Outlet Manager Resume Example
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OUTLET MANAGER
Professional Summary
Outlet Manager possessing comprehensive background in fine dining and hospitality desires a role at an upscale hotel. Courteous service professional with a strong dedication to exceeding expectations. Dynamic Hotel Manager skilled in developing and training teams, effectively controlling costs and achieving YOY revenue and high guest satisfaction ratings in competitive environments. Expert communicator passionate about fostering a positive and results-oriented team culture.
Skills
| Multi languages speaking |
Work History
Outlet Manager, 12/2012 to Current
Hei Hotels & Resorts – Cambridge , MA
As a Outlet Manager, I am responsible for:
-- Full service restaurant; Bar; Starbucks Coffee Shop and concierge lounge
-- Daily operations of all areas
-- Marketing
--Strategic planning
--Hiring
--Training
--Employee performance review
--Proper communication with other department and managers
Hei Hotels & Resorts – Cambridge , MA
As a Outlet Manager, I am responsible for:
-- Full service restaurant; Bar; Starbucks Coffee Shop and concierge lounge
-- Daily operations of all areas
-- Marketing
--Strategic planning
--Hiring
--Training
--Employee performance review
--Proper communication with other department and managers
Manager On Duty, 08/2010 to 12/2012
Enchantment Resort – Irvington , VA
As a Manager On Duty my responsibilities are:
-- Representative of General Manager in the pm shift
-- Resolving any guest issues
-- Coordinating with all the departments, assisting them as needed
-- In charge of the hotel in the evening
Enchantment Resort – Irvington , VA
As a Manager On Duty my responsibilities are:
-- Representative of General Manager in the pm shift
-- Resolving any guest issues
-- Coordinating with all the departments, assisting them as needed
-- In charge of the hotel in the evening
Night Manager, 05/2008 to 06/2010
Radisson Hotel Group – San Diego , CA
As a Night Manager my job responsibilities are:
-- In charge of Night Auditors
-- Front desk operations
-- Taking care guest requests and issues
-- Training
-- Hiring
-- Job performance review for Night Auditors
-- Executing monthly department meetings
Radisson Hotel Group – San Diego , CA
As a Night Manager my job responsibilities are:
-- In charge of Night Auditors
-- Front desk operations
-- Taking care guest requests and issues
-- Training
-- Hiring
-- Job performance review for Night Auditors
-- Executing monthly department meetings
Assistant Restaurant Manager, 10/2005 to 04/2008
Garden Of The Gods Club – Colorado Springs , CO
As a Assistant Restaurant Manager, my job responsibilities are:
-- Assisting Restaurant Manager with daily operations
-- Strategic planning
-- Sales and Marketing
-- Taking care guests requests and issues
-- Hiring
-- Training
-- Team member job performance review
Garden Of The Gods Club – Colorado Springs , CO
As a Assistant Restaurant Manager, my job responsibilities are:
-- Assisting Restaurant Manager with daily operations
-- Strategic planning
-- Sales and Marketing
-- Taking care guests requests and issues
-- Hiring
-- Training
-- Team member job performance review
Restaurant Supervisor, 10/2001 to 09/2005
Qdoba – Berry Hill , TN
As Restaurant Supervisor, my job responsibilities:
-- Assisting restaurant manager with daily operations
-- Training
-- Implementing quality of the service
Qdoba – Berry Hill , TN
As Restaurant Supervisor, my job responsibilities:
-- Assisting restaurant manager with daily operations
-- Training
-- Implementing quality of the service
Food and Beverage Supervisor, 07/2000 to 09/2001
Lodging Dynamics – San Diego , CA
Lodging Dynamics – San Diego , CA
Education
Hospitality Managment , 2000
Post Graudated in Hospitality Administration - City
Post Graudated in Hospitality Administration - City
MBA: Marketing, 1992
Preston University United States of America (Pakistan Campus) - City, State
Preston University United States of America (Pakistan Campus) - City, State
Bachelor of Arts: Arts, 1990
University of Peshawar - City, State
University of Peshawar - City, State
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Resume Overview
School Attended
- Post Graudated in Hospitality Administration
- Preston University United States of America (Pakistan Campus)
- University of Peshawar
Job Titles Held:
- Outlet Manager
- Manager On Duty
- Night Manager
- Assistant Restaurant Manager
- Restaurant Supervisor
- Food and Beverage Supervisor
Degrees
- Hospitality Managment , 2000
MBA : Marketing , 1992
Bachelor of Arts : Arts , 1990
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