Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Focused team player experienced in training customers and answering questions in easily-understood terms. Highly knowledgeable in digital and pneumatic control systems. Pursuing new [Type] position with company and offering over [Number] years of related experience. Skillful [Job Title] effective at overseeing repairs, calibrations and inspections. Offering skills in organization, team collaboration and communication. Pursuing repair-oriented role with established company. Friendly student available for weekend, evening and holiday shifts. Considered hardworking, punctual and driven.

Scope Services was a travel job so they allowed me to take the truck to take home on weekends

  • Valve pretesting
  • Calibration and diagnostic techniques
  • Customer training
  • Safety management
  • Quality assurance
  • Appliance Repair
  • Blueprint Interpretation
  • Equipment Calibration
  • Air Compressor Installation
  • Customer Service
  • Heavy Lifting
  • Defective Parts Disassembly
  • HVAC and Refrigeration Systems
  • Troubleshooting and Diagnostics
  • Emergency Repairs
  • Leak Checks
  • Device Testing
  • Preventative Maintenance
  • City and non-city driving
  • Customer rapport
  • GPS and route planning
  • Commercial driving
  • Order picking and processing
  • Route logs
  • Transportation
  • Safety standards and protocols
  • Vehicle inspections
  • Equipment operation
  • Materials transport
  • Shipping and packaging
  • Safety and compliance
  • Microsoft Office
  • Teamwork
  • Decision Making
Work History
11/2019 to 03/2021
Meter Installer Hubbell Inc. London, OH,
  • Installed, inspected and tested electric meters, relays and power sources to detect causes of malfunctions and inaccuracies using hand tools and testing equipment.
  • Remained highly educated and effective by completing continuous training on pneumatic and digital control systems.
  • Served customers in a friendly, efficient manner following outlined steps of service.
  • Completed minor preventative maintenance and mechanical repairs on equipment.
  • Handled day-to-day running of [project or department or task], ensuring high levels of productivity and progression.
  • Monitored all company inventory to ensure stock levels and databases were updated.
  • Prepared a variety of different written communications, reports and documents to ensure smooth operations.
10/2018 to 07/2019
Forklift Operator, Lumper Ben E Keith Co Usa ● Denton County, TX,
  • Coordinated team member movements based on current needs, avoiding safety concerns or delays.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Updated daily logs with production data such as weights, destinations and delivery times to keep management current on team activities.
  • Unloaded materials and goods at designated locations for best project availability.
  • Changed out forklift batteries and connected batteries to battery charger.
  • Coordinated with other lift truck drivers and production personnel to process orders efficiently.
  • Maneuvered forklift safely in congested and confined areas using [Skill] and [Technique].
  • Troubleshot and diagnosed mechanical issues, completed basic repairs and conducted preventive maintenance actions to keep equipment functional.
  • Operated all loaders, [Type] and [Type] equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Received cargo by lifting and moving it using hand trucks and pallet jacks.
  • Manually counted Number of picked and packaged orders for any loss.
  • Monitored production schedule to keep proper amount of inventory on hand.
  • Verified functionality of forklifts through performance of preventative maintenance and effective troubleshooting of malfunctions.
  • Packed items into appropriate containers for shipment.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Communicated with floor managers to determine merchandise placement.
  • Inspected equipment for defects and performed repairs or maintenance tasks.
  • Used equipment such as [Type] and [Type] to process excess materials and support recycling efforts.
  • Maneuvered swivel-hooks, hoists and elevating platforms to move materials.
06/2016 to 03/2018
Merchandiser Mcdonald's Kirkwood, MO,
  • Ran markdown reports, managed store replenishment and analyzed buying reports.
  • Planned and coordinated product availability for advertising and promotion purposes.
  • Advanced sales cycle plans by maximizing placement of promotions, point of sale materials and product visibility.
  • Verified products appeared at correct locations in proper quantities.
  • Organized on-site trainings to educate management and sales staff on benefits and care of product lines.
  • Worked with managers and advertising directors to optimize promotions.
  • Developed partnerships with internal groups such as packaging, visual and e-commerce.
  • Set and recommended mark-up rates, mark-down rates and selling prices for merchandise.
  • Drove client retention, managing engaging merchandise presentation to motivate impulse purchases.
  • Anticipated consumer buying patterns to create purchase and inventory plan.
  • Monitored and analyzed sales records and consumer purchasing trends.
  • Established strong vendor relationships to maintain and support business.
  • Conferred with store managers to obtain information about customer needs and preferences.
10/2009 to 07/2016
Manager Shift Lead Walgreens City, STATE,
  • Helped foster culture of customer centricity by aligning with product, marketing, operations, finance and executive teams to drive initiatives centered on customer success
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.
  • Charged with staffing, performance management and reviews, coaching, mentoring, salary development and budget allocations.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Set overall vision and provided team leadership.
  • Provided supportive link between external customers and internal operations.
  • Streamlined operations of multiple lines of business within organization.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Utilized interpersonal communication skills to enhance customer experience and add value to each interaction.
  • Regularly checked building to confirm maintenance and cleaning met code and regulations.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Trained back-up associates and led crew members in managing operations of storefront.
  • Built, managed and coached insourced and outsourced teams.
  • Successfully managed high volumes of client-facing interactions and established strong rapport with physicians, medical and laboratory staff and patients.
  • Completed after shift review reports to remind supervisors of completed work.
  • Measured effectiveness of customer success by defining operational metrics, tracking systems and reporting to executive team.
  • Measured team performance and reported metrics to leadership team members.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
Expected in 02/2006
Hvac Refrig: Hvac
Porter And Chester Institute - Chicopee - Chicopee, MA
Expected in 06/1999
High School Diploma:
Monson High School - Monson, MA,
  • Epa niversal

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Resume Overview

School Attended

  • Porter And Chester Institute - Chicopee
  • Monson High School

Job Titles Held:

  • Meter Installer
  • Forklift Operator, Lumper
  • Merchandiser
  • Manager Shift Lead


  • Hvac Refrig
  • High School Diploma

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