Highly motivated professional with a demonstrated track record of career successes in the areas of management resulting in increased knowledge of budgeting, customer relations, mortgage loans, operations, sales, marketing, contract reviewing, collections, data entry, training, within the corporate, government, real estate, hotel, and restaurant industries. Results-oriented work ethic and team focus.
Developed and implemented strategic marketing plan for business including networking events, large informational seminars, organization of promotional groups and supervised a sales force of 35 individuals throughout the Midwestern Region. Increased customer base by 3200, resulting in revenues of $1.2 million a year.
Strategic partnership building with hotels, restaurants, and local businesses including the St. Louis Cardinals, St. Louis Rams, ATT, and Anheuser Busch. Provided transportation tours of local attractions which increased revenues by 30%. Directed bi-weekly team meetings to ensure quality control and boost employee morale. Supervised a total of 18 drivers and 2 dispatchers. Differentiated strength in opportunity identification, goal-setting and motivation to outdistance the competition and drive peak product resulting in loyal customer base year-over-year.
Overseen administrative operations which were comprised of ordering, inventory, accounts receivable, and accounts payable. Suggested new products that increased earnings by 23%. Responsible for maintaining employee's schedule and hours to minimize overhead
Responsible for sorting and delivering mail to the specified routes in a timely manor. Focused on customer service by developing close relationships with customers along the route. Kept safe and clean work environment.
Managed fitness facility which included running the daily administration operations: made schedules for ten employees, ordered necessary supplies, handled accounts payable as well as accounts receivables, maintained a safe /clean workplace. Maintained a diverse training system by setting up a volunteer program allowing U.S. soldiers to visit France, Germany, and Spain to experience cross cultural training.
Closed some of the largest contracts including the Renaissance Grand Hotel, the Ritz Carlton, the Westin Hotel, and the Marrriott Hotel. Branded the GO4 Limousine name in producing loyal clientele such as Michael Jordan, St. Louis Rams, and St. Louis Cardinals. Harnessed strengths in forecasting, opportunity identification, goal-setting and motivation to outdistance the competition and drive peak productivity from +20- member sales force, resulting in record- setting sales year over year.
The Bottle House
Helped revamp the Bottle House's image by recreating website, importing rare wines, champagnes and cigars, created exclusive wine clubs as well as wine tasting and partnered with local wineries to expand their selections in order to appeal to a broader customer base. Secured financial support from local liquor purveyors and professional athletes to host charitable golf tournaments Originated and implemented promotional campaigns increasing revenues by 30%. Broke company sales record in first year from 1.2 million to 1.5 million revenue.
Demonstrated strong crisis management skills during wartime situations in OperationDesert Storm. Took immediate, decisive steps that repaired damaged feelings toward the US Army, rebuilt trust and cemented loyal relationships within the platoons after loss of fellow soldiers. Revived National Defense Service Medal, Oversees Service Medal, and Southwest Asia Service Medal with two bronze stars.
|Skills||Experience||Total Years||Last Used|
|MS Office (Word/Excel/Power Point/Access/Project),||ACT! All UNIX, Windows All, Salesforce.com||10||Current|
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