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Office Clerk and Cleaning Resume Example

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OFFICE CLERK AND CLEANING
Professional Summary

Industrious Job Title familiar with Type office clerical needs and focused on optimizing system performance to remain agile to dynamic needs. Friendly, respectful and team-oriented with extensive clerical and records management experience. Clear communicator successful at multitasking with strong prioritization and planning abilities.

Maintained organized, current and efficient office records by consistently addressing issues and keeping files properly stored. Effectively reduced inefficiencies and storage needs by archiving aging files and eliminating redundancies. Systematic and knowledgeable with strong attention to detail and strong work ethic.

Personable Job Title with proven history of improving effectiveness of workplace communication and coordination. Computer-literate professional adapts quickly to new software and programs. Bringing strong written and verbal communication skills and proficiency in recordkeeping and Type writing.

Experienced Job Title with over Number years of experience in Industry. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

Skills
  • Opening and closing offices
  • Maintaining and cleaning equipment
  • Cleaning and sanitizing skills
  • Cleaning standards
  • Cleaning and organization
  • Cleaning and organizing abilities
  • Office procedures understanding
  • Office supplies and inventory
  • Counter cleaning and sanitation
  • Property cleaning and sanitation
  • Understanding of office operations
  • Sanitation and cleaning
  • Cleaning and sanitizing
  • Office cleaning
  • Safety program understanding
  • Tools cleaning
  • Office supplies inventory management
  • Deliveries and storage
  • Account management and updating
Work History
Office Clerk and Cleaning, 01/2020 to Current
Norwood Complete Auto Care – Knoxville, TN
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • Completed accurate and efficient AP/AR actions and resolved discrepancies to maintain compliant accounts.
  • Assisted team members with administrative requirements by expertly using diverse office software, including Software and Software.
  • Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
  • Maintained Number% accuracy while transcribing Type documents for Job title.
  • Carried out administrative tasks by communicating with clients, distributing mail and scanning documents.
  • Supported team members and customers with efficiently Action and Action.
  • Verified cards, gave change and collected and processed over $Amount worth of Type payments.
  • Cut Timeframe costs $Amount by implementing maintenance schedules for Type equipment and understanding emergency maintenance protocols.
  • Checked documentation for accuracy and validity on updated systems.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using Software and Software.
  • Provided clerical support to Number company employees by copying, faxing and filing documents.
  • Worked closely with Number departments to type, edit and format memos with accurate and informative Type information.
  • Alerted customers about specific Type account issues, updates and changes to account information.
  • Maximized office productivity by digitizing and reorganizing over NumberType files.
  • Maintained organized files and stocked supplies to support team needs and maximize performance.
  • Helped staff complete special projects by organizing documentation and supplies to handle forecasted demands.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Owner / Operation, 07/1994 to 07/2014
Self-employed Dba Connie's Jewelry And Gifts – Sevierville, TN
Real Estate Agent, 06/2004 to 12/2009
Reality Executives – Pigeon Forge, TN
  • Created virtual tours of homes listed, providing potential buyers with additional exposure to properties.
  • Followed up with prospective buyers regarding incentives from builder and new developments in surrounding area.
  • Developed and maintained relationships with clients through networking, postcards and cold calling.
  • Liaised between buyers and sellers to provide positive experiences for both parties.
  • Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
  • Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
  • Maintained inventories and records of sales collaterals and closings.
  • Advertised client properties through websites, social media and real estate guides.
  • Worked closely with clients to facilitate appropriate loans, inspections and credit reports.
  • Communicated with clients to understand property needs and preferences.
  • Guided clients from beginning to end of home buying process in choosing right property.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Negotiated, facilitated and managed real estate transactions.
  • Presented purchase offers to sellers for consideration.
  • Collected fees and documented payment processes for property transactions.
  • Accompanied buyers and sellers to home inspections and appraisals.
  • Negotiated contracts on behalf of clients.
Associate Sales Representative, 09/2008 to 06/2012
Sally's Beauty Supply – Sevierville, TN
  • Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.
  • Devised and implemented product strategies for filling market gaps and driving consistent sales.
  • Revitalized life insurance product profits to over $Number in Timeframe.
  • Surpassed sales objectives by Number% for Number years by constituting and cultivating productive partnerships with clients.
  • Managed business development initiatives by developing impactful customer relationships and executing benefit-oriented presentations to increase revenue.
  • Cold-called leads and closed Number sales over Timeframe.
  • Initiated sales strategies by recruiting new clients through approved methods.
  • Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
  • Drove business development through proactive networking and relationship-building strengths.
  • Served as liaison for company, clients and referred prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations.
  • Brought Customer Satisfaction Index levels from unsatisfactory to levels acceptable to manufacturer.
  • Built business by hosting and attending events, launching special promotions and reaching out to local experts.
  • Liaised between parties to coordinate schedules, payments and allocations while managing customer accounts.
  • Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
  • Efficiently solved complex problems that impacted management.
  • Enhanced territory operations through successful cold-calling of area business leaders and establishing favorable contracts.
  • Automated Type contact management system, resulting in better client organization and goal alignment.
  • Catered product launches specifically and successfully towards clientele to meet business objectives and support customer relations.
  • Completed customer contracts and warranties as part of administrative aspects of sales.
  • Identified client needs, built relationships and overcame objections to drive sales.
  • Helped resolve client problems quickly with superior customer service.
  • Fostered close-nit partnerships with customers to uncover and meet specific goals.
  • Boosted brand awareness, implemented promotional campaigns and employed sales tactics for Product or Service.
  • Built strong rapport with clients by understanding needs and clearly explaining products.
  • Trained and mentored Number new sales representatives.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Resolved Type issues that impacted sales and business outcomes.
Education
General Office Services, 07/1976
East High School - Morristown TN
Business And Cosmetology: Business, 03/1974
Caldwell County Community College - Hudson NC
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Resume Overview

Companies Worked For:

  • Norwood Complete Auto Care
  • Self-employed Dba Connie's Jewelry And Gifts
  • Reality Executives
  • Sally's Beauty Supply

School Attended

  • East High School
  • Caldwell County Community College

Job Titles Held:

  • Office Clerk and Cleaning
  • Owner / Operation
  • Real Estate Agent
  • Associate Sales Representative

Degrees

  • General Office Services , 07/1976
    Business And Cosmetology : Business , 03/1974

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