- , , 100 Montgomery St. 10th Floor
- Home: (555) 432-1000
- Cell:
- resumesample@example.com
Detail-oriented enthusiastic individual working quickly and effectively with little to no supervision. An individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
- Time-Oriented
- Well Organized
- Fast Learner
- Knowledge on Medical Medications
- Medical insurance understanding
- Medical facility familiarity
- Medical history documentation
- Bilingual in Spanish and English
- Medical record security
- Medical records management
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- Medical record-keeping
- Medical device products and services
- Electronic Medical Record (EMR) software
- Account management
- Medical Billing
- ICD-10 coding
- Claim review
- Familiar with EHR Software known as IMS
- Medical coding understanding
- Insurance Verifications
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Office/Billing Manger, 08/2020 to Current
Vca Antech, Inc. – Oakland, CA,
- Managed billing calendar and scheduled claims for payments.
- Conducted insurance verification and pre-authorization, coded procedures and managed patient charts.
- Helped customers to bring accounts into good standing by implementing payment plans.
- Built high-performance team by collaborating with new members on procedural, administrative, collections and compliance areas.
- Increased office organization by developing filing system and customer database protocols.
- Planned for major business changes, including system conversions and office moves.
- Trained many employees on best practices and protocol while managing teams to maintain optimal productivity.
- Directed team of 4 administrative professionals to meet team needs in fast-paced environment.
- Recruited, trained and developed dynamic administrative team, supporting all corporate growth and productivity objectives.
- Communicated with patients to resolve inquiries, schedule appointments and address billing questions.
- Monitored office inventory to maintain adequate supply levels and order products.
Pet Care Specialist, 05/2019 to 12/2020
Optech – Bingham Farms, MI,
- Kept facility areas clean, neat and sanitized for optimal animal health and well-being.
- Communicated positively with clients to understand and meet pets' unique needs.
- Refilled shampoo bottles, sanitized clippers, combs and brushes and placed clean towels at each station following shift completion.
- Coordinated doggie daycare groups and overnight care.
- Monitored pets for signs of distress, injury and illness and coordinated caring responses.
- Fed pets on-schedule and with appropriate food for developmental or health requirements.
- Offered command reinforcement to pets enrolled in group obedience classes.
- Attended to sick or injured animals by securing veterinary care.
- Unloaded and organized supplies and product inventory to maximize team efficiency.
- Administered treatments to sick or injured animals and consulted veterinarians to handle more complex concerns.
- Offered every owner exceptional customer service and support, as well as top-notch care to each animal.
- Adhered to all pet care plans, medication requirements and dietary restrictions while providing care.
- Supported animal health by keeping all areas clean, neat and properly sanitized.
Medical Receptionist, 12/2019 to 08/2020
The Paradies Shops – Dfw Airport, TX,
- Handled all delegated tasks, including calling insurances and dealing with the credentialing for the clinic.
- Earned reputation for good attendance and hard work.
- Prepared and sent financial statements to support bookkeeping functions.
- Updated group medical records and technical library to support smooth office operations.
- Interviewed patients to collect medical information and insurance details.
- Supported administrative and healthcare staff with skilled clerical assistance such as ordering supplies and organizing office inventories.
- Processed patient payments and scanned identification and insurance cards.
- Communicated with all partners throughout the practice including physicians.
- Observed strict HIPAA guidelines at all times according to company policy.
- Pleasantly greeted each patient and offered the desk sheet for easy sign-in.
- Greeted callers with enthusiasm, answering all phone calls by second ring.
- Set up appointments for physician visits and procedures using calendar software.
- Answered multi-line phone system and directed callers to requested personnel and departments.
- Handled all office supply ordering including ink cartridges, toner and paper
- Delivered high-quality administrative and customer service to sustain patient and work flows.
- Entered patient information including insurance, demographic and health history into the system to ensure that all records were up-to-date
Brand Associate, 10/2016 to 05/2019
Old Navy – City, STATE,
- Connected closely with colleagues and collaborated successfully to achieve group goals.
- Promoted branding initiatives while maintaining product displays to adhere to corporate standards.
- Processed returned items in accordance with store policy.
- Assisted with purchases, locating items and signing up for rewards programs.
- Helped customers find specific products, answered questions and offered advice.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Greeted patrons upon entrance and led to available fitting rooms.
- Helped decrease clothing theft by limiting number of items customers could try on in fitting rooms.
- Tidied and cleaned fitting rooms to create welcoming and comfortable environment.
- Earned reputation for good attendance and hard work.
- Implemented processes to improve quality and increase productivity.
- Built displays and end caps to highlight merchandise and increase sales.
- Prepared merchandise sets for sales floor and used pallet jacks or hand trucks to transport items.
Bachelor of Arts: Business Administration And Management, Expected in
Florida State College At Jacksonville - Jacksonville, FL
GPA:
High School Diploma: , Expected in 05/2020
Sandalwood High School - Jacksonville, FL
GPA:
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