Army veteran that transitioned into Federal civilian service. Started as a help desk technician, moved to network technician and was eventually promoted to network administrator. Well versed in security practices for networks and computer systems.
Uses expertise and judgment to determine appropriate equipment configuration design for users that involve systems such as Local Area Networks (LAN)/Wide Area Networks (WAN), data communication systems and mini/microcomputer systems. Installs, configures, monitors and maintains network components such as hubs, edge switches, core switches, firewalls, Intrusion Prevention System (IPS), routers and VoIP servers and telephones. Prepares and/or assists in the analysis and upgrade of the network infrastructure. Determine feasibility, technical evaluation, justification, implementation and administration of IT equipment, software and services. Provides expert technical advice, guidance, and recommendations to management and other technical specialists on critical networking issues.
Provides and/or assists with the network connectivity for multiple local area networks operating in a multi level security environment providing real world and exercise support. Performs and coordinates cabling changes with systems administrators in support of customer needs. Installs and terminates data cabling using shielded, unshielded and fiber optic cable in patch panels and raised floor boxes. Provides research and assists with the purchase of network supplies and equipment. Assists with the operation and maintenance of Communications Security (COMSEC) equipment for the connection to classified data networks.
Install, configure and test networked computer equipment in accordance with mission needs and customer requests. Analyzes and evaluates customer requests for information technology technical assistance and support. Ensures information systems and networked equipment operating in a mixed classification environment are in compliance with DOD and Army regulations and initiates appropriate action to resolve problems. Monitors and troubleshoots system performance and recovers data in the event of hardware/software failure. Troubleshoots faults and diagnoses problems between equipment, communication interfaces, system software and applications. Conducts file transfers in and out of network, effectively using Information Systems Security software, checking for the presence of malicious code and viruses. Recovers, re-images/re-installs operating systems on all computer equipment after each mission in accordance with established security procedures.
Installs, operates, and performs unit maintenance on multi-functional/multi-user information processing systems and peripheral equipment and auxiliary devices. Performs input/ output data control and bulk data storage operations. Transfers data between information processing equipment and systems. Troubleshoots automation equipment and systems to the degree required for isolation of malfunctions to specific hardware or software. Restores equipment to operation by replacement of line replaceable unit (LRU). Installs, operates, performs strapping, restrapping, PMCS and unit level maintenance on COMSEC devices. Assists in the design, preparation, editing, and testing of computer programs. Drafts associated technical documentation for program reference and maintenance purposes. Modifies existing application packages using application and operating system software and appropriate computer language commands and files.
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