Seeking opportunity to apply for a position with a professional oriented organization that welcomes the opportunity for growth. Empathic, effective and motivated, utilizing the acquired Customer service, Administrative and Clinical experience with compassion to meet challenges facing today's healthcare organizations.
Over 15 year of management experience in a Medical office setting 5 year Patient Access Representative (Admitting) on Hospital setting. Provide excellent customer service and communication skills, I devoted attention when communicating with patient and families showing concern, understanding, assist patients and guide them in the right direction. Responsible, fast learner, multitasker, reliable I have the skills to get things done in a timely manner, able to lead and take control of situations at hand remain calm under overwhelmed and stressful environments.
Fluent in Spanish (write and read)
Microsoft Word, Excel, all office equipment
Medical terminology knowledge
Answering and transferring calls
Medical claims (billing)
Professional bedside manner
Community outreach for Government state funded programs
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Garfield High School
Maric College- Riverside Campus
High School Diploma
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