To obtain a position where my diverse business and legal skills contribute to the success and growth of the organization. ? Management and supervision Payroll & AP/AR(Asset Protection) Auditing and accurate inventory counts Quality Control, Inspections Familiar with family law and legal research Understanding of criminal procedures 10 key, CSS (Customer Service Support) Strong attention to detail, great math skills and enjoys working with numbers Excellent analytical, organizational and communication skills Proven ability to prioritize and handle multiple tasks in a challenging environment IRAS amp;shy;
Micro Office Suite ( Latest version)
Access, PowerPoint, Word
Basic computer knowledge
Learns new software applications quickly
Operations Supervisor February 2014 to CurrentCEC Liberty Hall － Indianapolis, Indiana
Collect data and complete operations reports (including tour report) as they relate to the assigned shift Ensure compliance with company policies/procedures Provide training in safety and security Train operations counselors in their duties such as working security check points, supervising resident movement, maintaining full and accurate resident count, transporting residents coordinating all reception and discharge activity; conducting living quarters and body searches, and responding to a crisis and taking action Supervise operations counselors on duty Monitor urine testing for substance abuse Transports residents to out of facility appointments Conduct monthly fire drills Monitor visitation programs.
Unit Manager Customer Service July 2012 to February 2014T.J. Maxx － Indianapolis, Indiana
Conduct chart and file audits Conduct resident representative meetings Conduct weekly staff meetings Provide regular staff evaluations Oversee disciplinary meetings Conduct regular tours and inspections of the unit Supervises all resident movement/activities within the assigned unit/area Performs scheduled resident headcounts and completes written count reports Conducts daily inspections and searches of resident sleeping quarters and body searches as necessary Reports all resident behavioral problem incidents in writing to supervisor and conducts appropriate crisis intervention Collects urine samples for random and routine substance abuse screenings of residents as required Monitors residents’ behavior during the daily scheduled recreational activities Enforces the facility rules of conduct with the residents Assists with new arrivals/admissions and discharges residents as required Marion County Program Specialist IRAS (Indiana Risk and Needs Assessment) on all clients and develops individualized case plans utilizing the results of the assessment Complete resident assessments and create and update case records which include client residential location and living conditions, employment history/prospects; general psychosocial and criminal history Maintain a positive relationships with local Job Service and other job referral agencies and community resources and acts of liaison with local employers Develop individualized job search and retention plan for unemployed clients Counsel clients regarding community vocational and employment programs or facility job prospects Conduct on-site and telephone verifications of new employment as well as ongoing employment Record all employment information including job terminations in client records Investigates irregularities or discrepancies in client employment hours versus paid hours as well as job terminations Operations Supervises all resident movement/activities within the assigned unit/area Performs scheduled resident headcounts and completes written count reports Conducts daily inspections and searches of resident sleeping quarters and body searches as necessary Reports all resident behavioral problem incidents in writing to supervisor and conducts appropriate crisis intervention Collects urine samples for random and routine substance abuse screenings of residents as required Transports residents by company vehicle from facility to out-of-facility appointments as required Monitors residents’ behavior during the daily scheduled recreational activities Enforces the facility rules of conduct with the residents Assists with new arrivals/admissions and discharges residents as required HOCCS-HDP Indianapolis, Indiana Externship - April 2012 and February 2014 Worked on Assessment/Diagnosis Orientation and attendance progress Court/probation records Violation reports Progress updates Treatment or case management plan Discharge plans Employment records SAFY Indianapolis, Indiana Foster/Adoption Parent amp;sect; SAFY’s primary focus is therapeutic or treatment foster care amp;sect; This program is designed for children who are unable to remain with their primary families amp;sect; These children receive individualized services from a team of professionally-trained foster families and social workers amp;sect; SAFY’s foster care program is intended as a short-term solution with the goal of reunifying the primary family, whenever possible amp;shy; Support amp;shy;Identifying and communicating shrink related issues to store management and providing potential solutions Coordinates and executes shrink reduction activities in conjunction with management and loss prevention team amp;shy;Coaching associates during new hire orientations and continuing throughout their career Maintains an effective partnership with store management, coordinators, and loss prevention team members to accomplish work assignments and overall goals Serves as a witness to apprehensions made by a certified detective amp;shy;Communicate to manager on duty observations of external theft alert signals amp;shy;Utilizes additional resources as directed by DLPM to identify operational opportunities or internal theft: aspect reports, triversity, video surveillances amp;shy; Faulkner & Cole Home for Funerals Indianapolis, Indiana June 2010 – Present- weekends.
Bachelor of Applied Science : Criminal Justice, 2014Brown Mackie College － Indianapolis, INCriminal Justice
Associate of Applied Science : Criminal Justice, 2012Criminal Justice
Basic, case management, Coaching, computer knowledge, crisis intervention, client, clients, Diagnosis, plan Discharge, focus, loss prevention, meetings, Access, Office Suite, PowerPoint, Word, Monitors, Needs Assessment, policies, Progress, reception, safety, Collects urine, store management, supervisor, supervising, telephone, video, written