Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Knowledgeable professional offering 11 years of experience in Quality Control, manufacturing and production position. Goal/detail-oriented and skilled in using tools such as computer, tape measure, and calipers.

Knowledgeable about compliance standards, documentation guidelines and reporting requirements.

  • Evaluating patients
  • Quality control
  • Repairing glasses
  • Setting appointments
  • Workplace safety
  • Exchanges and refunds
  • Cross-functional teamwork
  • Communications
  • Skill development
  • Product organization
  • Safe learning environment
  • Cash register operations
  • Production experience
  • Inspection procedures
  • Training and mentorship
Optitian, 05/2016 - Current
Grady Health System Cuthbert, GA,
  • Documented customer prescriptions, wrote detailed work orders and collected payments to facilitate smooth appointments.
  • Checked finished lenses for conformance to order specifications, quality and customer needs.
  • Measured clients and documented information such as bridge and eye size, temple length, vertex distance, pupillary distance and optical centers of eyes.
  • Instructed customers on methods for adapting to glasses, proper wear and necessary care.
  • Managed client frame selection processes and walked through lens options.
  • Took specific facial measurements, including optical centers of eyes, pupillary distance and temple length.
  • Used hands, heat and tools to bend and shape frames to fit customer's face.
  • Repaired and adjusted frames to meet customer needs.
  • Conducted special tests such as field of vision assessment, OCTs and pachymetry.
  • Promoted goods to customers, including contact lenses, spectacles, sunglasses and accessories.
  • Pretested patients prior to optometrist examinations, including pressures, visual acuities and autorefraction.
  • Helped clients select frames meeting individual needs, flattering facial styles and appropriate for eye measurements and optical prescriptions.
  • Recommended specific lenses, coatings and frames to suit individual client needs.
  • Pulled patient insurance information, placed corrective lenses orders and checked patients in and out of appointments.
  • Tracked warehouse contents continually, maintained constant awareness of stock levels and performed formal inventory review daily.
  • Demonstrated full store expertise on merchandise locations, enabling optimum service to inquiring customers.
Cashier, 11/2009 - 05/2016
Mckesson Glendale Heights, IL,
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Helped customers find specific products, answering questions and offering advice.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Processed returned items in accordance with store policy.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Wiped down counters to remove debris and maintain cleanliness.
  • Worked closely with front-end staff to assist customers.
  • Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Processed customer payments quickly and returned exact change and receipts.
Quality Control Inspector, 10/1998 - 11/2009
New Florence Wood Products City, STATE,


  • Consulted with employees to resolve quality, production and efficiency problems.
  • Used specialized tools like tape measures and calipers to take precise measurements of various aspects of samples.
  • Developed and implemented best practices for defect prevention and continuous improvement.
  • Used calipers, tape measures, and hatchets to conduct physical and visual inspections.
  • Assessed materials, parts and products for conformance with quality control requirements and production specifications.
  • Maintained strong knowledge of safety by participating in workshops and attending regular trainings.
  • Wrote detailed reports outlining performance, quality and defects.
  • Performed detailed analysis on samples of the product.
  • Completed visual inspections continuously.
  • Adhered to all safety protocols to minimize equipment damage and avoid injuries.
  • Completed tests of products from each area and informed the correct person of the information and what may need to be corrected.
Education and Training
High School Diploma: , Expected in 05/1998
Montgomery County High School - Montgomery City, MO

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Resume Overview

School Attended

  • Montgomery County High School

Job Titles Held:

  • Optitian
  • Cashier
  • Quality Control Inspector


  • High School Diploma

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