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Office And Program Administrator Resume Example

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JC
Jessica Claire
, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary
Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational and problem-solving skills. Personable and driven to represent employer in the most positive way. Works well with both group and individual projects and motivated to learn, lead, grow and excel.
Skills
  • Event and meeting coordination
  • Administrative support
  • AP style writing
  • Layout and design skills
  • Strong written and verbal communication skills
  • Trade show representation
  • Membership support and services
  • Team building
  • Events logistics management
  • Public relations
  • Photoshoot procedures
  • Fashion and editorial shoots
  • Brand ambassador experience
  • Administrative, Verbal communication skills
  • Administrative support, Written
  • AP style
  • Com
  • Computer engineering
  • Client
  • Clients
  • Customer service
  • Database
  • Editorial
  • Edit
  • Email
  • Fashion
  • Layout and design
  • Team building
  • Logistics management
  • Notes
  • Materials
  • Meetings
  • Office
  • Newsletter
  • Proofreading
  • Public relations
  • Safety
  • Script
  • Telephone
  • Phone
Work History
01/2003 to 05/2018 Office and Program Administrator Bickford Senior Living | Overland Park, KS,
  • Fostered business relationships through initiating communications with prospective clients via phone and email.
  • Oversaw daily administrative operations including telephone contacts, onsite client meetings, office communications and office appearance.
  • Implemented customer thank you program.
  • Updated client information through telephone and email contacts and maintained database.
  • Provided administrative support to President.
  • Represented Winematch.com at wine festivals.
04/2017 to 05/2018 Communication and Member Relations Intern North Country Academy | Ballwin, MO,
  • Provided support to the International Ground Source Heat Pump Association (IGSHPA).
  • Promptly responded to inquiries and requests from members and contacted prospective members.
  • Collected information from members and staff and created IGSHPA newsletter.
  • Assist with the electrical and computer engineering department newsletter including interviewing, writing and proofreading.
  • Edit and update script for membership renewals.
  • Provide support for daily office operations and training activities.
12/2015 to 03/2018 Dairy Farmers Of America | Bismarck, ND,
  • Created a welcoming atmosphere and provided exceptional customer service to all guests.
  • Processed payments, checked tickets and directed guests to locations.
  • Delivered cash boxes to stations and handled cash transactions.
  • Set up and broke down event booths and tents and ensured clean and inviting facilities.
  • Maintained professionalism when working golf tournaments, music festivals and other events.
  • Assigned local hire staff, provided daily briefings and transported staff to work sites.
  • Managed VIP tents and other special facilities.
  • Exhibited flexibility in working different stations as needed to ensure smooth operations.
08/2016 to 12/2017 Gameday Hospitality and Event Staff Oklahoma State University POSSE | City, STATE,
  • Checked tickets and directed guests to amenities.
  • Provided exceptional customer service to all donors and their guests.
  • Assisted donors and guests with special requests and escalated those that required additional attention.
  • Represented Oklahoma State University athletics in professional, supportive and enthusiastic manner.
05/2016 to 07/2016 Daycare Assistant Teacher Stepping Stones Child Development Center | City, STATE,
  • Guided activities for children ages three months to four years.
  • Monitored entrances and exits to maintain safety and organized environments.
  • Kept notes of behavior issues, food served and medications administered to children.
06/2014 to 08/2014 Laboratory Technician Weatherford Laboratories | City, STATE,
  • Prepared samples for storage and labeled appropriately.
  • Created and updated records of samples in storage.
  • Followed safety procedures when handling samples and other materials.
Education
Expected in 05/2018 Bachelor of Science | Sports Media-Strategic Communications Oklahoma State University, Stillwater, OK GPA:
  • Academic All Big 12 Rookie Team
  • OSU Student Athlete Academic Achievement Award
  • Work History
    01/2003 to 05/2018 Office and Program Administrator Roundbrix And Winematch.com | Laguna Hills, CA
    • Fostered business relationships through initiating communications with prospective clients via phone and email.
    • Oversaw daily administrative operations including telephone contacts, onsite client meetings, office communications and office appearance.
    • Implemented customer thank you program.
    • Updated client information through telephone and email contacts and maintained database.
    • Provided administrative support to President.
    • Represented Winematch.com at wine festivals.
    04/2017 to 05/2018 Communication and Member Relations Intern Oklahoma State University | Stillwater, OK
    • Provided support to the International Ground Source Heat Pump Association (IGSHPA).
    • Promptly responded to inquiries and requests from members and contacted prospective members.
    • Collected information from members and staff and created IGSHPA newsletter.
    • Assist with the electrical and computer engineering department newsletter including interviewing, writing and proofreading.
    • Edit and update script for membership renewals.
    • Provide support for daily office operations and training activities.
    12/2015 to 03/2018 Tournament, Spectrum Catering, Concessions & Events | The Woodlands, TX
    • Created a welcoming atmosphere and provided exceptional customer service to all guests.
    • Processed payments, checked tickets and directed guests to locations.
    • Delivered cash boxes to stations and handled cash transactions.
    • Set up and broke down event booths and tents and ensured clean and inviting facilities.
    • Maintained professionalism when working golf tournaments, music festivals and other events.
    • Assigned local hire staff, provided daily briefings and transported staff to work sites.
    • Managed VIP tents and other special facilities.
    • Exhibited flexibility in working different stations as needed to ensure smooth operations.
    08/2016 to 12/2017 Gameday Hospitality and Event Staff Oklahoma State University POSSE | Stillwater, OK
    • Checked tickets and directed guests to amenities.
    • Provided exceptional customer service to all donors and their guests.
    • Assisted donors and guests with special requests and escalated those that required additional attention.
    • Represented Oklahoma State University athletics in professional, supportive and enthusiastic manner.
    05/2016 to 07/2016 Daycare Assistant Teacher Stepping Stones Child Development Center | The Woodlands, Texas
    • Guided activities for children ages three months to four years.
    • Monitored entrances and exits to maintain safety and organized environments.
    • Kept notes of behavior issues, food served and medications administered to children.
    06/2014 to 08/2014 Laboratory Technician Weatherford Laboratories | Shenandoah, TX
    • Prepared samples for storage and labeled appropriately.
    • Created and updated records of samples in storage.
    • Followed safety procedures when handling samples and other materials.
    Skills
  • Event and meeting coordination
  • Administrative support
  • AP style writing
  • Layout and design skills
  • Strong written and verbal communication skills
  • Trade show representation
  • Membership support and services
  • Team building
  • Events logistics management
  • Public relations
  • Photoshoot procedures
  • Fashion and editorial shoots
  • Brand ambassador experience,
  • Administrative, Administrative support, AP style, com, computer engineering, client, clients, customer service, database, editorial, Edit, email, Fashion, Layout and design, Team building, logistics management, notes, materials, meetings, office, newsletter, proofreading, Public relations, safety, script, telephone, phone, verbal communication skills, written
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    Resume Overview

    School Attended
    • Oklahoma State University
    Job Titles Held:
    • Office and Program Administrator
    • Communication and Member Relations Intern
    • Gameday Hospitality and Event Staff
    • Daycare Assistant Teacher
    • Laboratory Technician
    Degrees
    • Bachelor of Science