Outlet Manager, 12/2012 to Current
Franklin Marriott Cool Springs – Franklin, TN
As a Outlet Manager, I am responsible for:
-- Full service restaurant; Bar; Starbucks Coffee Shop and concierge lounge
-- Daily operations of all areas
-- Marketing
--Strategic planning
--Hiring
--Training
--Employee performance review
--Proper communication with other department and managers
Manager On Duty, 08/2010 to 12/2012
Franklin Marriott Cool Springs – Franklin, TN
As a Manager On Duty my responsibilities are:
-- Representative of General Manager in the pm shift
-- Resolving any guest issues
-- Coordinating with all the departments, assisting them as needed
-- In charge of the hotel in the evening
Night Manager, 05/2008 to 06/2010
Franklin Marriott Cool Springs – Franklin, TN
As a Night Manager my job responsibilities are:
-- In charge of Night Auditors
-- Front desk operations
-- Taking care guest requests and issues
-- Training
-- Hiring
-- Job performance review for Night Auditors
-- Executing monthly department meetings
Assistant Restaurant Manager, 10/2005 to 04/2008
Franklin Marriott Cool Springs – Franklin, TN
As a Assistant Restaurant Manager, my job responsibilities are:
-- Assisting Restaurant Manager with daily operations
-- Strategic planning
-- Sales and Marketing
-- Taking care guests requests and issues
-- Hiring
-- Training
-- Team member job performance review
Restaurant Supervisor, 10/2001 to 09/2005
Franklin Marriott Cool Springs – Franklin, TN
As Restaurant Supervisor, my job responsibilities:
-- Assisting restaurant manager with daily operations
-- Training
-- Implementing quality of the service
Food and Beverage Supervisor, 07/2000 to 09/2001
Opryland Hotel – Nashville, TN
Hospitality Managment , 2000
Post Graudated in Hospitality Administration - Brig Switzerland
MBA: Marketing, 1992
Preston University United States of America (Pakistan Campus) - Islamabad, Pakistan
Bachelor of Arts: Arts, 1990
University of Peshawar - Peshawar, Pakistan