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multiple roles tin cup coffee resume example with 3+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Organized and dependable candidate successful at managing multiple priorities or roles with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced worker with over 3 years of experience in customer service industry. Excellent reputation for resolving problems and working together as a team.

Skills
  • Flexible Hours
  • Friendly and Helpful
  • Reliable and Responsible
  • Adaptable and Flexible
  • Bilingual (Spanish/English)
  • Excellent Written and Verbal Communication
  • Team Player
  • Microsoft Office
  • Detail-Oriented
  • Cooperative Attitude
Work History
Multiple Roles Tin Cup Coffee, 09/2021 to Current
Nidec MotorsSaint Charles, IL,
  • Cook
  • Worked together as a team to get orders out correctly and quickly
  • Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
  • Barista
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Cashier
  • Worked flexible schedule and extra shifts to meet business needs.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Learned duties for various positions and provided backup at key times.
Shift Leader, 01/2021 to 08/2021
Copper Mountain Community College DistrictJoshua Tree, CA,
  • Full time shift leader
  • As a shifter leader you work on the food line while in charge of all other employees.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
  • Performed shift change tasks each day to keep store neat and running smoothly.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Examined trays to check contents for required items and complete orders.
  • As a shift leader
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Enforced company policies and regulations with employees.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
  • Inventory count, correct times on food, and making sure the appropriate food needed to be pulled or restocked to not run out.
Multiple Roles, 07/2017 to 09/2019
Taco BellCity, STATE,
  • While first starting I was a cashier for a few Months
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Maintained cash drawer of $200 and made sure to complete my $100 safe drops to not have too much money in the drawer in case of robbery.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Learned how to work the food line
  • Monitored food preparation, production and plating for quality control.
  • Followed up on accidents, problems and guest complaints in food line area and within overall food and beverage department.
  • Learned how to be a shifter leader (was emergency shift lead)
  • Learned how to close the store and complete paper work at the end of the night.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Regulated pricing, inventory count and supply during shift hours.
Volunteer, to
Volunteer WorkCity, STATE,
  • August 2019 taught english classes for spanish speakers in the library for a month.
  • Assigned lessons and corrected homework.
  • Balanced instruction, demonstration and personal work time for optimal student learning.
  • Conducted skills assessments to uncover performance gaps.
  • February-March 2022 assistant coach for little kids basketball at the Buttonwillow Rec.
  • Led practice sessions with players practicing drills, honing techniques and scrimmaging to put practiced skills into play.
  • Acted as positive role model for team participants and in community.
  • Motivated athletes to become stronger, more agile and more effective through training habits and proper nutrition.
Education
No Degree: Psychology, Expected in to California State University - Bakersfield - Bakersfield, CA
GPA:
  • Have completed 4 years still have a little more to go to finish my Bachelors but currently not attending school. I do hope to enroll again in fall of 2022 but will not interfere with my work because I plan to complete online.
  • Once completing my bachelors degree I hope to keep working and might go to graduate school if I am able to.
High School Diploma: , Expected in 05/2017 to Shafter High School - Shafter, CA
GPA:

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Resume Overview

School Attended

  • California State University - Bakersfield
  • Shafter High School

Job Titles Held:

  • Multiple Roles Tin Cup Coffee
  • Shift Leader
  • Multiple Roles
  • Volunteer

Degrees

  • No Degree
  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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