Microsoft Office, Excel, Professional and mature
PowerPoint proficiency Strong interpersonal skills
Excel spreadsheets Quick learner
11/2016 to 03/2017
ACCOMPLISHMENTS － Ypsilanti
Office ManagerFamily Counseling Center － Ann Arbor
Successfully developed and directed a fundraiser which resulted in over
$11,000 raised for local foster children's camp.
Served in the Michigan Army National Guard for three years
Volunteered to design and teach a class of 10-15 young girls a at local
church for 16 weeks Maintain office services by organizing office operations and procedures
including preparing payroll, controlling correspondence including email
and telephone, and accurately managing clients' payments, invoices,
insurance and billing.
Create and maintain spreadsheets using advanced Excel functions and
calculations to develop reports and lists.
Maintain confidentiality in both financial and mental health/medical
Ypsilanti, M I
Collaborate successfully with a variety of personalities and work styles.
Complete purchase orders, estimates and customer invoices.
Design promotional materials including flyers, brochures, pricing sheets,
gift certificates, and branded letterhead, estimates, and invoices
Direct high-stress events in a calm and professional demeanor.
Leverage social media websites such as Facebook, Twitter, and
Instagram to promote services and gauge customer needs and
Member Services AssociateWashtenaw Community College Health and Fitness Center － Ann Arbor
Create and review member contracts with new clients
Maintained guest records including sensitive financial documents,
billing information, and health histories.
Oversee activities at the service desk including opening and closing
procedures; Answer phones, monitor employee radio activity, check in.
Bachelor of Science: Literature & CommunicationEastern Michigan University － Ypsilanti, M ILiterature & Communication Completed a cumulative 119 credits towards a Bachelors of Science
Coursework in Advanced Research and Writing, Interpersonal and Small Group
Communication, Leadership and Teamwork, Language and Grammar.
Associate of Arts: Photographic TechnologyWashtenaw Community College － Ann Arbor, M I, USAPhotographic Technology 5