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Ministry Volunteer Resume Example

Resume Score: 80%

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MINISTRY VOLUNTEER
Summary

First of all, I am a Christian, a wife and a mother of 3. I have been a member of Cross Point Community Church for 15 years and have served as Ministry Leader for Children's ministry, First Impressions Ministry and Women's Ministry (co-leader) during those years. I am a very active member of Cross Point. I attend and serve on Sunday mornings. I have attended and helped lead a Community Group since CPCC started Community Groups. I have been involved in event planning for Cross Point, as well as, volunteered and worked as a team player during the event. When tasked with a job, I do my research and effectively problem solve when needed. I work well in a team setting, as well as, being able to complete tasks on my own. I treat others with respect and am always willing to serve others when the need arises. I maintain a positive attitude and treat others with dignity, respect and compassion. I ensure that all things confidential stay confidential. I am proficient with Microsoft Word, Excel, Power Point, Planning Center and Social Media Networks. I am continuously learning and staying up-to-date on all of these platforms. I love serving at Cross Point and all that comes with it.

Skills
  • Office management
  • Database Management
  • Social Media Manager
  • Microsoft Office
  • File and data retrieval systems
  • Accounts payable and receivable
  • Data entry
  • Invoice generation
  • Problem resolution
  • Communications
  • Inventory management
  • Customer service
  • Administrative support
  • Process improvement
  • Planning and coordination
  • Project organization
Experience
Ministry Volunteer10/2005 to CurrentCross Point Community ChurchKnightdale, NC

I have been in ministry at Cross Point since the inception. I was the Children's Ministry coordinator for 6 years, coordinating schedules for teachers and volunteers and recruiting. Used check-in system to keep track of children in the classrooms.

I am currently the ministry leader for Cross Point's First Impressions team. I have been the ministry leader for 8 years. I coordinate schedules for our team and recruit volunteers. I am also, the co-ministry leader for the Women's' Ministry Team. I have been co-leader for 3 years. I help plan events, collect monies and coordinate with others to make our events successful.

I also do the following for Cross Point:

PCOL Database Manager:

  • I have maintained and updated the PCOL database for 10 years.
  • I work closely with the leaders of Cross Point to improve on our processes and how we use and leverage PCOL to our advantage.
  • I design, build and process requested reports to Cross Point Staff.
  • I ensure the database is free of duplicate profiles
  • I ensure attendance is being recorded properly when check-in is not used.
  • I update people information in PCOL
  • I maintain and design workflow, forms, groups and processes
  • I am continuously learning more about PCOL and how it can be used more effectively and relay this information to the appropriate staff.
  • I contact PCOL support when a question arises.
  • I work well with CPCC staff.

Social Media

  • I have been creating original content, posting and managing on Cross Point's Social Media (FB & Instagram) for 2 years.
  • I respond to followers when appropriate.
  • I am constantly looking for ways to keep up with the latest social media trends.
  • I coordinate with CPCC staff to maintain brand consistency
  • I suggest ways to effectively implement information and events.
  • I oversee current social media accounts' designs. (coordinating with CPCC Staff).
Office Administrator09/2019 to 04/2020Morgan MorrowKnightdale, NC
  • Coordinated schedules for clients and their customers, administrative functions, quality assurance and process improvements to bolster operational output.
  • Processed financial documents, including contracts, expense reports and invoices.
  • Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
  • Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
  • Maintained company accounting records by entering accounts payable, accounts receivable, invoices and expense reimbursements.
  • Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
  • Communicated with customers regarding invoices and report processes to maintain satisfaction.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
  • Implemented full-scale training program to provided education on department tasks and processes.
Customer Service Rep/Executive Assistant/Office Manager09/2001 to 04/2016GPS Mobile SolutionsRaleigh, IN

Provided Administrative Support to company President and employees. Customer Service Rep for all (200+) customers. Submitted trouble tickets to vendor, as well as, helped customers troubleshoot issues. Created excel documents for customers based on their need. Invoiced customers monthly and received payments each month from customers, as well as, ran auto pay receipts. Maintained customer databases with new reports, new users and new updates. Handled all incoming mail. Problem solved with team members when tasked with a customers problem. Installed equipment in customer vehicles when necessary. Became familiar with vehicle mechanics. Maintained email contact with all customers.

Multiple Positions08/1992 to 09/1997First Union Mortgage CorporationRaleigh, NC

Team Leader: Oversaw Payment Processing/Payments/Cancelled Documents Department. Worked with team members to streamline processes. Handled employee schedules (work hours, vacation). Provided employee reviews. Helped with processes when necessary. Coordinated work with outsource company.

Lead Specialist: Oversaw Cancelled Documents Department employees and operations. Worked with team members to streamline processes. Handled employee schedules (work hours, vacation). Provided employee reviews. Helped with processes when necessary. Coordinated work with outsource company.

Cancelled Documents Specialist II: Processed paid loan documents to Fannie Mae and Freddie Mac. Prepared and notarized documents for signatures. Submitted documents to the Register of Deeds around the country. Updated instructions manual with each Register of Deeds Requirements.

Cancelled Documents Specialist I: Processed paid loan documents. Prepared and notarized documents for signatures. Submitted documents to Register of Deeds around the country. Updated instructions manual with each Register of Deeds Requirements.

Education and Training
Bachelor of Science: Middle School Education05/1991University of North Carolina At WilmingtonWilmington, NC
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Cross Point Community Church
  • Morgan Morrow
  • GPS Mobile Solutions
  • First Union Mortgage Corporation

School Attended

  • University of North Carolina At Wilmington

Job Titles Held:

  • Ministry Volunteer
  • Office Administrator
  • Customer Service Rep/Executive Assistant/Office Manager
  • Multiple Positions

Degrees

  • Bachelor of Science : Middle School Education 05/1991

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