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msr resume example with 16+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

10 years of Credit Union experience. Teller and MSR experience in fast-paced financial environment. Focused on maintaining high levels of accuracy and efficiency, as well as achieving branch goals.   Understands true customer satisfaction and customer service with a smile!

Highlights
  • Exceptional customer service
  • Practiced knowledge of bank policies and procedures
  • Flexible schedule
  • strong work ethic
  • energetic
Experience
01/2014 to Current MSR Lake Michigan Credit Union | Ravenna, MI, Full time MSR with teller and MSR office experience. Adheres to policies of the Credit Union and to regulations according to the BSA.  Provide members and prospective members full range of product and services, including depository accounts, lending products, and debit/credit cards.  Experience with domestic and international wires and Western Union transfers.  Able to trouble shoot members needs either in house or through call center help line.  Knowledge of balancing cash drawers, as well as assisting with vault duties as needed.  Greet all members as they walk in the door and thank them for their business.  Maintain confidentiality of bank records and client information.  
10/2003 to 12/2012 CUSTOMER SERVICE REPRESENTATIVE Unitedhealth Group | Irving, TX,

Greeted members with a smile and by name. Opened  new accounts, IRA'S and CD'S. Completed member transactions with accuracy and efficiency. Balanced cash boxes with the branch totals at the close of business.  Assisted where needed throughout the day.

Education
Expected in to to Associate of Applied Science | RADIOLOGIC TECHNOLOGY WILLIAMSPORT AREA COMMUNITY COLLEGE, , GPA:

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Resume Overview

School Attended

  • WILLIAMSPORT AREA COMMUNITY COLLEGE

Job Titles Held:

  • MSR
  • CUSTOMER SERVICE REPRESENTATIVE

Degrees

  • Associate of Applied Science

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