LiveCareer-Resume

nutrition host resume example with 16+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Experienced in client services excels at relationship building. knowledgeable in providing friendly, thorough customer service to clients, families, and fellow professionals. Skilled at problem solving and conflict resolution, and able to help encourage teamwork. Adept at handling confidential and/or sensitive information. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Skills
  • Quality Assessment
  • Verbal and Written Communication
  • Decision Making
  • Standards Compliance
  • Multitasking and Prioritization
  • Efficient and Detail-Oriented
  • Calm and Professional Under Pressure
  • Cash Register Operations
  • Problem Solving
  • Credits and Refunds
  • Data Entry
Work History
06/2017 to 11/2021 Nutrition Host University Of Miami Miller School Of Medicine | West Palm Beach, FL,
  • Provides training and materials to new employees on hospital and department specific practices
  • Ensures that patients are provided with nourishing quality food items and making sure they pleased with the items they receive
  • Knowledgeable of hospital technology systems and able to look up and adjust patient diets, restrictions, tube feedings or preferences
  • Makes sure all compliances and restrictions are followed based on individual patient diet
  • Knowledgeable of various diets
  • Knowledgeable of all patient identification practices
  • Meets with supervisors, management, and medical personnel to communicate and facilitate any changes in department processes or policies to ensure patient satisfaction
  • Rotating food items that are in stock to maintain quality and freshness
  • Maintains order and cleanliness or areas where food items are kept, as well as maintaining daily temperature logs of refrigeration units
  • Meets with patient’s pre meal service to obtain their individual food selections using an iPad
  • Visits patients post meal service to ensure they are satisfied
  • Assisted patients clients with mean plan development, addressing individualized dietary requirements.
  • Coordinated menus and ordered necessary items to prepare food for medical requirements.
01/2010 to 05/2017 Office Assistant Wells Fargo | West Jordan, UT,
  • Coordinated property sales and oversaw the signing of official documents and expenditure of funding
  • Interviewed clients to determine property needs and purchasing budgets
  • Answered phone calls, scheduled appointments for showings
  • Completed clerical tasks such as filing, copying and distributing mail.
  • Interacted with customers by phone, email or in-person to provide information.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
01/2007 to 01/2010 Customer Service Associate EXIGIS Risk Management | City, STATE,
  • Work directly with customers by telephone, e-mail or chat
  • Record details of inquiries, comments and complaints and respond promptly
  • Keep detailed records of customer issues and actions taken to solve
  • Follow up on customer interactions
  • Review, audit and transcribe documents in support of client service needs
  • Maintain accuracy and performance standards for data transcription
  • Direct technical support request and unresolved issues to the appropriate resource
  • Communicate and coordinate with internal departments
  • Apply customer service skills to accurately provide status to clients, vendor’s agents/brokers
  • Comprehend insurance policies, cancellations, reinstatements, endorsements, reports and other insurance related documents
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
01/2005 to 01/2007 Head Cashier/ Merchandiser Staples | City, STATE,
  • Totaled daily safe counts, money orders and till association to the appropriate cashier
  • Processed accurate and efficient sale and return transactions
  • Respond resourcefully to customer requests and concerns
  • Assisted and directed customers to appropriate departments
  • Applied appropriate shipping information for delivery items
  • Ensured customer satisfaction throughout each transaction
  • Used RF unit for signage, laser printing, displays up-to date
  • Processed accurate and efficient inventory counts
  • Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Educated employees on register use, merchandising and customer service.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items and join reward programs.
  • Displayed new stock and rotated existing products.
Education
Expected in 01/2022 to to Associate of Applied Science | Health Information Technology Westchester Community College, Valhalla, NY GPA:
Expected in 2020 to to Pharmacy Technician Certificate | City College of New York, New York, NY GPA:
Languages
Spanish:
Professional Working
Negotiated:

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Resume Overview

School Attended

  • Westchester Community College
  • City College of New York

Job Titles Held:

  • Nutrition Host
  • Office Assistant
  • Customer Service Associate
  • Head Cashier/ Merchandiser

Degrees

  • Associate of Applied Science
  • Pharmacy Technician Certificate

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