Reliable and accountable Manager demonstrating high level of ownership and initiative. Quick and effective at decision-making and learning skills while maintaining excellent customer service throughout sales experience. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Skills
Leadership development
Driving business growth
Learning assessments
Sales tracking
Employee supervision
Hiring and retention strategies
Evaluations
Team collaboration
Budget preparation
Promotional sales events
Mentoring and coaching
Skill building
Staff leadership
Policy updates
Cleaning and organization
POS systems operation
Experience
Merchandiser, 11/2020 - Current Johnson Brothers – Omaha, NE,
Configured and arranged up-to-date advertising and marketing displays, creatively placed merchandise on counters or tables to promote visibility and sales.
Communicated and coordinated planogram execution with store management.
Maximized potential for sales cycle success through effective promotion and product-display placement.
Organized engaging front-facing displays to capture customer interest and drive revenue growth.
Established and maintained proper high-traffic displays, resulting in increased sales.
Taught sales staff to properly coordinate clothing racks and counter displays to maximize promotional effectiveness.
Assisted in gathering and moving materials and equipment for assigned displays.
Monitored stock to maintain sufficient quantity of featured product.
Displayed appropriate signage for products and sales promotions.
Printed labels and tags for for-sale merchandise.
Placed prices and descriptive signage to enhance displays and promote items.
Updated seasonal displays such as windows and mannequins to highlight current product lines.
Arranged items in favorable positions and areas of store to attract customers and optimize sales.
Owner/Operator, 01/2020 - Current Lineage Logistics – Lovejoy, GA,
Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
Directed hiring and training of new department managers to drive organizational improvements.
Enhanced operational performance by developing effective business strategies, systems and procedures.
Set pricing structures according to market analytics and emerging trends.
Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Identified client business and operational needs and introduced services to provide solutions.
Secured long-term accounts, managing sales presentations to promote product and brand benefits.
Recruited exceptional job candidates via diverse traditional and digital routes for suitability for key positions.
Introduced complete onboarding and training programs, surpassing established team sale targets and employee retention goals.
Reviewed company software and business programs to determine value and assess viability in live environment.
Hired and mentored core start-up team, working to outline initial company policies and procedures.
Participated in networking events to establish and cement community ties.
Developed business and marketing plans and prepared monthly financial reports.
Promoted store offerings through newspaper advertisements, catalogs and brochures to attract new customers.
Promoted business on social media platforms to maximize brand identity and generate revenue.
Manager, 11/2010 - 12/2019 Bath Iron Works Corp – Norfolk, VA,
Mentored team members to succeed and advance within department and company.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Managed day-to-day operations, including supervision and assignment delegation for team members.
Reviewed performance reports and used data to develop continuous improvement initiatives.
Executed new training initiative to improve skills and develop leaders from within.
Led employee performance reviews and discussed improvement strategies with each team member.
Analyzed employee workloads to meet seasonal fluctuation needs.
Set and administered annual operating budget, consistently maintaining controls and preventing overages.
Trained current employees on additional job positions to maintain coverage of roles at all times.
Maintained open and professional team relationships to quickly identify and resolve issues.
Greeted and assisted all customers daily in high-traffic retailer.
Coordinated and launched grand openings for new stores.
Communicated store policy violations to upper management to prevent shrinkage and misconduct.
Consistently met financial targets with close monitoring of expenses, labor hours and supply use.
Boosted sales volume by coordinating classes and workshops for major retailers and independent partners.
Education and Training
Associate of Science: General Studies, Expected in 06/2011 - Copiah-Lincoln Community College - Wesson, MS GPA:
Certifications
Received Total Overall Performance for Dollar General in August 2019.
Received 3rd in Division award for 105% sales to plan for Dollar General June 2017.
Received Regional Training store manager for Dollar General in 2012.
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