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Outpatient and Community Services Supervisor Resume Example

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OUTPATIENT AND COMMUNITY SERVICES SUPERVISOR
Summary

Highly qualified and committed Social Work Supervisor with 20 plus years professional experience in a variety of clinical settings. Proven ability to quickly build trust and rapport with clients from diverse cultures through exceptional interpersonal skills. Highly skilled at utilizing evidence-based practices to treat mental health disorders in youth, adults and seniors. Passionate about leading and supporting clinicians working with complex clients, families and systems.

Key Strengths
  • Unique relationship building and human connection skills
  • Clinical Supervision
  • Team Leader--interviewing, hiring, maintaining morale and supporting staff development
  • Building community support, key coalitions and strategic interagency partnerships
  • Extensive experience as part of multidisciplinary teams
  • Professional experience with all stages of human development
  • Fundraising and Development
  • Public speaking and training
  • Community services coordination
  • Exceptional verbal and written communication skills
  • Patient and caregiver education
  • Mac and PC proficiency
Professional Profile
08/2015 - CurrentOutpatient and Community Services SupervisorSpurwink | Biddeford, ME
  • Hire, train, supervise and evaluate employees in the Outpatient and Community Services (OCS) Department.
  • Assure team members maintain current electronic client records and documentation according to Spurwink and licensing standards.
  • Effectively provide ongoing individual and group supervisions for team of fifteen clinicians.
  • Monitor productivity expectations and all day to day programmatic functions.
  • Understand and manage unique dynamics and expectations of working within the public school environment as appropriate for school based employees.
  • Create and maintain positive relationships with community partners and financial stakeholders.
02/2012 - 11/2014Community BuilderOpportunity Alliance, Community Partnerships for Protecting Children | Biddeford, ME
  • Convened and facilitated Steering Committee and provider network meetings across service sectors, including police, schools, child protection, adult and youth health services, and faith communities.
  • Recruited and empowered residents, including many youth, to participate in community revitalization efforts.
  • Provided neutral facilitation for difficult conversations between partners and/or residents when needed.
  • Provided residents with coordinated connections to community resources through open-door intake and/or referrals from partners.
02/2009 - 07/2010School-Based ClinicianSweetser | Berwick, ME
  • Formulated and implemented individual and family treatment for children in grades K-6.
  • Utilized evidence based clinical modalities to address client presentation related to trauma and rural poverty.
07/2004 - 12/2006Staff AssistantUnited States Senate, Senator Susan Collins | Biddeford, ME
  • Served as caseworker for constituents of York County who needed assistance navigating Federal, State and local systems.
  • Represented Senator Collins at various events throughout York County.
02/2003 - 07/2004Crisis Worker Crisis Response Services | Biddeford, ME
  • Assessed clients in crisis and developed least restrictive clinical disposition.
  • Participated in community trauma response team and provided post traumatic stress intervention, education and support.
07/2000 - 12/2003Police Liaison Social Worker Biddeford Police Department | Biddeford, ME
  • Partnered with law enforcement to provide intervention, brief treatment and on going follow-up for the Biddeford Community.
  • Co-instructed cross trainings for both police and social service providers
09/1998 - 06/2000Forensic InterviewerThe Spurwink Child Abuse Program | Portland, ME
  • Conducted forensic evaluations of children alleging abuse and provided expert testimony in court to the findings of these evaluations.
  • Provided individual and family counseling for children who were victims of abuse
Education and Training
1998Master of Social Work: Social Work
Simmons College School of Social Work | Boston, MA
1995BS: Human Development/Child Life
Wheelock College | Boston, MA
Licenses, Training, and Achievements
  • Obtained independent clinical social work license (LCSW) in 2004. Pennsylvania independent clinical social work license pending.
  • Completed advanced training in the Attachment, Regulation and Competency (ARC) framework for intervention with youth and families who have experienced multiple and/or prolonged traumatic stress.
  • Advisory Board Member York County Children's Advocacy Center
  • Completed intensive 32 hour Ethical Clinical Supervision training.
  • Completed Spurwink sponsored, year-long leadership training series.
  • Founder and Director of The Sophia Memorial Fund, a non-profit that strives to enhance the quality of life for critically/terminally ill children in Maine and their families. Provided dual perspective training to nursing and child life professionals in graduate school and health care settings.
  • Counseling Services Inc, Kudos Community Award Recipient
Academic Interships
  • Beth Israel Deaconess Hospital, Palliative Care Unit, Boston, MA Sept '97-May ‘98
  • Catholic Charities Day Care, Lynn, MA Sept '96-May ‘97
  • NE Medical Center, Floating Hospital for Children, Boston, MA Jan '95-Jun '96
  • Dorchester House Multi-Service Center, Dorchester, MA Sept '94-Dec ‘94
  • Great Ormand Street Hospital for Sick Children, London, England Summer 1994
  • Shriners Hospital For Children, Boston, MA Jan '94-May ‘94
  • Foundation For Children With AIDS, Roxbury, MA Sept '93-Dec ‘93
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Resume Overview

Companies Worked For:

  • Spurwink
  • Opportunity Alliance, Community Partnerships for Protecting Children
  • Sweetser
  • United States Senate, Senator Susan Collins
  • Crisis Response Services
  • Biddeford Police Department
  • The Spurwink Child Abuse Program

School Attended

  • Simmons College School of Social Work
  • Wheelock College

Job Titles Held:

  • Outpatient and Community Services Supervisor
  • Community Builder
  • School-Based Clinician
  • Staff Assistant
  • Crisis Worker
  • Police Liaison Social Worker
  • Forensic Interviewer

Degrees

  • 1998 Master of Social Work : Social Work
    1995 BS : Human Development/Child Life

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