First of all, I am a Christian, a wife and a mother of 3. I have been a member of Cross Point Community Church for 15 years and have served as Ministry Leader for Children's ministry, First Impressions Ministry and Women's Ministry (co-leader) during those years. I am a very active member of Cross Point. I attend and serve on Sunday mornings. I have attended and helped lead a Community Group since CPCC started Community Groups. I have been involved in event planning for Cross Point, as well as, volunteered and worked as a team player during the event. When tasked with a job, I do my research and effectively problem solve when needed. I work well in a team setting, as well as, being able to complete tasks on my own. I treat others with respect and am always willing to serve others when the need arises. I maintain a positive attitude and treat others with dignity, respect and compassion. I ensure that all things confidential stay confidential. I am proficient with Microsoft Word, Excel, Power Point, Planning Center and Social Media Networks. I am continuously learning and staying up-to-date on all of these platforms. I love serving at Cross Point and all that comes with it.
I have been in ministry at Cross Point since the inception. I was the Children's Ministry coordinator for 6 years, coordinating schedules for teachers and volunteers and recruiting. Used check-in system to keep track of children in the classrooms.
I am currently the ministry leader for Cross Point's First Impressions team. I have been the ministry leader for 8 years. I coordinate schedules for our team and recruit volunteers. I am also, the co-ministry leader for the Women's' Ministry Team. I have been co-leader for 3 years. I help plan events, collect monies and coordinate with others to make our events successful.
I also do the following for Cross Point:
PCOL Database Manager:
Provided Administrative Support to company President and employees. Customer Service Rep for all (200+) customers. Submitted trouble tickets to vendor, as well as, helped customers troubleshoot issues. Created excel documents for customers based on their need. Invoiced customers monthly and received payments each month from customers, as well as, ran auto pay receipts. Maintained customer databases with new reports, new users and new updates. Handled all incoming mail. Problem solved with team members when tasked with a customers problem. Installed equipment in customer vehicles when necessary. Became familiar with vehicle mechanics. Maintained email contact with all customers.
Team Leader: Oversaw Payment Processing/Payments/Cancelled Documents Department. Worked with team members to streamline processes. Handled employee schedules (work hours, vacation). Provided employee reviews. Helped with processes when necessary. Coordinated work with outsource company.
Lead Specialist: Oversaw Cancelled Documents Department employees and operations. Worked with team members to streamline processes. Handled employee schedules (work hours, vacation). Provided employee reviews. Helped with processes when necessary. Coordinated work with outsource company.
Cancelled Documents Specialist II: Processed paid loan documents to Fannie Mae and Freddie Mac. Prepared and notarized documents for signatures. Submitted documents to the Register of Deeds around the country. Updated instructions manual with each Register of Deeds Requirements.
Cancelled Documents Specialist I: Processed paid loan documents. Prepared and notarized documents for signatures. Submitted documents to Register of Deeds around the country. Updated instructions manual with each Register of Deeds Requirements.
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