Reliable and friendly Retail Associate and Cashier who quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying shopping experience.
Strong Customer service skills (9 years)
following written and oral instructions
operation of DMR including wheel chair
Microsoft Word (3 years)
June 2016 to Current
Point of sale terminals (8 years)
Cash Register (8 years)books in print search engine (3 years)
business phone protocols, filing paperwork
ability to make life altering decisions within the agreed structure of the contract.
First Aid ( 5 years)
Filing (4 years)
I helped my client live out the remainder of their life and cared for them with dignity, and humor when necessary.
The goals set by the client were met legally and respectfully.
SHIPLEY DO-NUTSJuly 2016 to CurrentOpener Bedford, TX
Opening shift, receives donuts from cook and prepares filled, cake or iced donuts for display.
Keeps stations sanitary, handles special or custom orders.
Texas State, Tarrant County, Food handler certified
Cashier and customer service duties
maintaining a clean and organized customer areas
Calvary Baptist ChurhMarch 2001 to January 2004Joy Giver/ Child care Longview , Tx
Read Bible stories to the children and taught them painting, drawing and crafts.
Employed a variety of materials for children to explore and manipulate in learning activities and imaginative play.
Disciplined children and recommended other measures to correct behavior. Carefully monitored children's play activities.
Offered detailed daily reports that outlined each child's activities. Incorporated music and art activities to encourage creativity and expression.
Carefully identified warning signs of emotional and developmental problems in children. Created and implemented a developmentally appropriate curriculum.
Upheld all CPR regulated certifications.
Sparked creativity and imagination by helping children discover new things each day.
Familiarized parents with center's policies, regulations, and curriculum.
Communicated with children's parents and guardians about daily activities, behaviors and problems.
Maintained developmentally appropriate environment. Implemented positive discipline; followed policy of warning, timeout, talk and parent check-in.
Supervised circle time, free play, outside play and learning and developmental activities.
Managed general housekeeping duties, including feeding, diapering, resting, and cleanup.
Walden Books/ BGIOctober 1998 to September 2000Key Holder Associate Longview, TX
Customer Service Associate
Answered customers' questions and addressed problems and complaints in person and via phone.
Opened and closed the store, which included counting cash drawers and making bank deposits.
Helped customers select products that best fit their personal needs.
Built and maintained effective relationships with peers and upper management. Processed shipments and maintained organized stock shelves. Processed all sales transactions accurately and in a timely fashion. Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
Marked clearance products with updated price tags.
Maintained visually appealing and effective displays for the entire store.
ordering, special order including purchase orders and special tax situations with sales
Shipping special purchases for customers
maintaining a clean and orderly store
proper charge back of returns
Time sensitive release dates.
SearsMarch 1990 to June 1992Sales Associate and Cashier Longview, TX
Informed customers about all product lines and services offered by the company.
Marked clearance products with updated price tags.
Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
Processed transactions each day in a timely manner.
Attended weekly team meetings to voice concerns and offer constructive feedback to others.
exceptional customer service
Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
Completed floor replenishment to guarantee size availability and promote customer satisfaction.
maintaining a clean and organized department
helping customers with sizing and selection of items
accepting bill payments
answering the phone in a professional manner
use of intercom in professional manner
Accomplishments: I was promoted from Sales associate in lingerie to Lead Sales Associate in shoe department.
Attended merchandise needs and issues above my clearance as Lead Sales Associte to appropriate supervisors in a timely fashion.
Communicated store policy violations to the leadership team in a timely manner.
shipping returns, and inventory control
I often was the opening sales associate for that area and many times was the closing associate, responsible for maintaining an accurate cash drawer and receipt counts.
Self EmployedCare Giver Longview, TX
Arranged all appointment and scheduling for a disabled person who became terminally ill
administered personal and therapeutic exercises
maintained a daily log
administration of Prescription medications as per Doctors orders.
Power of Attorney for person I was caring for
Advised person on business decisions, including but not limited to Living Will, and DNR order, also when to enter into a full time care status.
At the end of life, arranged funeral and burial for person within the confines of a strict budget.
Tarrant County College2013General StudiesHurst, TXGeneral Studies
Pine Tree High School1989High School DiplomaLongview, TXGeneral Studies, Member of FHA and "The Pride" Marching Band and concert band.
First Aid, CPR, AED certified in past, can renew if needed.
Cash Register, Cashier, closing, oral and written communication , CPR, Customer service skills, driving, Filing, First Aid, inventory control, loss prevention, Microsoft Word, policies, pricing, protocols, Sales, scheduling, shipping, tax,business phone, transportation,