optitian resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Knowledgeable professional offering 11 years of experience in Quality Control, manufacturing and production position. Goal/detail-oriented and skilled in using tools such as computer, tape measure, and calipers.
Knowledgeable about compliance standards, documentation guidelines and reporting requirements.
Skills
Evaluating patients
Quality control
Repairing glasses
Setting appointments
Workplace safety
Exchanges and refunds
Cross-functional teamwork
Communications
Skill development
Product organization
Safe learning environment
Cash register operations
Production experience
Inspection procedures
Training and mentorship
Experience
Optitian, 05/2016 - Current Grady Health System – Cuthbert, GA,
Documented customer prescriptions, wrote detailed work orders and collected payments to facilitate smooth appointments.
Checked finished lenses for conformance to order specifications, quality and customer needs.
Measured clients and documented information such as bridge and eye size, temple length, vertex distance, pupillary distance and optical centers of eyes.
Instructed customers on methods for adapting to glasses, proper wear and necessary care.
Managed client frame selection processes and walked through lens options.
Took specific facial measurements, including optical centers of eyes, pupillary distance and temple length.
Used hands, heat and tools to bend and shape frames to fit customer's face.
Repaired and adjusted frames to meet customer needs.
Conducted special tests such as field of vision assessment, OCTs and pachymetry.
Promoted goods to customers, including contact lenses, spectacles, sunglasses and accessories.
Pretested patients prior to optometrist examinations, including pressures, visual acuities and autorefraction.
Helped clients select frames meeting individual needs, flattering facial styles and appropriate for eye measurements and optical prescriptions.
Recommended specific lenses, coatings and frames to suit individual client needs.
Pulled patient insurance information, placed corrective lenses orders and checked patients in and out of appointments.
Tracked warehouse contents continually, maintained constant awareness of stock levels and performed formal inventory review daily.
Demonstrated full store expertise on merchandise locations, enabling optimum service to inquiring customers.
Cashier, 11/2009 - 05/2016 Mckesson – Glendale Heights, IL,
Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
Drove sales and add-on purchases by promoting specific item options to customers.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Trained new team members in cash register operation, stock procedures and customer service.
Helped customers find specific products, answering questions and offering advice.
Assisted customers with account updates, new service additions and promotional offers.
Learned roles of other departments to provide coverage and keep store operational.
Processed returned items in accordance with store policy.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Welcomed customers, offering assistance to help find necessary store items.
Wiped down counters to remove debris and maintain cleanliness.
Worked closely with front-end staff to assist customers.
Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Properly verified customer identification for alcohol or tobacco purchases.
Processed customer payments quickly and returned exact change and receipts.
Quality Control Inspector, 10/1998 - 11/2009 New Florence Wood Products – City, STATE,
Q
Consulted with employees to resolve quality, production and efficiency problems.
Used specialized tools like tape measures and calipers to take precise measurements of various aspects of samples.
Developed and implemented best practices for defect prevention and continuous improvement.
Used calipers, tape measures, and hatchets to conduct physical and visual inspections.
Assessed materials, parts and products for conformance with quality control requirements and production specifications.
Maintained strong knowledge of safety by participating in workshops and attending regular trainings.
Wrote detailed reports outlining performance, quality and defects.
Performed detailed analysis on samples of the product.
Completed visual inspections continuously.
Adhered to all safety protocols to minimize equipment damage and avoid injuries.
Completed tests of products from each area and informed the correct person of the information and what may need to be corrected.
Education and Training
High School Diploma: , Expected in 05/1998 - Montgomery County High School - Montgomery City, MO GPA: Status -
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