To whom it may concern, I believe the Receptionist/Office Assistant position you currently have open would be an ideal fit with my experience. As an experienced Legal/Administrative Assistant, I am familiar with managing day to day work flow activities, from providing administrative support to departmental managers to serving as point person and the "voice" of the Company. My resume outlines my skills and knowledge in Customer Service, legal, as well as Administrative work. I believe all aspects of my past experiences can benefit your Company. Key elements in which I possess for the success of the position includes the following: Exceptional Organization and Customer Service Skills Proficient in Microsoft Suite, Advanced Publisher Skills Commitment (First Person In, Last Person to Leave Mentality) Professional Demeanor Detail Orientated, Accurate, Flexible and Reliable Team Player with the Ability to Work Effectively in any Environment Strong Verbal and Written Communication Skills Office Management Skills Other qualities that I possess, which may not be readily apparent from my resume include integrity, intelligence, and high energy, along with a diverse background and range of abilities. I am one who embraces creativity, new ideas and able to work in fast-paced environments. My ultimate career goal is to grow with a company that is passionate about what they do, works above and beyond for their clients, and is well known for their explicit services. I believe my dedication, experience, and advanced skills would be an ideal match for this position. I am eager to learn more about the position and would appreciate the opportunity to speak with you about my qualifications. Please review my attached resume and I look forward to hearing from you soon. Thank You, Christopher Lotson II Entry-level customer service professional with prior experience in the areas of Customer Service and Office Administration. A self-motivated, quick learner, with extensive experience working with Microsoft Office Suite and other computer programs. Excellent verbal and written communication skills, demonstrated through the optimal performance of front office tasks and the management of daily office correspondence.
ROSENBERG AND ASSOCIATES, LLCNOTICES SPECIALIST/LEGAL ASSISTANT09/2013 to Current
Reviewed, updated, and drafted 30 day demand letters and 45 day NOI's to send to the borrower for the state of MD, VA, and DC.
Created new files in case management database.
Reviewed documents, data entry and letters for accuracy.
Requested missing documents as well as updated financial information.
Worked closely with management on client document request and client sent letters (Demand/NOI's).
Checked client procedures to ensure that the correct processes and documents were used as required for each individual client.
Followed up with clients on missing information/documents/figures.
LEGAL CLERK/RECEPTIONIST ROSENBERG AND ASSOCIATES, LLC03/2013 to 09/2013
Demonstrated clerical duties consisting but not limited to filing, mailing, scanning, copying, speaking with clients, borrowers, and attorneys in regards to loans (foreclosure), and greeting guest as needed.
Scanned copies of documents into the database system.
Retrieved files for attorneys and paralegals.
Forwarded legal document request to 3rd parties Prepared and mailed Deed of Appointments to the court's land records office.
Mailed correspondences via overnight, regular mail, and/or certified mail.
Filed original documents in hard file which consist of: Affidavits (DOA, SOD, Military Affidavit, Lost Note Affidavit), Original loan documents from clients, and Trustee's Deed.
SALES ASSOCIATE Pier 1 Imports03/2012 to 02/2013
Demonstrated quality customer service, managed the register and performed other duties as necessary.
Provided assistance customers with questions regarding products in the store, offered suggestions and provided direction as necessary.
Promoted customer retention by greeting customers entering and exiting the store to facilitate an optimal shopping experience.
Consistently looked for ways to enhance the customers shopping experience probing customers to determine if they needed assistance and carried heavier items when necessary.
Stocked and merchandised products and placed them on the floor.
NOAAADMINISTRATIVE ASSISTANT12/2006 to 08/2011
Provided administrative support including day-to-day office operations to staff in the Grants and Acquisitions Department.
Performed daily office support activities and provided administrative support to the Director of EEO and Diversity.
Supported Fishery Biologists within the Assessment and Monitoring division to perform research, review data for inaccuracies, and enter correct data into the database.
Entered grants information into office database ensuring that records were complete, accurate, and accessible to staff when needed.
Prepared for routing conferences and daily meeting by arranging teleconferences, scheduling conference rooms, making photocopies and sorting through large volumes of information.
Answered incoming calls, provided assistance and/or directed callers to the appropriate department or individual.
Typed memos and other types of office correspondence for distribution to internal staff.
Assisted with the creation, revision and delivering of conference materials.
Developed lesson plans for office staff regarding "Affirmative Employment and Diversity".
Assisted with the compilation of a presentation promoting diversity.
Assisted staff in the development of training materials, to include compiling greater than 500 folders for the annual EEO and Diversity Training Program.
Researched topics including reasonable accommodation, and affirmative employment statistics to be included in training materials to NOAA employees nationwide.
Facilitated meetings, set up conferences, ordered supplies and performed other office management tasks.
Assisted with managing the logistics of routine conferences and meetings.
Developed training materials for annual EEO and Diversity workshops/training sessions.
Participated in staff meetings, gathering information on assignments.
Bachelor of Arts:Business AdministrationMay 2010University of Maryland Eastern Shore Largo Senior High School, Princess Anne, MDBusiness Administration
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Companies Worked For:
ROSENBERG AND ASSOCIATES, LLC
LEGAL CLERK/RECEPTIONIST ROSENBERG AND ASSOCIATES, LLC
University of Maryland Eastern Shore Largo Senior High School
Job Titles Held:
NOTICES SPECIALIST/LEGAL ASSISTANT
SALES ASSOCIATE Pier 1 Imports
Bachelor of Arts : Business Administration May 2010 Diploma May 2006
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