Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Conscientious professional offering over 14 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.

Skills
  • Direct patient care
  • Completing insurance forms
  • Infection control and aseptic procedures
  • Medical office administration
  • Simple dressings
  • Monitoring patient progress
  • Medical transcription
  • Electrocardiographic rhythm recognition
  • Emptying catheter bags
  • Traction equipment
  • Hospice care
  • Patient scheduling
  • Phlebotomy
  • CPR/First Aid Certified
  • Patient assessments
  • Medical billing and coding
  • Data entry
  • Patient bathing
  • PH testing
  • Wound care specialist
  • Knowledge of EKG rhythm interpretation
Work History
Night Auditor, 03/2015 to Current
Stanford Hotel GroupRancho Cordova, CA,
  • Assisted day staff by completing daily computer backups, virus checks and program updates.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Entered customer data using [Type] software and updated information whenever patrons changed rooms.
  • Oversaw night auditing duties, including verification of daily room occupancy and hotel revenue.
  • Handled all duties and tasks for night manager and concierge during busy periods to maintain front desk efficiency.
  • Collaborated with [Type] and [Type] team members to handle guest requirements from check-in through check-out.
  • Updated customer accounts with add-on room charges, including minibar use and room service bills.
  • Controlled cash and credit card payment transactions at front desk using [Skill] and [Skill], reducing errors [Number]%.
  • Followed company security and check-in policies and procedures and reported suspicious activity to [Job Title].
  • Walked through properties to maximize guest safety and clear areas of trash and debris.
  • Checked-in late-arrival guests, collected payments and verified reservation details to maintain customer satisfaction.
Night Auditor, 08/2014 to 03/2015
Stanford Hotel GroupAlbuquerque, NM,
  • Collaborated with [Type] and [Type] team members to handle guest requirements from check-in through check-out.
  • Updated customer accounts with add-on room charges, including minibar use and room service bills.
  • Handled all duties and tasks for night manager and concierge during busy periods to maintain front desk efficiency.
  • Entered customer data using [Type] software and updated information whenever patrons changed rooms.
  • Performed daily inventory for keys and linens and detailed all information in audit reports.
  • Oversaw night auditing duties, including verification of daily room occupancy and hotel revenue.
  • Assisted day staff by completing daily computer backups, virus checks and program updates.
  • Trained front office staff in fire, life and other emergency procedures.
  • Attended staff meetings on [Timeframe] basis and brought issues to attention of upper management.
  • Looked over pending check-ins and payment processes to complete closing procedures.
  • Took reservations over phone and through email, recording guest information in [Software] and verifying details.
  • Checked requests and room service for accuracy and any needed assistance.
  • Balanced hotel accounts and resolved discrepancies.
Certified Nursing Assistant, 04/2010 to 08/2012
Ruleville Nursing And Rehabilitation Center, LlcRuleville, MS,
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Cleaned and prepared rooms between patients, using aseptic technique to prevent infections and cross-contamination.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Cared for average of [Number] patients per [Timeframe] in [Type] facility, delivering high-quality, efficient support to meet all needs.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Medical Assistant, 08/2006 to 03/2010
Missouri State UniversitySpringfield, MO,
  • Increased customer satisfaction and repeat business through relentless pursuit of resolutions to problems arising from [Product or service], protecting company reputation and loyal client base.
  • Conducted office management and emergency preparedness orientation to provide special skills and test specific emergency plan components.
  • Complied with safety and hazardous material handling, storage regulatory requirements and internal procedures affecting business operations.
  • Maintained regular contact with clients and identified opportunities to deliver added value to client relationships.
  • Maintained detailed records of test results by entering data and patient information into computer.
  • Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Oriented and trained new staff on proper procedures and policies.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Followed all appropriate procedures to minimize patient's exposure to radiation.
Education
High School Diploma: , Expected in 06/1980
Northampton High School - Eastville, VA
GPA:
Associate of Science: Medical Assisting, Expected in 06/2006
Richmond School of Health And Technology - RSHT - Charlottesville, VA
GPA:

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Resume Overview

School Attended

  • Northampton High School
  • Richmond School of Health And Technology - RSHT

Job Titles Held:

  • Night Auditor
  • Night Auditor
  • Certified Nursing Assistant
  • Medical Assistant

Degrees

  • High School Diploma
  • Associate of Science

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