Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Safety and Security
  • Communication skills
  • Surveillance
  • Conflict resolution techniques
  • Building security
  • Medical Emergency Response
  • Good eyesight
  • Awareness to reactions
  • Weapons training
  • Security Guard License
  • Stationary surveillance
  • Dispatch
  • Self-defense tactics
  • Property patrol
  • Good judgement
  • Policy reinforcement
Work History
Meter Installer, 10/2017 - Current
Hubbell Inc. Pennsauken, NJ,
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Reviewed and disassembled control valves prior to completing skilled repairs.
  • Conducted testing and diagnostics work on control valves and other equipment at customer locations.
  • Maintained professional working environment and enhanced productivity by keeping all areas neat and organized.
  • Identified problems with valves and used appropriate troubleshooting techniques to locate and resolve concerns.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Records meter reading and installation data on meter cards, work orders, or field service orders.
  • Test meter for current flow and recording of current consumption
  • Installs, removes, and reconnects electric power meters used to record current consumption of residential, commercial, and industrial customers.
Correctional Officer, 06/2014 - 10/2016
Cook County Sheriff Chicago, IL,
  • Searched building and grounds, living quarters and work areas for contraband
  • Established positive working relationships and maintained boundaries with resident offenders
  • Built solid relationships with staff and residents to keep institution safe and secure
  • Tracked inmates through head counts, visitor logs and scheduled activities
  • Observed behavior of residents individually and in groups
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers
  • Conducted routine and emergency head counts
  • Escorted inmates to and from cells, court, hospitals and medical appointments
  • Inspected work sites and crew trucks for contraband, cleanliness and safety
  • Maintained custody and control of 250 inmates housed in maximum security unit
Front Desk Receptionist, 03/2011 - 06/2014
Milan Laser Hair Removal Knoxville, TN,
  • Updated customer accounts with add-on room charges, including minibar use and room service bills
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
  • Explained details regarding property, including restaurants, pool area, spa and fitness center to acclimate patrons to resort environment
  • Provided guests with above-and-beyond service, including making outside venue reservations and setting up tours
  • Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate
  • Kept accounts in balance and ran daily reports to verify totals
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel
  • Maintained financial accuracy by collecting deposits, fees and payments
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation
  • Maintained transaction security by verifying payment cards against identification
  • Welcomed each new arrival pleasantly and confirmed reservations and identification
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization
  • Prepared weekly employee work schedules for 10 team members ensuring all shifts received adequate coverage
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated
  • Carefully transcribed phone messages and relayed to appropriate personnel within two minutes of each call
PC Repair Technician, 06/2009 - 01/2011
Homestead Job Corps City, STATE,
  • Diagnosed and troubleshot problems, repairing and restoring machines to peak performance
  • Refurbished laptops, desk station, test station, and computer components
  • Responsibilities included problem detection and solving, fixing and reinstalling software and hardware, and maintaining computer network
  • Troubleshooting, diagnosed, installed, upgraded, configured, repaired Computer systems and network system components
  • Repaired and upgraded hardware and software for PC systems
  • Handled three calls per minute to address customer inquiries and concerns
  • Increased customer satisfaction by resolving computer issues
  • Saved $10,000 by implementing cost-saving initiatives that addressed long-standing problems
Education
GED: , Expected in 01/2011
-
Homestead Job Corps - Homestead, FL,
GPA:
Vocational Training: PC Repaired Technician , Expected in 01/2011
-
Homestead Job Corps - Homestead, FL,
GPA:
Certifications
  • First Aid/CPR Certified

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Resume Overview

School Attended

  • Homestead Job Corps
  • Homestead Job Corps

Job Titles Held:

  • Meter Installer
  • Correctional Officer
  • Front Desk Receptionist
  • PC Repair Technician

Degrees

  • GED
  • Vocational Training

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