Office And Program Administrator Resume Example
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Jessica Claire
, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary
Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational and problem-solving skills. Personable and driven to represent employer in the most positive way. Works well with both group and individual projects and motivated to learn, lead, grow and excel.
Skills
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Work History
01/2003 to 05/2018 Office and Program Administrator Bickford Senior Living | Overland Park, KS,
- Fostered business relationships through initiating communications with prospective clients via phone and email.
- Oversaw daily administrative operations including telephone contacts, onsite client meetings, office communications and office appearance.
- Implemented customer thank you program.
- Updated client information through telephone and email contacts and maintained database.
- Provided administrative support to President.
- Represented Winematch.com at wine festivals.
04/2017 to 05/2018 Communication and Member Relations Intern North Country Academy | Ballwin, MO,
- Provided support to the International Ground Source Heat Pump Association (IGSHPA).
- Promptly responded to inquiries and requests from members and contacted prospective members.
- Collected information from members and staff and created IGSHPA newsletter.
- Assist with the electrical and computer engineering department newsletter including interviewing, writing and proofreading.
- Edit and update script for membership renewals.
- Provide support for daily office operations and training activities.
12/2015 to 03/2018 Dairy Farmers Of America | Bismarck, ND,
- Created a welcoming atmosphere and provided exceptional customer service to all guests.
- Processed payments, checked tickets and directed guests to locations.
- Delivered cash boxes to stations and handled cash transactions.
- Set up and broke down event booths and tents and ensured clean and inviting facilities.
- Maintained professionalism when working golf tournaments, music festivals and other events.
- Assigned local hire staff, provided daily briefings and transported staff to work sites.
- Managed VIP tents and other special facilities.
- Exhibited flexibility in working different stations as needed to ensure smooth operations.
08/2016 to 12/2017 Gameday Hospitality and Event Staff Oklahoma State University POSSE | City, STATE,
- Checked tickets and directed guests to amenities.
- Provided exceptional customer service to all donors and their guests.
- Assisted donors and guests with special requests and escalated those that required additional attention.
- Represented Oklahoma State University athletics in professional, supportive and enthusiastic manner.
05/2016 to 07/2016 Daycare Assistant Teacher Stepping Stones Child Development Center | City, STATE,
- Guided activities for children ages three months to four years.
- Monitored entrances and exits to maintain safety and organized environments.
- Kept notes of behavior issues, food served and medications administered to children.
06/2014 to 08/2014 Laboratory Technician Weatherford Laboratories | City, STATE,
- Prepared samples for storage and labeled appropriately.
- Created and updated records of samples in storage.
- Followed safety procedures when handling samples and other materials.
Education
Expected in 05/2018 Bachelor of Science | Sports Media-Strategic Communications Oklahoma State University, Stillwater, OK Academic All Big 12 Rookie Team OSU Student Athlete Academic Achievement Award
Work History
01/2003 to 05/2018 Office and Program Administrator Roundbrix And Winematch.com | Laguna Hills, CA
- Fostered business relationships through initiating communications with prospective clients via phone and email.
- Oversaw daily administrative operations including telephone contacts, onsite client meetings, office communications and office appearance.
- Implemented customer thank you program.
- Updated client information through telephone and email contacts and maintained database.
- Provided administrative support to President.
- Represented Winematch.com at wine festivals.
04/2017 to 05/2018 Communication and Member Relations Intern Oklahoma State University | Stillwater, OK
- Provided support to the International Ground Source Heat Pump Association (IGSHPA).
- Promptly responded to inquiries and requests from members and contacted prospective members.
- Collected information from members and staff and created IGSHPA newsletter.
- Assist with the electrical and computer engineering department newsletter including interviewing, writing and proofreading.
- Edit and update script for membership renewals.
- Provide support for daily office operations and training activities.
12/2015 to 03/2018 Tournament, Spectrum Catering, Concessions & Events | The Woodlands, TX
- Created a welcoming atmosphere and provided exceptional customer service to all guests.
- Processed payments, checked tickets and directed guests to locations.
- Delivered cash boxes to stations and handled cash transactions.
- Set up and broke down event booths and tents and ensured clean and inviting facilities.
- Maintained professionalism when working golf tournaments, music festivals and other events.
- Assigned local hire staff, provided daily briefings and transported staff to work sites.
- Managed VIP tents and other special facilities.
- Exhibited flexibility in working different stations as needed to ensure smooth operations.
08/2016 to 12/2017 Gameday Hospitality and Event Staff Oklahoma State University POSSE | Stillwater, OK
- Checked tickets and directed guests to amenities.
- Provided exceptional customer service to all donors and their guests.
- Assisted donors and guests with special requests and escalated those that required additional attention.
- Represented Oklahoma State University athletics in professional, supportive and enthusiastic manner.
05/2016 to 07/2016 Daycare Assistant Teacher Stepping Stones Child Development Center | The Woodlands, Texas
- Guided activities for children ages three months to four years.
- Monitored entrances and exits to maintain safety and organized environments.
- Kept notes of behavior issues, food served and medications administered to children.
06/2014 to 08/2014 Laboratory Technician Weatherford Laboratories | Shenandoah, TX
- Prepared samples for storage and labeled appropriately.
- Created and updated records of samples in storage.
- Followed safety procedures when handling samples and other materials.
Skills
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Resume Overview
School Attended
- Oklahoma State University
Job Titles Held:
- Office and Program Administrator
- Communication and Member Relations Intern
- Gameday Hospitality and Event Staff
- Daycare Assistant Teacher
- Laboratory Technician
Degrees
- Bachelor of Science