Jessica Claire
- , , 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Professional Summary
Quick to learn, hardworking and passionate jobseeker with strong organizational skills eager to secure entry-level full time position in any environment. Ready to help team achieve company goals, as well as grow and take on opportunity within the company.
Skills
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Work History
Night Auditor, 01/2021 - 06/2021
Boyne Resorts – Gatlinburg, TN,
Boyne Resorts – Gatlinburg, TN,
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly and marking discrepancies.
- Responded to guest needs quickly and efficiently, noting changes in reservations or special needs for day crew.
- Handled tasks and responsibilities for front office employees during periods of understaffing.
- Handled all duties and tasks for night manager and concierge during busy periods to maintain front desk efficiency.
- Oversaw night auditing duties, including verification of daily room occupancy and hotel revenue.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Followed company security and check-in policies and procedures and reported suspicious activity to D.J. Scott and Non-Emergency line.
- Entered customer data into room system and updated information whenever patrons changed rooms.
- Verified deposits, rectified discrepancies and processed end-of-day paperwork using Opera with 100% accuracy.
Laundry/Housekeeping, 04/2020 - 01/2021
Benchmark Hospitality – Briarcliff Manor, NY,
Benchmark Hospitality – Briarcliff Manor, NY,
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies and requested guest supplies.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Sanitized all kitchen surfaces, wiped down cabinets and swept and mopped floors
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels and soap.
- Trained new employees on all departmental procedures and provided assistance in finding cleaning supplies.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Delivered and retrieved items on loan to guests such as ironing boards, cots and irons.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Used chemicals by following all safety protocols and procedures to avoid burns and injuries.
- Responded to requests from patrons for linens and toiletries.
Baker, 08/2019 - 03/2020
Mcdonald's – Butler, PA,
Mcdonald's – Butler, PA,
- Packaged and labeled baked goods with accurate descriptions and ingredients.
- Established merchandising, sales and profit objectives to drive business success.
- Complied with health and safety codes to protect staff and customers.
- Set heat and humidity temperatures for proof box.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls and coffee cakes.
- Filled out inventory and production sheets and informed head baker of stock levels.
- Resolved customer concerns with positive approach and constructive strategies.
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Cleaned and maintained kitchen equipment and oven.
- Iced and airbrushed cakes and other pastries for customized orders.
- Baked consistent quality items by accurately mixing, dividing, shaping and proofing.
- Replenished and rotated food items, following correct food cooling and storage procedures.
- Mixed icing and other toppings by reading recipes, scaling and measuring ingredients and operating mixer.
- Served 10-40 or more bakery customers daily with professional and effective customer service.
Crew Team Member, 08/2019 - 08/2019
Pizza Hut – City, STATE,
Pizza Hut – City, STATE,
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors and dishwashing.
- Operated register to process payments and collect cash payment for order totals.
- Cleared trays and removed trash from tables before sanitizing surfaces.
- Monitored food temperatures and cooking equipment settings to maintain safety and prevent food-borne illness.
- Recorded orders by answering customer questions and entering requests in system.
- Checked and restocked utensils and condiments in appropriate locations for guests.
- Assisted other team members to achieve goals.
- Took orders, prepared meals and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members to complete orders.
- Became familiar with products to answer questions and make suggestions.
- Prepared products following restaurant, health, and safety standards and procedures.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Supported great dining and meal experiences for guests.
- Worked front counter, drive-thru and other areas as needed.
- Worked well with teammates and accepted coaching from management team.
Education
GED: N/A, Expected in 05/2019
Skagit Valley College - Mount Vernon, WA
Skagit Valley College - Mount Vernon, WA
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School Attended
- Skagit Valley College
Job Titles Held:
- Night Auditor
- Laundry/Housekeeping
- Baker
- Crew Team Member
Degrees
- GED
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