Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Quick to learn, hardworking and passionate jobseeker with strong organizational skills eager to secure entry-level full time position in any environment. Ready to help team achieve company goals, as well as grow and take on opportunity within the company.

  • Report Generation
  • Closing Processes
  • Conflict Resolution
  • Supply Replenishment
  • Safety and Security Procedures
  • Front desk operations
  • Drawer Closing Protocols
  • Oral and written communications
  • Time management
  • Bookkeeping
  • Credit and cash payments
Work History
Night Auditor, 01/2021 - 06/2021
Boyne Resorts Gatlinburg, TN,
  • Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly and marking discrepancies.
  • Responded to guest needs quickly and efficiently, noting changes in reservations or special needs for day crew.
  • Handled tasks and responsibilities for front office employees during periods of understaffing.
  • Handled all duties and tasks for night manager and concierge during busy periods to maintain front desk efficiency.
  • Oversaw night auditing duties, including verification of daily room occupancy and hotel revenue.
  • Collaborated with team members to handle guest requirements from check-in through check-out.
  • Followed company security and check-in policies and procedures and reported suspicious activity to D.J. Scott and Non-Emergency line.
  • Entered customer data into room system and updated information whenever patrons changed rooms.
  • Verified deposits, rectified discrepancies and processed end-of-day paperwork using Opera with 100% accuracy.
Laundry/Housekeeping, 04/2020 - 01/2021
Benchmark Hospitality Briarcliff Manor, NY,
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies and requested guest supplies.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Sanitized all kitchen surfaces, wiped down cabinets and swept and mopped floors
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels and soap.
  • Trained new employees on all departmental procedures and provided assistance in finding cleaning supplies.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Delivered and retrieved items on loan to guests such as ironing boards, cots and irons.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Used chemicals by following all safety protocols and procedures to avoid burns and injuries.
  • Responded to requests from patrons for linens and toiletries.
Baker, 08/2019 - 03/2020
Mcdonald's Butler, PA,
  • Packaged and labeled baked goods with accurate descriptions and ingredients.
  • Established merchandising, sales and profit objectives to drive business success.
  • Complied with health and safety codes to protect staff and customers.
  • Set heat and humidity temperatures for proof box.
  • Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls and coffee cakes.
  • Filled out inventory and production sheets and informed head baker of stock levels.
  • Resolved customer concerns with positive approach and constructive strategies.
  • Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
  • Cleaned and maintained kitchen equipment and oven.
  • Iced and airbrushed cakes and other pastries for customized orders.
  • Baked consistent quality items by accurately mixing, dividing, shaping and proofing.
  • Replenished and rotated food items, following correct food cooling and storage procedures.
  • Mixed icing and other toppings by reading recipes, scaling and measuring ingredients and operating mixer.
  • Served 10-40 or more bakery customers daily with professional and effective customer service.
Crew Team Member, 08/2019 - 08/2019
Pizza Hut City, STATE,
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors and dishwashing.
  • Operated register to process payments and collect cash payment for order totals.
  • Cleared trays and removed trash from tables before sanitizing surfaces.
  • Monitored food temperatures and cooking equipment settings to maintain safety and prevent food-borne illness.
  • Recorded orders by answering customer questions and entering requests in system.
  • Checked and restocked utensils and condiments in appropriate locations for guests.
  • Assisted other team members to achieve goals.
  • Took orders, prepared meals and collected payments.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Collaborated with team members to complete orders.
  • Became familiar with products to answer questions and make suggestions.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Supported great dining and meal experiences for guests.
  • Worked front counter, drive-thru and other areas as needed.
  • Worked well with teammates and accepted coaching from management team.
GED: N/A, Expected in 05/2019
Skagit Valley College - Mount Vernon, WA

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School Attended

  • Skagit Valley College

Job Titles Held:

  • Night Auditor
  • Laundry/Housekeeping
  • Baker
  • Crew Team Member


  • GED

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