Dynamic Team Player Motivated, and dependable, individual seeking the opportunity to learn and grow professionally. Use of time management and multi-tasking skills to accommodate both customers and business needs. Ability to work efficiently in both independent and team settings. Organized with strong multi-tasking skills and the ability of working in a high-volume environment. Self-motivated, productive employee focused on continued improvement and growth. Excellent customer service skills with ability to manage escalated issues. Able to proactively identify potential problems and recommend suggestions for improvement. Highly efficient professional who is well established in administrative environments that are fast-paced and challenging. SUMMARY OF QUALIFICATIONS
Ability to prioritize and handle multiple tasks simultaneously to ensure company / department objectives are met, and obtain client satisfaction
Maintain a professional relationship with vendors, client management and personnel
Capable of working in a fast-paced environment and the ability to handle pressure professionally
Solid knowledge of project management and tracking progress to ensure timely completion of task
Working knowledge with computer applications such as MS Outlook and the ability to learn additional software and databases quickly. Microsoft Office (10+ years), PowerPoint (10+ years), Working with children (10+ years), Customer Service Experience (10+ years), Event Planning (7 years), Interpersonal Skills (10+ years), 10 Key By Touch (10+ years), Data Entry (10+ years), Scheduling Appointments (10+ years), Training (5 years), Operations (7 years), Human Resources (5 years), Interviewing (7 years), Grant Data Analysis (8 years), Excel, Microsoft Word, Inventory, MS Office, Computer Literacy (10+ years), Growing Experience, Logistics
Advanced Operations Manager offering over 4 years of experience. Highly skilled in streamlining operations and improving throughput through continuous process improvement and cross-functional collaboration.
Document & Data Management
New Vendor and Contractor Setup
Facility oversight of maintenance, inspections, safety, and special projects.
Reporting and Auditing
Authorized to work in the US for any employer
Excellent customer service
Operations Support Manager, 01/2016 to Current Company Name – City, State
Assist in overseeing 3 sites, maintaining building and vehicle maintenance.
Varies duties include data entry, grant reporting, data reporting and presentation, supervision, training, scheduling, incident investigation, and much more.
Responsible for travel and schedule keeping of COO and expenses.
This experience has allowed me to gain knowledge in many areas including Grants, Human Resources, Supervision, Quality Control, Training and Budgeting.
Work with specialty projects include securing contractors, vendors, budget, reconciliation, and secure backup documents.
Compared vendor prices and negotiated for optimal savings.
Coordinated special projects and managed schedules.
Developed and maintained relationships with new vendors, donors, customers and suppliers through continual communication .
Assisted in creating / updating policies, manuals and handbooks.
Office Manager, 04/2014 to 01/2016 Company Name – City, State
Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Sourced vendors for special project needs and negotiated contracts.
Maintained computer and physical filing systems.
Organized domestic travel arrangements for staff members, including all transportation and hotel stays.
Administrative Assistant, 04/2012 to 04/2014 Company Name – City, State
Assistant, 12/2011 to 04/2012 Company Name – City, State
Assisted with research projects, liaison with TEEK group to develop an economical plan for the City of Blue Ridge, maintained records of collected data regarding area businesses, contacted local business regarding future plans
Successfully seeing through improvements within the city.
Associate: Business Management, 2009 University of Phoenix
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Operations Support Manager
Associate : Business Management , 2009
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