Flexible hard worker ready to learn and contribute to team success.
Skills
Critical thinking
PPE use
Organization
Collaboration
Clerical
MS Office
Leadership
Customer service
Working collaboratively
Supervision
Project planning
Team building
Computer skills
Problem resolution
Time management
Training & Development
Decision-making
Education and Training
Fed Ex Online CourseMemphis, TNExpected in 06/2013 – –Business Management : - GPA:
Munford High SchoolMunford, TNExpected in 05/1996 – –High School Diploma: - GPA:
Experience
Sedgwick Claims Management Services, Inc. - Operational Manager Riverside, CA, 05/2006 - 11/2019
If you do not have the required degree, supply the job experience information requested below that is to be used for meeting degree equivalency.
Experience must be directly related to the job.
Employer 1: __________________________________ Department/Title: _______________________________ Major Responsibilities:.
Check one: _____________________ Circle/Complete one: (1) Non-Exempt Hourly Begin Date End Date Part-Time: _____hrs/week (2) Non-Exempt Salaried (mm/dd/yy) (mm/dd/yy) Full-Time: _____hrs/week (3) Exempt Employer 2: __________________________________ Department/Title: _______________________________ Major Responsibilities:.
Check one: _____________________ Circle/Complete one: (1) Non-Exempt Hourly Begin Date End Date Part-Time: _____hrs/week (2) Non-Exempt Salaried (mm/dd/yy) (mm/dd/yy) Full-Time: _____hrs/week (3) Exempt NOTE: Attach additional sheets if needed.
Supply work experience below, beginning with the most recent, that enables you to meet the minimum requirements for this position.
Do not duplicate experience previously used to meet DEGREE REQUIREMENT.
Major Responsibilities:.
Check one: _____________________ Circle/Complete one: (1) Non-Exempt Hourly Begin Date End Date Part-Time: _____hrs/week (2) Non-Exempt Salaried (mm/dd/yy) (mm/dd/yy) Full-Time: _____hrs/week (3) Exempt _______________________________________________________________________________________________ _______________________________________________________________________________________________ Employer: ________________________________ Department/Job Title: _____________________________ Major Responsibilities:.
Check one: _____________________ Circle/Complete one: (1) Non-Exempt Hourly Begin Date End Date Part-Time: _____hrs/week (2) Non-Exempt Salaried (mm/dd/yy) (mm/dd/yy) Full-Time: _____hrs/week (3) Exempt ______________________________________________________________________________________________ ______________________________________________________________________________________________ Employer: ________________________________ Department/Job Title: ____________________________ Major Responsibilities:.
Check one: _____________________ Circle/Complete one: (1) Non-Exempt Hourly Begin Date End Date Part-Time: _____hrs/week (2) Non-Exempt Salaried (mm/dd/yy) (mm/dd/yy) Full-Time: _____hrs/week (3) Exempt.
Major responsibilities are duties performed at least 51% of the time.
NOTE: Attach additional sheets if needed.
Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Implemented policies and standard operating procedures and managed quality, customer service and logistics.
Delivered positive customer experiences by implementing effective quality assurance practices.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
Maintained safety and emergency readiness among personnel by disseminating information on and monitoring compliance with regulatory and organizational policies.
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