Highly qualified Community Relationship andOutreach Specialist, Independent Living and Empowerment Specialist, Difference Maker, Leader and Role-Model adept in public and government relations, teaching and training, case planning and management, program planning, data analysis and curriculum implementation skills looking for a company or organization that wants to make difference in their communities they serve.
Strong Interpersonal communication skills.
Excellent relationship building skills both professional and personal.
Strong public speaking and presentation skills.
Strong Teaching, tutoring and training skills.
Community Outreach expert.
Strong Problem Solver
Empowering people to live the lives they want to live.
Committed to being a strong role model and community leader.
Public Relations Specialist
Certified Secondary Teacher.
Former Health and Life Insurance Agent.
Helped three different Centers for Independent Living grow their resources, information and referral base and overall outreach efforts including assisting with public and governmental policies towards people with disabilities in eliminating any barriers (be that physical or societal) that might hinder their ability to live the lives they want to live.
Have assisted over 80 consumers a day in solving their financial situations from bringing their past accounts current to identifying and correcting fraudulent transactions on their private label and co-branded credit card accounts.
Have assisted over 50 consumers a day with their health and life insurance options including the purchasing such options.
Have built over 100 community organizations, agencies and leader relationships and partnerships over a four year period.
Have created and implemented curriculum for high school aged students in the studies of English, Reading and History over a seven year period.
Former member of executive board with the Idaho State Independent Living Council
May 2016 to Current
Alliance Data SystemsCoeur d' Alene, IDMultiple Roles
Started as Retention Specialist bringing past due accounts current and assisting customers with their needs and answering their questions.
Promoted to Fraud Triage Associate in which I analyze credit card transactions for possible fraud and make the necessary corrections or data entry necessary to reduce such fraud.
May 2015 to May 2016
West Corporation/AloricaSpokane Valley, WALicensed Insurance Agent
Educated and offered various Health and Life options to consumers from Medicare C plans to company specific insurance and private exchange plans.
General data analysis and data entry.
March 2009 to October 2014
Disability Action Center NWCoeur d' Alene, IDIndependent Living Specialist
Empowered people to create and live the lives they want to live through advocacy, independent living training, consumer file creation and management and information and referral of community/regional resources.
Extensive community partnership building, outreach and networking to solve problems, bring better access for consumers and bring and end to negative stigma and stereotypes of people with disabilities.
August 2005 to May 2006
Independence FirstMilwaukee, WIHousing Specialist
Created more opportunities for people with disabilities to gain and retain affordable and accessible housing through building governmental, regional and community organizations.
Extensive advocacy regarding housing options within the four counties surrounding and including Milwaukee.
August 2001 to July 2005
Midstate Independent Living ConsultantStevens Point, WIAccessibility Agent/Independent Living Specialist
Worked with government, regional and local agencies and organizations to give analysis and recommendations regarding their being up to date with the Americans with Disabilities Act regulations.
Empowered people with disabilities to live the lives they want through information and referral, advocacy, peer to peer conversations, consumer file management and independent living training.
Texas A&M-Corpus Christi Corpus Christi, TX, USASecondary Education Bachelor of Science
Certified as a secondary education teacher certified in seven subjects: