To obtain a position with an established company offering opportunities for challenges, development, and growth.
Office/Fellowship Coordinator, 12/2013
to Current The Children's Hospital of Philadelphia – Philadelphia,
Provided administrative support for the educational mission of the Division of Emergency Medicine and Fellowship Program.
Worked closely with the Fellowship Program Director (s) and Education Resource Coordinator to perform many critical functions in the Fellowship Recruitment process, utilizing the ERAS software package, along with MS Office.
Responsible for maintaining all schedule assignments for the Emergency Medicine physicians and fellows, along with coordinating set up for interview schedules with the Division Chief/Medical Director.
Assisted in the Fellowship Programs clinical competency reviews to run designated reports in the MyEvaluations software program, send requests to each Fellow's assigned clinical mentor to assist in their reviews of the fellow's clinical milestone development.
Provided administrative support for weekly Divisional Operational and Clinical meetings by creating and sending agendas, set up requested conference call lines while becoming fluent with the CHOP-approved software to facilitate video-conferencing, along with taking minutes and follow-up for all meetings.
Monitored all physicians (Pediatric Emergency Medicine, Urgent Care, and Fellows) necessary certifications/credentials and ensured renewals or re-certifications were set-up and maintained centrally within the Division.
Such certifications were: ALCS, PALS/BLS, and ALTS.
Provided administrative support for academic activities which involved maintaining and updating assigned Faculty members' CV's and The University of Pennsylvania FED system and tracking CME credits.
Provided divisional support to: specified faculty/Divisional Operation members and specified physicians.
Collaborated with the Fellowship Director(s) in creating the milestone evaluation process formulated by the AGCME.
Medical Office Manager, 10/2010
to 02/2013 Premier Healthcare – Brooklyn,
Managed team of 30 employees which included receptionists, medical billing, treatment coordination, medical and nursing staff Actively participated in all hiring, training, and development of employees alongside with the Practice Manager and Nursing Manager Developed and maintained site related files in an organized, timely, professional and confidential manner while adhering to HIPPA regulations Assisted with on-site Information Technology concerns, all telephone correlated issues, and staff disputes Participated in organizing update and transfer of Electronic Health Records for entire medical site Provided administrative support to Practice Manager and other related duties required; scheduling, timesheets, ordering of supplies, email, fax, screening phone calls, distribution of paychecks, and shipments.
Engaged with patients and families to assist in setting appointments, explaining NYS Medicaid policies, and managing any difficult behavior Processed all requests for site-related materials; prescription pads, business cards, phone extensions, uniforms, and medical supplies Processed vendor invoices, transportation dispatch logs, transportation logistics for all patients in need of transport to and from medical site Certified in SKIP Training for handling patients with a developmental disability Coordinated all staff meetings, luncheons, staff week and holiday functions.
Key Holder Manager, 08/2004
to 11/2009 MAC Cosmetics – New York,
Utilized and maintained customer database for phone calls, product launches, events, and appointments in conjunction with the company's customer program Assisted with training programs for selling skills, customer service, products, and operations in conjunction with the Education Department, along with development of top sales professionals Related shortage problems and incidents to the Store Manager, including the execution of a complete and accurate physical inventory when required Participated with the New York City Fashion Team for Mercedes-Benz Fashion week, Broadway Bares, Bridal Shows, Editorial Photo shoots, and Training Master Classes Sustained personal sales and achieved sales goals while keeping top sales volume and driving business upwards for 3 years Helped maintain a cohesive, cooperative work environment through team building and motivation Served as a resource for general product knowledge to all customers and staff members Communicated all corporate policies and procedures to staff and ensure compliance Informed supervisor quickly about problems related to customer issues and/or requests Corresponded to training needs that will result in increased sales to Store Manager Followed and helped implement all visual presentation standards and guidelines Supported Store Manager to identify and recruit potential sales associates Articulated training needs to Education and Senior Management Coordinated acquisition of venue gifts and donations for annual AIDS Benefit.
London, Prague, and Paris Communications Study Abroad Honors Program at Lee University.
Participated in intensive research of comparative analyses of International Broadcasting, and visited various international radio and broadcasting stations.
Bachelor of Arts: Communications,
12 2000 Lee University - Cleveland,
academic, administrative support, Photo, ALCS, Broadcasting, business cards, Citrix, customer service, database, driving, Editorial, email, Senior Management, Fashion, fax, hiring, Information Technology, Internet Technologies, inventory, Languages, team building, logistics, Director, managing, materials, medical billing, meetings, mentor, Microsoft Office, MS Office, Nursing, organizing, policies, radio, Recruitment, Research, selling, sales, scheduling, Proficient in Spanish, Staff training, supervisor, telephone, phone, training programs, transportation, video-conferencing