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nfi north resume example with 14+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Sympathetic Mental Health Tech offering extreme compassion and extensive experience working with mental health intervention. Adept at performing risk assessment, crisis intervention and psycho-education. Dedicated and energetic with excellent listening skills and establishing therapeutic relationships with patients while helping with daily living.

Skills
  • Friendly, positive attitude
  • Computer skills
  • Training & Development
  • Flexible
  • Keen Sense Of Attention To Detail.
Education and Training
Bangor Adult Education Bangor, ME, Expected in 05/1983 High School Diploma : - GPA :
Experience
Mount Auburn Hospital - NFI North
Waltham, MA, 09/2021 - Current
  • Maintained clean and well-organized environment for client happiness and safety.
  • Improved patient outlook and daily living through compassionate care.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Assisted with meal planning to meet nutritional plans.
  • Followed care plan and directions to administer medications.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Built strong and trusting rapport with clients and loved ones.
  • Bathed, fed and dressed patients based on individual abilities.
  • Interviewed new patients to complete admission forms and assess mental health status.
  • Restrained violent or suicidal patients using approved verbal or physical techniques.
  • Led individual and group therapy supporting prescribed procedures.
  • Instructed new employees on protocols to use when interacting with psychiatric patients.
  • Conducted intake interviews with new patients to complete forms, assess mental health condition or obtain treatment history.
  • Assisted psychiatrists in working with patients to rehabilitate for community reintegration.
  • Provided psychiatric or personal care to emotionally disturbed or cognitively impaired patients.
Our Lady Of The Lake Regional Medical Center - Mental Health Assistant
Walker, LA, 05/2015 - 09/2021
  • Collaborated closely with treatment team to appropriately coordinate client care services.
  • Observed and reported changes in client appearance, behavior or ability to work toward treatment plan goals.
  • Implemented positive behavior supports for individuals to maximize current living situation.
  • Utilized crisis intervention, behavior modification and mindfulness techniques to decrease client mental health symptoms.
  • Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
  • Collaborated with client and clinician to develop and support goals and clinical treatment plan.
  • Used thermometers or blood pressure gauges to take and record measures of patients' physical condition.
  • Monitored patients' well-being and reported changes or unusual behavior or physical illness to medical staff.
  • Accompanied patients to medical and counseling appointments.
  • Assisted psychiatrists in working with patients to rehabilitate for community reintegration.
  • Administered oral medications following physician's prescriptions and instructions.
  • Issued medications from clinic dispensary and kept records using specified procedures.
  • Conducted hypodermic injections following hospital procedures.
Maxeon Solar Technologies, Ltd. - Mental Health Technician
New York, NY, 12/2014 - 08/2017
  • Maintained clean and well-organized environment for client happiness and safety.
  • Improved patient outlook and daily living through compassionate care.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Assisted with meal planning to meet nutritional plans.
  • Followed care plan and directions to administer medications.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Laundered clothing and bedding to prevent infection.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Provided excellent service to patients through personable communication.
  • Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
  • Engaged clients in therapeutic groups to promote coping skills, education and life skills.
  • Modeled appropriate communication and problem-solving skills in crisis situations involving patients, family or staff.
  • Documented patient interactions in compliance with HIPAA requirements.
  • Used thermometers or blood pressure gauges to take and record measures of patients' physical condition.
  • Participated in treatment planning by helping to identify patients' problems, needs and strengths.
  • Collaborated with client and clinician to develop and support goals and clinical treatment plan.
  • Aided patients in performing activities of daily living.
  • Developed basic strategies to promote patient safety, wellness and independence.
Carpet Masters - Office Manager
City, STATE, 06/1994 - 12/2000
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
  • Developed and implemented strategies to enhance team performance, improve processes and boost results.
  • Inspected freezers and refrigerators prior to each shift to check temperature levels and verify proper functionality.
  • Managed office inventory and placed new supply orders.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Reviewed files and records to obtain information and respond to requests.
  • Managed, scheduled and coordinated office functions and activities for employees.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Delegated work to staff, setting priorities and goals.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Assigned work and monitored performance of project personnel.

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Resume Overview

School Attended

  • Bangor Adult Education

Job Titles Held:

  • NFI North
  • Mental Health Assistant
  • Mental Health Technician
  • Office Manager

Degrees

  • High School Diploma

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