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Office Manager Resume Example

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OFFICE MANAGER
Executive Summary
Resourceful and accomplished Office Manager with extensive office operations and personnel organization expertise. Desires a challenging position with the ability to contribute my skills abilities/experience for the success of the company. Open for new career opportunities.
Summary of Skills
  • Microsoft Office proficiency Advanced MS Office Suite knowledge
  • Meticulous attention to detail Time management
  • Results-oriented Excel spreadsheets
  • Self-directed Proofreading
  • Schedule management Strong interpersonal skills
  • Dedicated
  • Dependable team member
  • Excellent motivator
  • Expert at multi-tasking
  • Works well with all levels of Management
Professional Experience
Fearrand Appraisal ServiceMay 2014 to July 2015Office Manager
Lathrop, CA
  • Maintained the front desk and reception area in a neat and organized fashion.Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Facilitated working relationships with co-tenants and building management.Organized files, developed spreadsheets, faxed reports and scanned documents.
  • Properly routed agreements, contracts and invoices through the signature process.
  • Received and distributed faxes and mail in a timely manner.
  • Processed invoicing for company employees on a weekly basis.
  • Routed invoices to individual company appraisers for action.
  • Verify accuracy of ownership addressing.
  • Scheduled, updated and maintained appraisal calendar.
  • Assisted with homeowners/buyers/Agents to schedule inspection appointments.Interacted with all banks on a daily bases on order status of inspections taking place or any cancellations that may arise.
  • Wells Fargo, Bank Of America, Quicken Loans, US Bank, Fannie Mae) Negotiated appraisal pricing with all banks based on property information such as acreage, sq.ft, distance and property type.
  • Create all files with client information, property information in a la mode Total application and attached invoices to all orders to ensure payments were received in a timely manner from our clients.
  • Ensured appraisals were processed timely and within all legal descriptive parameters.
  • Managed 5 certified appraisers.
  • Mentored appraisers on new database ( win total)  to ensure proper detail was obtained.
  • Trained appraisers on utilizing appraisal port.
  • Interacted with D R Horton, Standard Pacific and Pulte Mortgage on any issues that arose in regards to new construction appraisals.
Atlantic & Pacific Real EstateOctober 2009 to June 2015Real Estate Agent/ Reo Specialist
Modesto, CA
  • Enter Listings in Database Gathered all pertinent/ personal information Submit applicant files to banks via email.
  • Communicate with clients/asset managers/code specialists on status of pending or bank owned properties.
  • Interacted with Title Companies/Escrow Officers in regards to liens, HUDS or funds needed to successfully close escrow in a timely manner.
  • Schedule/assist cash for keys and property inspections.
  • Interacted with city officials from code administration and code enforcement to verify property changes or code violations.
  • Trained and mentored new incoming Agent recruits.
Emortgage LogicAugust 2009 to July 2015Cerified Property Valuator
Watauga, Texas
  • Review BPO orders received, gather initial information on subject property.
  • Rresearch tax records with search for comparable properties on MLS.
  • Perform broker pricing opinion per customer specifications and guidelines in a timely manner.
  • Coordinate appointments with Agents, homeowners and banks.
  • Enter pertinent information on subject property utilizing lender tools, forms and websites.
  • Perform visible interior and exterior inspections on properties.
  • Photograph each and every property per clients specifications.
  • Successful rate in estimating property evaluations.
  • Trained/guided co-workers / agents interested in the process of property valuations.
Franco RealtyJanuary 2006 to September 2010Office Manager
Tracy, CA
  • Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Trained and mentored new Agent recruits with implemented policies and procedures.
  • Designed electronic file systems and maintained electronic and paper files.Maintained the front desk and reception area in a neat and organized fashion.
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.
  • Organized files, developed spreadsheets, faxed reports and scanned documents.
  • Properly routed agreements, contracts and invoices through the signature process.
  • Received and screened a high volume of internal and external communications, including email and mail.
Fidelity BrokersJanuary 2003 to December 2005Realtor/Loan Officer
Manteca, CA
  • Respond to loan inquires made via phone mail or email Responsible for the selling and interpretation of loan programs with clients, obtain loan application and information from prospective clients.
  • Implemented training courses for new real estate recruits.
  • Assisted with preparation of outbound loan packages.
  • Successfully contributed to an increasing loan volume and return rate.
Alliance TitleDecember 2002 to May 2004Escrow Assistant II / Receptionist
Tracy, CA
  • Succesfully performed secrectarial and clerical duties to assist in the gathering of information and with the handling of funds for the closing of escrows.
  • Processed and completed loan packages including applicable conditions, copies and instructions, by complying with customer preference forms.
  • Maintained and provided customer service and technical assistance to external and internal customers with the closing functions.
  • Responsible for the processing of confidential records related to sales.
  • Additional duties included distributing incoming and outgoing correspondences with cost conscious considerations timely, processing status letters, lender loan packages, title commitments.
  • Successfully served as back up to the Escrow Officer in conducting an processing closing activities.
Education
Eastwood High School1987High School Diploma
Allied SchoolsReal Estate: Continuing EducationLaguna Beach, CA, US
Certifications
Real Estate Salesperson License, State of California
No. 01437914, Issued 4 July 2004- Expires 4 June 2017
 
Broker Price Opinion, Certified Property Valuator- 14 May 2010
Accomplishments
  • Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.
Skills
Attention to detail, clerical, Strong interpersonal skills, Computer proficient, Problem solving, contracts, Customer service, Database, email, estimating, faxes, forms, funds, inspection, interpretation, invoicing, meetings, Excel spreadsheets, mail, Microsoft Office, MS Office Suite, pricing, Proofreading, Real estate, Receptionist, Research, sales, spreadsheets, Time management, Client Relations, Multi- task management. Computer literate.
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Resume Overview

Companies Worked For:

  • Fearrand Appraisal Service
  • Atlantic & Pacific Real Estate
  • Emortgage Logic
  • Franco Realty
  • Fidelity Brokers
  • Alliance Title

School Attended

  • Eastwood High School
  • Allied Schools

Job Titles Held:

  • Office Manager
  • Real Estate Agent/ Reo Specialist
  • Cerified Property Valuator
  • Realtor/Loan Officer
  • Escrow Assistant II / Receptionist

Degrees

  • High School Diploma
    Real Estate : Continuing Education

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