•Dedicated and technically skilled business professional with a versatile administrative support skill set developed through experience as an office manager, secretary, administrative assistant and office clerk.
•Excel in resolving employer challenges with innovative solutions, systems and process improvements proven to increase efficiency, customer satisfaction and the bottom line.
•Offer advanced computer skills in MS Office Suite and other applications/systems.
Dedicated and focused who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
Resourceful and accomplished Office Manager with extensive office operations and personnel organization expertise.
Microsoft Office proficiency
Reduced invoice over payments by 15%.
Reduced the open invoice cycle time from 30 days to 20 days by developing new dispute reporting procedures.Researched and resolved billing problems that had been previously missed.
Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.
Oversee Daily Site Business Activities including control of customer contracts and payments, vendor payment, accounting functions including A/R, Billing, A/P, all in QuickBooks. Banking and credit card sale transactions, and payroll. Prepare daily cash reporting, check requests, weekly and monthly custom/specific reporting to the president. Maintain job list and issuance of job numbers. Maintain onProcessed an average of 150 invoices per month for a large-scale organization.line time clock jobs and maintenance. Act as liaison for the facility when communicating with president on these issues to ensure jobs/projects information is up-to-date and correct.Calculated figures such as discounts, percentage allocations and credits.Verified details of transactions, including funds received and total account balances.Coded the general ledger and processed vendor invoice payments.Opened and assigned new client accounts.Coordinated approval processes of all accounts payable invoices.Balanced batch summary reports for verification and approval.Conducted month-end balance sheet reviews and reconciled any variances.Researched and resolved billing and invoice problems.
Coordinated approval processes of all accounts payable invoices. Balanced batch summary reports for verification and approval. Conducted month-end balance sheet reviews and reconciled any variances. Researched and resolved billing and invoice problems. Coded the general ledger and processed vendor invoice payments. Deposited third party checks, as well as monthly reserve transfers.Opened and assigned new client accounts. Demonstrated success in an equivalent position specifically in construction, fire & mold restoration. QuickBooks, Premier Contractor Edition 2013, Microsoft Office applications, in particular, Word, Excel, PowerPoint and Outlook including experience performing financial and numerical analysis using Microsoft Excel. Process management systems for accounting, job management, payroll, and customer relationship management systems. Successfully lead staff in a direct reporting relationship. Excellent written and verbal communication skills. Worked effectively with people in a confidential environment. Understanding in project administration, business and accounting procedures. Performed financial and numerical analysis using tools such as Microsoft Excel. Managed daily office operations and maintenance of equipment. Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.
Coded the general ledger and processed vendor invoice payments. Deposited third party checks, as well as monthly reserve transfers. Opened and assigned new client accounts. Coordinated approval processes of all accounts payable invoices. Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Designed electronic file systems and maintained electronic and paper files. Maintained the front desk and reception area in a neat and organized fashion. Served as central point of contact for all outside vendors needing to gain access to the building. Wrote reports and correspondence from dictation and handwritten notes. Maintained an up-to-date department organizational chart. Dispersed incoming mail to correct recipients throughout the office. Supplied key cards and building access to employees and visitors. Made copies, sent faxes and handled all incoming and outgoing correspondence. Created PowerPoint presentations used for business development. Organized files, developed spreadsheets, faxed reports and scanned documents. Created weekly and monthly reports and presentations. Received and screened a high volume of internal and external communications, including email and mail. Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues. Managed daily office operations and maintenance of equipment. Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists. Made copies, sent faxes and handled all incoming and outgoing correspondence.
AP/AR, administrative, customer satisfaction, direct marketing, office, phone system, supervising, work flow.
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