night auditor resume example with 6+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Financial services professional proficient in checking, savings and investment fund accounts and transactions. Assists customers in setting up new services, move funds and meet any banking need. Excellent verbal and written communication skills combined with open and upbeat nature.
Goal-focused Bank Teller experienced in fast-paced financial environments. Focused on maintaining high levels of accuracy and efficiency, as well as achieving branch goals.
Skills
Clerical duties
Reporting capabilities
Tracking expenses
Balancing accounts
Excellent communication skills
Cash dispenser operation
Exceptional customer service
Debt and credit management
Strong sense of banking ethics
Currency and coin counter
Safe and vault operation
Reliable
Energetic
Strong work ethic
Experience
07/2020 to CurrentNight AuditorAlaska Denali Travel | Columbia Falls, MT,
Handled night audit paperwork, verification of daily room occupancy and hotel revenue reviews.
Completed all nightly updates to hotel rates and individual room charges.
Assessed data and information to check entries, calculations and billing codes for accuracy.
Maintained cleanliness of bathrooms, lobby and front desk.
Coordinated with guest services and concierge team to meet guest needs.
Balanced accounts and conducted nightly audits to keep bookkeeping current.
Completed daily computer backups, checked for viruses and updated programs.
Compiled budget documents and monitored costs to maintain control systems.
Audited and balanced cash and credit transactions daily and reset register for next day's operations.
Monitored reservations to track incoming parties and special events.
Managed late check-ins and provided information on hotel amenities, including dining establishments, spa hours and room service.
Prepared weekly payroll for team of salaried and hourly employees.
Produced accurate line-item guest bills detailing individual charges and explained each to customers to maximize satisfaction.
Managed inventory of keys and linens each day and included all necessary information on audit reports.
Documented wake-up requests and set up automatic calls in system.
Performed balance procedures for hotel accounts and resolved discrepancies.
Attended all mandatory meetings for hotel staff and brought issues to attention of upper management.
Assisted guests in locating amenities such as casino, gift shop, restaurants, fitness center, pool and spa.
Maintained well-stocked and presentable complementary food and beverage station.
Assisted hotel guests with check in and out procedures courteously.
Maintained current understanding of state and federal accounting procedures to prevent any legal or compliance issues.
Applied mathematical skills to calculate totals, check figures and correct problems with physical and digital files.
04/2019 to 02/2021CashierMile One Automotive | Fort Washington, PA,
Scanned customer purchases, supporting transactions to streamline sales process.
Assisted with purchases, locating items and signing up for rewards programs.
Helped customers find specific products, answered questions and offered advice.
Processed returned items in accordance with store policy.
Processed customer payments quickly and returned exact change and receipts.
Assisted customers with account updates, new service additions and promotional offers.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Welcomed customers, offering assistance to help find necessary store items.
Inspected items for damage and obtained replacements for customers.
Monitored sales events to protect products, added new merchandise and rang up purchases.
Properly verified customer identification for alcohol or tobacco purchases.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Resolved issues with cash registers, card scanners and printers.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Promoted specific item options to drive sales and achieve add-on purchases.
Trained new team members in cash register operation, stock procedures and customer service.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
02/2015 to 02/2019Bank TellerWashington Federal | Cave Junction, OR,
Maintained optimal financial controls by securing funds and making accurate transactions.
Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
Verified amounts and integrity of every check or funds transfer.
Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
Met or exceeded sales goals by promoting bank products and services in every interaction.
Helped customers open and close accounts, apply for loans and make sound financial decisions.
Cashed customer checks, including verifying identification and checking account balances in accordance with bank policy.
Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
Received cash and checks for deposit, including verifying amounts and endorsements and examining cash to prohibit acceptance of counterfeit bills.
Entered transactions into computer and issued customer receipts.
Processed new accounts, including checking and savings accounts credit applications.
Demonstrated expertise in identifying and mitigating potential fraud and transaction risks.
Recommended bank products and services to current and prospective customers.
Prepared official checks for customer and internal bank needs.
Assisted customers in bank operations, including opening accounts, accessing safe deposit boxes and ATM operations.
Identified and reported suspicious behavior to security personnel as appropriate.
Explained bank services, financial products and applicable fees to customers.
Offered to take on additional shifts during holidays and other busy periods to alleviate staffing shortages.
Acquired and maintained knowledge of emerging technologies, including customer virtual interactions.
Opened new customer accounts, including checking, savings and lines of credit.
Identified and eliminated errors when balancing ATM transactions, teller cash dispensers and teller cash recyclers.
Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.
Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
Education and Training
Expected in 07/2014 to to Bachelor of Arts | LawHaramaya University , Haramaya , Oromia GPA:
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