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Operations Intern Resume Example

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OPERATIONS INTERN
Skills & Abilities
  • Strong leadership qualities
  • Operations experience in large facilities
  • Task completion under deadlines
  • Staff training/development experience
  • Event planner and coordinator
  • Customer service and satisfaction
  • Willingness to learn
  • Microsoft Office
Education

Davenport University,Grand Rapids, MI
Sports Management BBA - Anticipated graduation - December 2018

  • Coursework in marketing, management, business law, operations
  • Current Composite GPA 3.90
  • 2015, 2016 and 2017 Dean's List
Work Experience
Operations Intern, 03/2018 to Current
West Michigan Whitecaps – Comstock Park, MI
  • Managed, scheduled, and assigned tasks to operations assistants
  • Learned to manage and oversee operation of ballpark parking
  • Learned about coordination between Detroit Tigers and minor league affiliate about reimbursement of various finances
  • Worked and assisted in operations of non-baseball events including concerts and high school games
  • Helped maintain and upkeep Fifth Third Ballpark through various projects
  • Assisted in transportation of profesional athletes for Whitecaps' player transactions
Stadium Operations Intern, 04/2017 to 08/2017
United Shore Professional Baseball League – Utica, MI
  • Worked with Director of Ballpark Operations in getting ballpark prepared for game time
  • Helped maintain cleanliness of Jimmy John's Field during games
  • Assisted and gave input on different ballpark projects and maintenance tasks
  • Worked with warehouse personnel to ensure concessions are stocked
Assistant Manager/Team Lead, 10/2014 to 08/2017
Sky Zone Trampoline Park – Shelby Township, MI
  • Provided business leadership and operational oversight to the facility
  • Resolved any guest experience issues in a professional manner
  • Worked with the General Manager to forecast sales and labor to meet budgetary goals
  • Managed up to 15 employees, train and coach new employees
  • Responsible for cash controls and daily reports
  • Received 2015 Employee of the Year Award
Ultimate Dodgeball Championship Local Qualifier Director, 06/2016 to 06/2017
Sky Zone Trampoline Park – Brighton, MI
  • Organized all aspects of 1 of 32 national dodgeball tournaments
  • Built client base of over 100 players
  • Trained and developed event staff (referees, check-in, scorekeepers)
  • Worked with marketing team to secure tournament sponsors
  • Assisted winning teams with logistics in getting to national championships
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Resume Overview

Companies Worked For:

  • West Michigan Whitecaps
  • United Shore Professional Baseball League
  • Sky Zone Trampoline Park

Job Titles Held:

  • Operations Intern
  • Stadium Operations Intern
  • Assistant Manager/Team Lead
  • Ultimate Dodgeball Championship Local Qualifier Director

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