close
  • Dashboard
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Customer Service
      • Education
      • Sales
      • Manager
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Microsoft Word
      • Professional
      • Modern
      • Traditional
      • Creative
      • View All
    • Resume Services
    • Resume Formats
      • Resume Formats
      • Chronological
      • Functional
      • Combination
    • Resume Review
    • How to Write a Resume
      • How to Write a Resume
      • Summary
      • Experience
      • Education
      • Skills
        • Skills
        • Hard Skills
        • Soft Skills
    • Resume Objectives
  • CV
    • CV
    • CV Examples
    • CV Formats
    • CV Templates
    • How to Write a CV
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Customer Service
      • Marketing
      • Sales
      • Education
      • Accounting
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Questions
  • Resources
  • About
    • About
    • Reviews
  • Contact
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Night Auditor
Please provide a type of job or location to search!
SEARCH

Night Auditor Resume Example

Love this resume?Build Your Own Now
NIGHT AUDITOR
Professional Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Skills
  • Front desk operations
  • Registration Processing
  • Closing Processes
  • Report Generation
  • Payment oversight
  • Transportation information
  • Cash control
  • System updates
  • VIP Guest Relations
  • Team Oversight
  • Safety and Security Procedures
  • Rate Changes
  • Check-In and Check-Out Procedures
  • Team Leadership
  • Training and Development
  • Conflict Resolution
Work History
Night Auditor, 01/2021 to Current
Celebration Hotel Ltd – Saint Augustine , FL
  • Kept accounts in balance and ran daily reports to verify totals.
  • Oversaw night auditing duties, including verification of daily room occupancy and hotel revenue.
  • Performed nightly updates to room charges and rates.
  • Investigated auditing discrepancies by reconciling cash drop and credit card transactions.
  • Reported financial data and updated financial records in ledgers and journals.
  • Documented accounts and logs throughout shift to keep up with all requirements.
  • Input financial data and produced reports.
  • Completed late check-ins and directed guests to rooms and facilities.
  • Checked-in late-arrival guests, collected payments and verified reservation details to maintain customer satisfaction.
  • Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly and marking discrepancies.
  • Balanced hotel accounts and resolved discrepancies.
Front Desk Manager, 10/2019 to 12/2020
Firstservice Residential – Houston , TX
  • Provided guests with above-and-beyond service, including making outside venue reservations and setting up tours.
  • Resolved guest complaints by addressing issues with rooms promptly.
  • Oversaw all front desk operations with eye for hotel reputation, staff productivity and operational efficiency.
  • Handled tasks and responsibilities for front office employees during periods of understaffing.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Trained new staff on correct procedures, compliance requirements and performance strategies.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
  • Checked guests in out of hotel, made reservations and processed payments.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Ran reports detailing daily actions, including guest numbers, accounting expenses and income and room service usage.
  • Maintained transaction security by verifying payment cards against identification.
  • Provided hotel guests with information regarding property including casino, gift shop, restaurants and fitness center.
  • Prepared weekly employee work schedules for nine team members ensuring all shifts received adequate coverage.
  • Entered customer data using Micros-Opera software and updated information whenever patrons changed rooms.
  • Responded to telephone, email, and in-person inquiries regarding reservations, hotel information and guest concerns.
Assistant General Manager, 02/2017 to 08/2019
Exos – Chandler , AZ
  • Cultivated performance-based culture based on individual accountability, goal attainment and team achievement.
  • Built and strengthened area partnerships to reap benefits such as new revenue channels and enhanced public awareness.
  • Mentored and motivated team members to efficiently achieve challenging business goals.
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Enforced quality assurance protocols to deliver ideal customer experiences.
  • Motivated, trained and disciplined employees to maximize performance.
  • Oversaw computer database and physical filing systems.
  • Resolved problems promptly and effectively to elevate customer approval.
  • Handled cash accurately and prepared deposits.
Hotel General Manager, 02/2016 to 02/2017
Newport Hospitality Group – Somerset , NJ
  • Oversaw day-to-day operations of 63-room hotel with staff of 15 employees.
  • Participated in financial activities such as setting room rates, establishing budgets and allocating funds to departments.
  • Hired and trained new employees, demonstrating best methods for serving clients and guests.
  • Enforced quality assurance protocols to deliver ideal customer experiences.
  • Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions.
  • Directed successful turnaround of hotel by passing brand standard inspections.
Education
Bachelor of Science: Hospitality And TourismSouthern Oregon University - City, State
Bachelor of Arts: GeographyUniversity Of Iowa - City, State
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

88Good
Resume Strength
  • Completeness
  • Measurable results

Resume Overview

School Attended

  • Southern Oregon University
  • University Of Iowa

Job Titles Held:

  • Night Auditor
  • Front Desk Manager
  • Assistant General Manager
  • Hotel General Manager

Degrees

  • Bachelor of Science : Hospitality And Tourism
    Bachelor of Arts : Geography

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Front-Desk-Agent//-Relief-Night-Auditor-resume-sample

Front Desk Agent// Relief Night Auditor

Sage Hospitality Resources, Llp

Jackson , WY

Night-Auditor-resume-sample

Night Auditor

Vail Resorts

Bartlett , NH

Front-Desk-Manager/Night-Auditor-resume-sample

Front Desk Manager/Night Auditor

Marriott International

Marina Del Rey , CA

  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
  • Work Here
  • Contact Us
  • FAQs
  • Accessibility
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2022, Bold Limited. All rights reserved.