provident Bank – Millersville, Maryland
Opened new accounts, assisted customer with needs and concerns , aided new.
employees with bank system, Reached monthly and quarterly sales and retention.
Created weekly promotions and events.
Created strategies to develop and expand sales of services to existing customer which resulted in a [number]% increase in annual revenue.
Executed customer transactions, including deposits, withdrawals, money orders and checks.
Rapidly and efficiently prepared customer and ATM cash and change orders.
Organized, stocked and maintained the teller window area.
Continued education on current banking products and services through [specific classes/certification programs].
Pulled daily branch [name] reports.
Coordinated daily cash reconciliation at a high-volume location.
Opened accounts with a cross sale ratio of [number] products opened.
Collected member loan payments.
Sold cashier's checks, traveler's checks and money orders.
Executed wire transfers, stop payments and account transfers.
Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
Maintained friendly and professional customer interactions.
Head Varsity Volleyball Coach08/2003 to 11/2004 Anne Arundel County Public Schools – Gambrills, Maryland
Established clear objectives for all lessons, units and projects.
Managed classrooms of [number] to [number] high school students during the absence of their teachers.
Adapted teaching methods and materials to meet students' varying needs.
Encouraged students to persevere with challenging tasks.
Attended [number] staff meetings each month and served on the [Committee Name] Committee.
Employed a broad range of instructional techniques to retain student interest and maximize learning.
Communicated with peers, colleagues, administrators and parents to meet and exceed teaching goals.
Created lesson plans in line with state curriculum and school curriculum standards.
Taught [number] periods of [Subject] for grades [grade] through [grade] each day.
Created an interactive classroom atmosphere to maintain student interest and facilitate learning.
Graded student work and kept careful records of grades.
Organized social and educational activities for students and their families including sponsoring the [Club Name] Club.
Maintained accurate and complete student records as required by laws, district policies and administrative regulations.
Developed, administered and graded tests in order to evaluate students' progress.
Pursued professional development activities to broaden and deepen knowledge of content and teaching skills.
Supervised [number] teacher aides and volunteers each year.
Acted as a positive role model for students and colleagues.
Selected textbooks, equipment and other instructional materials.
Department Chair Junior Varsity Volleyball Coach01/2003 to 01/2005 Glen Burnie High – Glen Burnie, Maryland
Developed game plans and adjusted them according to various game situations.
Built strong rapport with athletes and assistants before, during and after coaching seasons.
Taught a range of sport-specific skills in a clear, safe manner.
Acted as a positive role model for team participants and in the community.
Maintained thorough knowledge of all rules, game procedures, coaching techniques and current trends in [Sport name].
Developed guidelines for injury prevention.
Demonstrated a high level of respect for opponents, officials and facilities.
Acted as supervisor for the female student-athletes and student managers.
Worked closely with the athletics director in scheduling interscholastic contests.
Recommended and ordered equipment, supplies and uniforms.
Accepted coaching, constructive criticism and recognition with humility and composure.
Exhibited sound judgment while executing coaching responsibilities and functions.
Enforced discipline both on and off the field.
Supervised practices and contests, prioritizing safety at all times.
Developed positive relationships with parents, schools and the community.
Complied with [Federation name], conference and college rules and regulations at all times.
Maintained high academic standards for all student athletes and enforced academic discipline.
Physical Education Teacher08/2002 to 07/2005 Arundel Middle School – Gambrills, Maryland
Substitute Teacher01/2002 to 08/2002 Anne Arundel County Public Schools – Annapolis, Maryland
Executed lesson plans left by classroom teacher.
Assistant Clubhouse Manager05/2001 to 01/2002 Gibson Island Club – Gibson Island, Maryland
Over see front of the house operations.
Make staff schedule.
Order inventory of.
Plan, set up, and break down of events and banquets.
Members are getting the quality of food and service they desire.
Hiring of staff.
Over seeing and staying within the budget.
Operating of computer system.
Hired and trained [number] of staff.
Partnered successfully with [departments, clients] to produce [positive outcome].
Server and Trainer05/1998 to 05/2001 Gibson Island Club – Gibson Island, Maryland
Performed daily prep and closing work.
Set up banquets.
Trained new servers.
Operated computer system.
Substitute Sunday School teacherMessiah United Methodist Church
Conducting 2 separate case studies on the effects of massage on adult and childhood anxiety disorder.
Member of Lay Leadership Committee at Messiah United Methodist Church Copy and Fold monthly newsletter for Messiah United Methodist Church.
Donate Massage services to various organizations, youth and adult through out the community for benefits and fundraising.
Bachelor of Arts: Secondary Physical Education2001Saint Leo University-
Recipient of [Scholarship Name] Scholarship
Emphasis in [Name of Emphasis]
Maryland State Board Licensed Massage Therapist, Lic. Reg. # MO3339 Exp 10/31/2012
NCBTMB, Therapeutic Massage & Bodywork, Cert # 507621-06 Exp 4/6/2014
American Heart Assoc. Healthcare Provider CPR EXP 8/2014
Maryland Educator Certificate ID 5677 Exp: 2006Baltimore School of Massage-
Professional Massage Program with Honors, February 2006.
Honors Deans List 3 semesters at Saint Leo University Saint Edwards Scholarship Lions Award Scholarship Athletic Scholarship Technical Honor Society 2006