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Office Administration Assistant Resume Example

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OFFICE ADMINISTRATION ASSISTANT
Professional Summary

Caring and skilled Social Worker passionate about positively impacting programs and helping participants by providing expert support. Familiar with case management and always looking for ways to improve professionally, operations and personalize assistance. Well-organized and resourceful with detail-oriented and conscientious approach.Collaborative and analytical with proven ability to build strategic partnerships, advocate for clients and advance change for communities in need.

Skills
  • Communications
  • Data Entry
  • Strategic Planning
  • Case Management
  • Project support
  • Business analysis
  • Bookkeeping
  • Team management
  • Organization
  • Process improvement
  • Budgets
  • Business operations
  • Financial administration
  • Business Development
  • MS Office
  • Problem resolution
Work History
Social Services Assistant, 08/2020 to Current
Renton Healthcare Rehabilitation – Renton, WA
  • Working with a diverse populations, including elderly, mentally ill, disabled, homeless in a skilled nursing facility setting. Short term and long term care.
  • Coordinating and providing support individualized care plans and discharge plans to manage safe transition back into community, AFH, Assisted living, SNF's and home environments.
  • Provided social work services to residents , including psychosocial assessments, case management, discharge planning and referrals.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery. Such as conducting Minimum Data Set (MDS) assessments, Psychosocial evaluations and other documentation and assessment requirements
  • Coordinated care conferences, counseling services, doctor visits, family visits. Coordinated working with DSHS nursing facility case managers regarding assigned clients, discharge plans, care plans etc.
  • Working with a diverse populations, including elderly, mentally ill, disabled, homeless etc.
  • Conduct plan of care meetings involving residents, families, doctors and interdisciplinary team members.
  • Assist Social Services Director executing department duties.
  • Attend QAPI, stand up, clinicals, Medicare/Medicaid insurance meetings.
Office Administration Assistant, 06/2019 to 07/2020
Five Star Painting – Renton, Washington
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
  • Monitored invoices and usage of paint materials and contractor equipment on multiple on-going projects. Coordinating with vendors to place new orders for on-site drop offs, paint supply orders etc. On commercial or new build construction jobs and residential projects.
  • Handled client correspondence regarding payments to invoices and tracked records to foster office efficiency maintains Job costing, job status report.
  • Supported owner, field manager and senior estimators on special assignments, including residential and commerical projects, through verifying contractors and permits, and on occasion legal work filing liens on behalf of company's investments, small claims.
  • Provided ease of access and navigation for important data by compiling, organizing and uploading organizational documents to Core database.
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • Organized and readied reports for state, and franchise auditing reports compiled from Core and Quick books, sub-contractors licensing data for submission to Owner's.
  • Informed and supported business leaders through consistent communication and administrative support duties.
Individual Provider, 09/2015 to 06/2019
DSHS – Federal Way, Washington
  • Responsible of meeting all needs of client, providing total care for child with disability.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Monitoring health and behavior and emotional responses of clients, consulting with family and doctors, case managers to address concerns.
  • Ensured safety and well-being of each patient in alignment with care plan.
  • Maintained clean, safe and well-organized patient environment.
  • Scheduling and attending doctors appointments, procedures. Checked vital signs, feeding using G-tube, medications, on day basis and contacted doctors regarding any patient health concerns or behavioral changes.
  • Increased medication knowledge and medical terminology prowess through consistent research and continuing education.
Community Inclusion Specialist, 10/2017 to 01/2019
Centerforce – Lakewood, Washington
  • Assisted individuals with disabilities to participate and promote individualized skill development and community integration.
  • Building and maintaining great rapport with client and their families first and foremost, staff and other care staff or providers.
  • Develop and schedule community activities and volunteer opportunities reflective of client's interests and goals. Monitoring, and consistent documentation of activities or any reports of behavior from clients.
  • Maintain contract and rapport with service providers, transportation agencies, families and participants to facilitate each person's community outing.
  • Other administration support such as preparing for King and Pierce county audits. Employee productivity reports for Community Inclusion and Individual Employment department's.
  • Identified service gaps and located needed resources for individuals, including housing, work placement and other support.
  • Collaborated on program operations with Program director and supervisors, including offering feedback from client's, community and improvement recommendations.
  • Focusing on strength-based model, encouragement, independence and confident building.
Cruise Pier Agent, 05/2015 to 08/2015
Metro Shore Services – Seattle, Washington
  • Fast pace working environment assisting up to 16,000 guests
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Read and understand immigration documentation and/or other official documents. Verify and process all documents. Conduct a computer based electronic processing of guests.
  • Demonstrate an expert level of customer service with a proactive friendly approach.
  • Ensure accurate and clear verbal communication with guest individuals, and possibly large groups.
Education
High School DiplomaTodd Beamer High School - Federal Way, Washington
Bachelor of Arts: Social WorkUniversity Of Washington Tacoma - Tacoma, Washington
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Resume Overview

Companies Worked For:

  • Renton Healthcare Rehabilitation
  • Five Star Painting
  • DSHS
  • Centerforce
  • Metro Shore Services

School Attended

  • Todd Beamer High School
  • University Of Washington Tacoma

Job Titles Held:

  • Social Services Assistant
  • Office Administration Assistant
  • Individual Provider
  • Community Inclusion Specialist
  • Cruise Pier Agent

Degrees

  • High School Diploma
    Bachelor of Arts : Social Work

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