multiple roles resume example with 16+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Highly qualified Community Relationship and Outreach Specialist, Independent Living and Empowerment Specialist, Difference Maker, Leader and Role-Model adept in public and government relations, teaching and training, case planning and management, program planning, data analysis and curriculum implementation skills looking for a company or organization that wants to make difference in their communities they serve.
  • Strong Interpersonal communication skills.
  • Excellent relationship building skills both professional and personal.
  • Strong public speaking and presentation skills.
  • Strong Teaching, tutoring and training skills.
  • Community Outreach expert.
  • Natural Leader
  • Strong Problem Solver
  • Empowering people to live the lives they want to live.
  • Committed to being a strong role model and community leader.
  • Public Relations Specialist
  • Certified Secondary Teacher.
  • Former Health and Life Insurance Agent.
  • Helped three different Centers for Independent Living grow their resources, information and referral base and overall outreach efforts including assisting with public and governmental policies towards people with disabilities in eliminating any barriers (be that physical or societal) that might hinder their ability to live the lives they want to live.
  • Have assisted over 80 consumers a day in solving their financial situations from bringing their past accounts current to identifying and correcting fraudulent transactions on their private label and co-branded credit card accounts.
  • Have assisted over 50 consumers a day with their health and life insurance options including the purchasing such options.
  • Have built over 100 community organizations, agencies and leader relationships and partnerships over a four year period.
  • Have created and implemented curriculum for high school aged students in the studies of English, Reading and History over a seven year period.
  • Former member of executive board with the Idaho State Independent Living Council
04/2016 to Current
Multiple Roles Assurant Anytown, GA,
  • Started as Retention Specialist bringing past due accounts current and assisting customers with their needs and answering their questions.
  • Promoted to Fraud Triage Associate in which I analyze credit card transactions for possible fraud and make the necessary corrections or data entry necessary to reduce such fraud.
04/2015 to 04/2016
Licensed Insurance Agent Gulf Coast Jewish Family And Community Services Orlando, FL,
  • Educated and offered various Health and Life options to consumers from Medicare C plans to company specific insurance and private exchange plans.
  • General data analysis and data entry.
02/2009 to 09/2014
Independent Living Specialist Associated Catholic Charities Dundalk, MD,
  • Empowered people to create and live the lives they want to live through advocacy, independent living training, consumer file creation and management and information and referral of community/regional resources.
  • Extensive community partnership building, outreach and networking to solve problems, bring better access for consumers and bring and end to negative stigma and stereotypes of people with disabilities.
07/2005 to 04/2006
Housing Specialist Independence First City, STATE,
  • Created more opportunities for people with disabilities to gain and retain affordable and accessible housing through building governmental, regional and community organizations.
  • Extensive advocacy regarding housing options within the four counties surrounding and including Milwaukee.
07/2001 to 06/2005
Accessibility Agent/Independent Living Specialist Midstate Independent Living Consultant City, STATE,
  • Worked with government, regional and local agencies and organizations to give analysis and recommendations regarding their being up to date with the Americans with Disabilities Act regulations.
  • Empowered people with disabilities to live the lives they want through information and referral, advocacy, peer to peer conversations, consumer file management and independent living training.
Expected in 1991
Bachelor of Science: Secondary Education
Texas A&M-Corpus Christi - Corpus Christi, TX

Certified as a secondary education teacher certified in seven subjects:

  • English
  • Reading
  • Speech-Communications
  • History
  • Government
  • Geography
  • English Language Arts

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Resume Overview

School Attended

  • Texas A&M-Corpus Christi

Job Titles Held:

  • Multiple Roles
  • Licensed Insurance Agent
  • Independent Living Specialist
  • Housing Specialist
  • Accessibility Agent/Independent Living Specialist


  • Bachelor of Science

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