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ost department of corrections resume example with 3+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills

SKILLS

*Excellent communications Skills *Articulate and well spoken

*Customer service-oriented

*Accurate and detailed

*Works well under pressure

*Team building

*Filing and Data

*Typing

*Fast learner

*excellent attention to detail

*highly dependable

*flexible

*Professional phone etiquette

*reliable

*honesty

*computer skills

*phone incoming-out going

*copy machine

*fax machine

Experience
OST- DEPARTMENT OF CORRECTIONS, 06/2023 - Current
Oglala Sioux Tribe City, STATE,
  • Evaluated complaints and emergency-request information to determine response requirements.
  • Prepared detailed written reports articulating and detailing specific facts based on eyewitness accounts.
  • Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Detected potential threats and quickly defused conflicts.
  • Maintained clear and open communications with facility areas to support safe operations.
  • Supervised residents during meal distribution and intake, recreation time and work-site performance.
  • Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
  • Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities.
  • Enforced resident behavior management protocols and drafted incident reports for infractions.
  • Received property from incoming inmates, provided receipts and inspected items for contraband.
  • Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
OST SUPPORT SERVICES, 07/2022 - 05/2023
OGLAL SIOUX TRIBE City, STATE,
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Guarded restricted areas to prevent unauthorized entry.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Monitored premises and recorded activity in daily officer reports.
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Verified photo IDs and tickets to allow guests passage.
  • Completed incident reports to record security or loss prevention incidents.
  • Documented security-related situations and submitted in-depth reports to superiors.
  • Reported safety hazards for remediation response.
  • Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
  • Observed patrons and customers to quickly address security situations.
  • Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
  • Enforced security regulations and escorted non-compliant individuals to private areas for processing.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
  • Surveyed property to prevent and identify vandalism or disarmed alarm systems.
  • Searched individuals and baggage for weapons and other prohibited items.
  • Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.
  • Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Maintained high levels of alertness throughout shifts.
  • Monitored building and property entrances and exits to detect intrusions and protect assets.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Identified suspicious activity to determine appropriate response.
  • Monitored security cameras to identify and respond to suspicious activity.
  • Adhered to daily patrol schedules to support consistent security presence throughout property.
  • Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
  • Reviewed guest identification and employee credentials to authorize entry onto premises.
  • Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
  • Patrolled Claireds during events to preserve order and promote security.
  • Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
  • Explained security protocols to employees and guests to promote readiness for emergency situations.
  • Escorted individuals requiring personal protection to provide safe transport to specified locations.
  • Warned violators of rule infractions and escorted unauthorized persons off premises.
  • Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
Treasures Office, 01/2015 - 08/2017
OST Treasures Office City, STATE,
  • Managed office inventory and placed new supply orders.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Reviewed files and records to obtain information and respond to requests.
  • Used judgment and initiative in handling confidential matters and requests.
  • Coded and entered daily invoices with in-house accounting software.
  • Implemented and maintained company protocols to facilitate smooth daily activities.
  • Elevated customer satisfaction ratings by promptly resolving client and case issues.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Automated office operations for managing client correspondence, payment schedules and data communications.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education and Training
High School Diploma: , Expected in 01/1991
-
Pine Ridge High School - Pine Ridge, SD,
GPA:
Status -
: Education of Individuals in Middle School , Expected in
-
Oglala Lakota College - Kyle, SD
GPA:
Status -
  • [Semester, Year] - Dean's List
  • [Semester, Year] - Honor Roll

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Resume Overview

School Attended

  • Pine Ridge High School
  • Oglala Lakota College

Job Titles Held:

  • OST- DEPARTMENT OF CORRECTIONS
  • OST SUPPORT SERVICES
  • Treasures Office

Degrees

  • High School Diploma
  • Some College (No Degree)

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