Conscientious professional offering over 14 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Skills
Direct patient care
Completing insurance forms
Infection control and aseptic procedures
Medical office administration
Simple dressings
Monitoring patient progress
Medical transcription
Electrocardiographic rhythm recognition
Emptying catheter bags
Traction equipment
Hospice care
Patient scheduling
Phlebotomy
CPR/First Aid Certified
Patient assessments
Medical billing and coding
Data entry
Patient bathing
PH testing
Wound care specialist
Knowledge of EKG rhythm interpretation
Work History
Night Auditor, 03/2015 to Current Stanford Hotel Group – Rancho Cordova, CA,
Assisted day staff by completing daily computer backups, virus checks and program updates.
Kept accounts in balance and ran daily reports to verify totals.
Entered customer data using [Type] software and updated information whenever patrons changed rooms.
Oversaw night auditing duties, including verification of daily room occupancy and hotel revenue.
Handled all duties and tasks for night manager and concierge during busy periods to maintain front desk efficiency.
Collaborated with [Type] and [Type] team members to handle guest requirements from check-in through check-out.
Updated customer accounts with add-on room charges, including minibar use and room service bills.
Controlled cash and credit card payment transactions at front desk using [Skill] and [Skill], reducing errors [Number]%.
Followed company security and check-in policies and procedures and reported suspicious activity to [Job Title].
Walked through properties to maximize guest safety and clear areas of trash and debris.
Checked-in late-arrival guests, collected payments and verified reservation details to maintain customer satisfaction.
Night Auditor, 08/2014 to 03/2015 Stanford Hotel Group – Albuquerque, NM,
Collaborated with [Type] and [Type] team members to handle guest requirements from check-in through check-out.
Updated customer accounts with add-on room charges, including minibar use and room service bills.
Handled all duties and tasks for night manager and concierge during busy periods to maintain front desk efficiency.
Entered customer data using [Type] software and updated information whenever patrons changed rooms.
Performed daily inventory for keys and linens and detailed all information in audit reports.
Oversaw night auditing duties, including verification of daily room occupancy and hotel revenue.
Assisted day staff by completing daily computer backups, virus checks and program updates.
Trained front office staff in fire, life and other emergency procedures.
Attended staff meetings on [Timeframe] basis and brought issues to attention of upper management.
Looked over pending check-ins and payment processes to complete closing procedures.
Took reservations over phone and through email, recording guest information in [Software] and verifying details.
Checked requests and room service for accuracy and any needed assistance.
Balanced hotel accounts and resolved discrepancies.
Certified Nursing Assistant, 04/2010 to 08/2012 Ruleville Nursing And Rehabilitation Center, Llc – Ruleville, MS,
Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
Helped patients effectively manage routine bathing, grooming and other hygiene needs.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Cleaned and prepared rooms between patients, using aseptic technique to prevent infections and cross-contamination.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
Obtained biological specimens for ordered tests and prepared for laboratory transport.
Cared for average of [Number] patients per [Timeframe] in [Type] facility, delivering high-quality, efficient support to meet all needs.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Medical Assistant, 08/2006 to 03/2010 Missouri State University – Springfield, MO,
Increased customer satisfaction and repeat business through relentless pursuit of resolutions to problems arising from [Product or service], protecting company reputation and loyal client base.
Conducted office management and emergency preparedness orientation to provide special skills and test specific emergency plan components.
Complied with safety and hazardous material handling, storage regulatory requirements and internal procedures affecting business operations.
Maintained regular contact with clients and identified opportunities to deliver added value to client relationships.
Maintained detailed records of test results by entering data and patient information into computer.
Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Oriented and trained new staff on proper procedures and policies.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
Obtained client medical history, including medication information, symptoms and allergies.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
Followed all appropriate procedures to minimize patient's exposure to radiation.
Education
High School Diploma: , Expected in 06/1980 Northampton High School - Eastville, VA GPA:
Associate of Science: Medical Assisting, Expected in 06/2006 Richmond School of Health And Technology - RSHT - Charlottesville, VA GPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
