Focused team player experienced in training customers and answering questions in easily-understood terms. Highly knowledgeable in digital and pneumatic control systems. Pursuing new [Type] position with company and offering over [Number] years of related experience. Skillful [Job Title] effective at overseeing repairs, calibrations and inspections. Offering skills in organization, team collaboration and communication. Pursuing repair-oriented role with established company. Friendly student available for weekend, evening and holiday shifts. Considered hardworking, punctual and driven.
Scope Services was a travel job so they allowed me to take the truck to take home on weekends
Skills
Valve pretesting
Calibration and diagnostic techniques
Customer training
Safety management
Quality assurance
Appliance Repair
Blueprint Interpretation
Equipment Calibration
Air Compressor Installation
Customer Service
Heavy Lifting
Defective Parts Disassembly
HVAC and Refrigeration Systems
Troubleshooting and Diagnostics
Emergency Repairs
Leak Checks
Device Testing
Preventative Maintenance
City and non-city driving
Customer rapport
GPS and route planning
Commercial driving
Order picking and processing
Route logs
Transportation
Safety standards and protocols
Vehicle inspections
Equipment operation
Materials transport
Shipping and packaging
Safety and compliance
Microsoft Office
Teamwork
Decision Making
Work History
11/2019 to 03/2021
Meter InstallerHubbell Inc. – London, OH,
Installed, inspected and tested electric meters, relays and power sources to detect causes of malfunctions and inaccuracies using hand tools and testing equipment.
Remained highly educated and effective by completing continuous training on pneumatic and digital control systems.
Served customers in a friendly, efficient manner following outlined steps of service.
Completed minor preventative maintenance and mechanical repairs on equipment.
Handled day-to-day running of [project or department or task], ensuring high levels of productivity and progression.
Monitored all company inventory to ensure stock levels and databases were updated.
Prepared a variety of different written communications, reports and documents to ensure smooth operations.
10/2018 to 07/2019
Forklift Operator, LumperBen E Keith Co – Usa ● Denton County, TX,
Coordinated team member movements based on current needs, avoiding safety concerns or delays.
Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Updated daily logs with production data such as weights, destinations and delivery times to keep management current on team activities.
Unloaded materials and goods at designated locations for best project availability.
Changed out forklift batteries and connected batteries to battery charger.
Coordinated with other lift truck drivers and production personnel to process orders efficiently.
Maneuvered forklift safely in congested and confined areas using [Skill] and [Technique].
Troubleshot and diagnosed mechanical issues, completed basic repairs and conducted preventive maintenance actions to keep equipment functional.
Operated all loaders, [Type] and [Type] equipment safely and efficiently to prevent damage to items and avoid injuries.
Received cargo by lifting and moving it using hand trucks and pallet jacks.
Manually counted Number of picked and packaged orders for any loss.
Monitored production schedule to keep proper amount of inventory on hand.
Verified functionality of forklifts through performance of preventative maintenance and effective troubleshooting of malfunctions.
Packed items into appropriate containers for shipment.
Unloaded and stacked materials by raising and lowering lifting devices.
Communicated with floor managers to determine merchandise placement.
Inspected equipment for defects and performed repairs or maintenance tasks.
Used equipment such as [Type] and [Type] to process excess materials and support recycling efforts.
Maneuvered swivel-hooks, hoists and elevating platforms to move materials.
06/2016 to 03/2018
MerchandiserMcdonald's – Kirkwood, MO,
Ran markdown reports, managed store replenishment and analyzed buying reports.
Planned and coordinated product availability for advertising and promotion purposes.
Advanced sales cycle plans by maximizing placement of promotions, point of sale materials and product visibility.
Verified products appeared at correct locations in proper quantities.
Organized on-site trainings to educate management and sales staff on benefits and care of product lines.
Worked with managers and advertising directors to optimize promotions.
Developed partnerships with internal groups such as packaging, visual and e-commerce.
Set and recommended mark-up rates, mark-down rates and selling prices for merchandise.
Anticipated consumer buying patterns to create purchase and inventory plan.
Monitored and analyzed sales records and consumer purchasing trends.
Established strong vendor relationships to maintain and support business.
Conferred with store managers to obtain information about customer needs and preferences.
10/2009 to 07/2016
Manager Shift LeadWalgreens – City, STATE,
Helped foster culture of customer centricity by aligning with product, marketing, operations, finance and executive teams to drive initiatives centered on customer success
Evaluated employee performance and coached and trained to improve weak areas.
Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.
Charged with staffing, performance management and reviews, coaching, mentoring, salary development and budget allocations.
Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
Set overall vision and provided team leadership.
Provided supportive link between external customers and internal operations.
Streamlined operations of multiple lines of business within organization.
Exercised composure under pressure and in escalated customer service scenarios.
Utilized interpersonal communication skills to enhance customer experience and add value to each interaction.
Regularly checked building to confirm maintenance and cleaning met code and regulations.
Coached crew members to optimize performance and motivate toward more efficient work.
Trained back-up associates and led crew members in managing operations of storefront.
Built, managed and coached insourced and outsourced teams.
Successfully managed high volumes of client-facing interactions and established strong rapport with physicians, medical and laboratory staff and patients.
Completed after shift review reports to remind supervisors of completed work.
Measured effectiveness of customer success by defining operational metrics, tracking systems and reporting to executive team.
Measured team performance and reported metrics to leadership team members.
Worked closely with team members to schedule breaks and shifts to meet state regulations.
Supervised employees and oversaw quality compliance with company standards for food and services.
Education
Expected in 02/2006
Hvac Refrig: Hvac Porter And Chester Institute - Chicopee - Chicopee, MA GPA:
Expected in 06/1999
High School Diploma: Monson High School - Monson, MA, GPA:
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