Results-oriented Retail Merchandiser with solid market knowledge able to leverage creative business strategies to maximize product profitability. Thrives in team-oriented environment, working creatively and effectively to reach company goals.
Retail Merchandiser specializing in grocery store product placement and marketing promotions. Collaborates with manufacturers to ensure products are accessible and attractively packaged to satisfy customer needs.
Skills
Creative
Reliable and punctual
Product knowledge
Stocking and replenishing
Interior and exterior displays
Upselling techniques
Food preparation
To-go order preparation
Accurate money handling
Food tray carrying
Item promotion
Tableside service
Cash handling expert
Front-of-house display creation
Education
Florence Township Memorial High SchoolFlorence, NJExpected in 05/2010 – –GED:Basic subjects with advanced math - GPA:
Work History
Odom Corp - Merchandiser Yakima, WA, 07/2018 - Current
Updated pricing and signage to complete product displays and educate customers
Answered customer questions regarding store merchandise, department information and pricing
Removed damaged, out-of-code, not-in-set and discontinued items from displays
Rotated manufacturer products as needed
Unloaded arriving product stock and moved to store display areas
Arranged consistent shelves, bins and racks at [Number] locations by following established planograms
Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products
Stayed current on available products, store promotions and customer service policies to better assist with any need
Blocked and faced products on displays and shelves in accordance with company policy
Adhered to safety processes and procedures when stocking store to avoid falls and other injuries
Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by
Hauled [Type] and [Type] items from stock, using [Type] equipment and placed on correct store shelves
Removed all debris and packaging from boxes and separated for recycling or disposal
Checked for outdated and overripe grocery items and removed from inventory
Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage
Healthcare Services Group - Waitress Mccomb, MS, 04/2018 - 07/2018
Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers
Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences
Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests
Kept server areas clean and stocked during service hours to increase efficiency while serving tables
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times
Blue Claw Seafood & Crab Eatery - Senior Waitress City, STATE, 02/2008 - 08/2017
Prepared specialty deserts for customers, including [Type] and [Type]
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
Folded napkins and prepared silverware sets to provide adequate supply for host station
Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers
Loaded trays with accessories, including eating utensils, napkins and condiments
Stored food in designated containers and storage areas to increase shelf life and prevent spoilage
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
Inspected, pulled and stacked cleaned items and sent soiled items back for re-scrubbing and re-washing
Handled customer complaints with poise and grace, immediately resolving issues through immediate acknowledgment and commitment to service
Maintained strong reputation of efficiency and accuracy, earning numerous recommendations from satisfied customers
Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity
Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
Bussed and reset [Number] tables per shift, working efficiently to keep dining room and work areas clean
Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty
Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences
Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests
Achieved [Result] by frequently collaborating with chefs on menu changes, staffing needs and ways to improve overall restaurant functionality
Managed wait staff of [Number], serving [Number] tables daily for [Number]-star fine dining establishment
Achieved [Timeframe] sales goals by using successful strategies to promote specials, desserts and alcoholic beverages
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