Highly skilled training and operations expert with many years of experience in corporate and field environments. Demonstrated abilities to provide operations and training resource initiatives, develop guidelines, and efficient processes.
18+ years in the retail sector interacting with consumers.
14 + years in Training and Development including instructional design, implementation, tacking and result measurements
12 + years experience with New Store Opening process including project management, pre and post opening support, orientation, and operational training.
6 + years experience in employee development programs
6 + years experience internal technology tools including Learning Management Systems and Systems Administrator for Internal application for I-phone.
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