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night auditor resume example with 13+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Highly-motivated employee with a desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Offering 10+ years’ expertise in financial administration and customer service, with a proven ability to manage multiple projects while meeting challenging deadlines.

Education
University Of Maryland Global Campus College Park, MD Expected in XXX2 Bachelor of Science : Healthcare Management - GPA :
  • Graduated magna cum laude
University Of Maryland Global Campus , Expected in XXX2 Organizational Management Certification : Business Administration And Management - GPA :
Prince George's Community College Upper Marlboro, MD Expected in XXX0 Associate of Science : Healthcare Education - GPA :
  • Graduated Citation in Honors
Everest College Arlington, VA Expected in 2011 Medical Assistant Certification : - GPA :
Skills
  • Attention to detail
  • Auditing
  • Customer service
  • Spanish-speaking abilities
  • Multitasking and Organization
  • Conflict & Dispute Resolution
  • Staff Training and Development
  • Resolving issues
  • Payment oversight
  • Supervision & Leadership
  • Conflict/issue documentation
Experience
Alaska Denali Travel - Night Auditor
Columbia Falls, MT, 11/2015 - 01/XXX1
  • Analyzed computerized financial information for discrepant check figures, postings, and documents from daily hotel business for accurate numbers for Accounting team.
  • Supported management to include sending prompt emails to keep communication and proper documentation in circulation up to sending the Manager On Duty Report for entire hotel notification.
  • Prepared, maintained, and distributed statistical, financial, accounting, and auditing of daily hotel performance.
  • Performed front desk operations to include Rooms Control, At Your Service, and worked alongside Loss Prevention, Housekeeping, and Engineering.
  • Handled complaints, settle disputes, and resolve grievances and conflicts, or otherwise negotiating with customers and other overnight departments to choose the best solution and solve problems.
  • Worked at additional hotels to include task force at WASCC, WASKB, WASWE.
  • Tracked income and expenses for business using MARSHA.
  • Directed and trained new staff on procedures, service standards and productivity strategies and provided assistance and mentoring.
  • Processed end-of-day paperwork using PMS and Ci/TY, verifying deposits and rectifying discrepancies.
Smile Brands - Charge Technician/ Collection Tech Specialist
Mountain View, CA, 02/2012 - 02/2015
  • Supervise a team of 10-20 tech specialist conduct donor health history screening complete of vital signs and donor verification processes to determine eligibility and complete the phlebotomy for the collection of whole blood units.
  • Perform blood drive functions to include recruiting donors, providing follow-up reports, setting up blood drive equipment, processing, labeling, and packing blood, aid donors in recovery, and address any issues upon denial.
  • Demonstrate excellence in customer service and public relations to promote a positive, professional image of the American Red Cross Biomedical Services.
  • Perform all duties and responsibilities to federal, state, and local regulations in addition to ARC policy with zero error in compliance to standard operating procedures, including current CPR & First Aid Certifications.
Activities and Honors
  • Everest Presidential Dean’s List (all terms)
  • Everest Treasurer of Medical Department
  • Marriott Peer Review Panelist
  • Phi Theta Kappa Honor Society
  • Upsilon Phi Delta Honor Society
  • Alpha Sigma Lambda Honor Society (Tau chapter)
  • BSA Scoutmaster

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Resume Overview

School Attended

  • University Of Maryland Global Campus
  • University Of Maryland Global Campus
  • Prince George's Community College
  • Everest College

Job Titles Held:

  • Night Auditor
  • Charge Technician/ Collection Tech Specialist

Degrees

  • Bachelor of Science
  • Organizational Management Certification
  • Associate of Science
  • Medical Assistant Certification

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