Energetic, dedicated, and focused Administrative Assistant with 5+ years experience in high-level administrative support and management roles. Organized and professional, flexible and hardworking; someone who excels at prioritizing, completing multiple tasks simultaneously, and following through to achieve project goals. Committed to delivering high quality results with little supervision, I am seeking a position of increased responsibility and personal challenge.
- Honest and trustworthy
- Extremely detail oriented
- Quick learner and adaptable
- Committed to company success and personal excellence
- Open-minded, flexible, and personable
- Career minded
- Focused and efficient even in the face of challenge
Currently working toward my Associate of Arts degree with the intention of completing a Bachelor's in Fine Art.
Promoted to Invoicing and Warehouse Lead after 6 months of employment due to personally driven increase of average daily numbers within the invoicing and shipping department.
At the same time, developed and implemented company's first Invoicing and shipping manual outlining all proper business and financial procedures, and shipping/receiving policies for both domestic and international customer orders.
Increased office organization and productivity by developing more efficient filing and database systems for property management, leasing, accounting, and construction departments, office park security, tenant relations, insurance, and vendor contracts.
Broken Arrow, OK, 07/2010 - Current
- Serving as nanny for Myah (4yo) and Gavin (14mos); children of Khristopher and Karyn Scott
- Providing childcare and a fun, loving, and educational environment for Myah and Gavin
- Heavily responsible for meal preparation and household duties including laundry, clean-up, organization, etc
- Providing occasional date-night and overnight care when requested
- Organize trips to the park, local creek, libraries, museums, and surrounding areas and events for socializing, exercise, and learning activities
Springfield, VA, 05/2010 - 07/2010
- Managed the front office, including greeting visitors and responding to telephone, email, and in-person requests for information.
- Scheduling, via phone and website, reservations for busy white-water rafting company
- Charge and cancel reservations accurately; maintain financial books, daily reports, and cash drawer
- Schedule guides and office personnel appropriately; acquire emergency coverage when necessary
- Handled all media and public relations responsibilities
- Maintain product floor and inventory; ordering and presentation
Pleasanton, CA, 2010 - 04/2010
- Provide friendly and prompt customer service for coffee shop beverages
- Conduct inventory, order placement and receiving of supplies
City, STATE, 04/2008 - 11/2009
- Created and implemented training manual for all invoicing procedures, domestic and international, for online retailer of skateboard, motocross, and cycling equipment and merchandise
- Earned promotion to Lead within three months due to personally driven increase in department productivity.
- Responsible for pulling, packing, and invoicing of customer orders; domestic and international shipments
- Promptly and accurately process customer returns, exchanges and credits to proper account
- Worked closely with shipping vendors to expedite in-house shipping procedures and implementation of new and updated shipping programs
- Conduct physical inventory twice a year; responsible for maintaining inventory database
City, STATE, 07/2007 - 04/2008
- Managed all facets from design/construction to grand opening of organic cafe and juice bar
- Planned interior decor, the layout, and aided in construction to include design boards, selection of color scheme and theme, materials, furnishing and retail equipment, budget, etc
- Researched all product and marketing vendors; interviewed, negotiated, and established vendor list
- Responsible for product tasting/selection, creating the menu to include specials and seasonal drinks, order placements, receiving, and inventory; create and maintain all business files and order tracking
- Created, printed, and distributed marketing materials
- Established wholesale and retail markup price lists for product and sales
- Interviewed, hired, trained employees; maintained employee files.
- Developed opening and closing procedures, employee schedules, timesheets, cash handling, etc
City, STATE, 02/2004 - 09/2006
- Routine front office administrative and management responsibilities; heavy multi-line phone, daily email correspondence, filing, vendor management, mail sorting, etc
- Maintained and updated security system, keys/card access, and signage for this 22-building executive office park
- Created and maintained tenant contact database; scheduled and oversaw all tenant moving activity
- Established and managed the property management filing systems for Leasing, Accounting, and Construction departments, as well as tenant and office park vendor insurance information
- Prepared and entered estimates, work orders, invoicing/billing, purchase orders, etc
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School Attended
- Red Rocks Community College
- Sterling College
Job Titles Held:
- Nanny
- Office Manager
- Barista/Cashier
- Invoicing and Warehouse Lead
- Designer/Manager
- Administrative Assistant/Tenant Services
Degrees
- Associate of Arts
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