Merchandiser Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Detail-oriented Retail Merchandiser effective at monitoring inventory levels and predicting product demand. Monitors supply levels and product marketing for optimal sales. Skilled at creatively conceptualizing and building artistic framework around any given assignment. Pays close attention to detail and creates displays which engage and intrigue.

  • Sales
  • Markdown Procedures
  • Vendor relations
  • Planogram design
  • Price tagging and shelf labeling
  • Pricing controls
  • Fashion industry knowledge
  • Retail sales professional
  • Reliable and punctual
  • Overstock management
  • Corporate visual standards
  • Merchandising plan creation
  • In-store event promotion
  • Seasonal campaigns
  • Product knowledge
  • Interior and exterior displays
  • Stocking and replenishing
  • Marketing prowess
  • Order Fulfillment
  • Inbound and Outbound Calling
  • Report preparation
  • Complaint resolution
  • Sales expertise
  • Receiving support
  • POS systems expert
  • Strategic sales knowledge
  • Stock management
  • Good listening skills
  • Retail store support
  • Staff education and training
  • Technical Support
  • Warehousing functions
  • Money handling abilities
  • Account management
  • Training development aptitude
  • Creative problem solving
  • Service standard compliance
  • Money handling abilities
Work History
Merchandiser, 07/2020 to Current
J&P Cycles Taylor, MI,
  • Merchandised new stock to appeal to customers, grab attention and drive sales.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Partnered with sales representatives and managers to coordinate delivery and merchandising schedule.
  • Answered customer questions regarding store merchandise, department information and pricing.
  • Set and recommended mark-up rates, mark-down rates and selling prices for merchandise.
  • Prepared interesting and innovative visual displays to grab customer interest and promote sales.
  • Unloaded arriving product stock and moved to store display areas.
  • Led merchandise selection, pricing, planning and marketing.
  • Worked with managers and advertising directors to optimize promotions.
  • Organized on-site trainings to educate management and sales staff on benefits and care of product lines.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Interviewed and worked closely with vendors to acquire and develop desired products.
  • Created visual marketing and styled window displays.
  • Educated staff about coordinating clothing racks and related displays to boost effectiveness of promotions.
  • Pinpointed incremental sales for sales representatives to pursue.
  • Loaded and unloaded merchandise using ladder and pallet jack.
  • Supplied daily support to buyer and assistant buyer.
  • Coordinated communication with merchandise operations and vendors for PO creation and maintenance.
  • Organized store merchandise racks by size, style and color.
  • Completed seasonal windows, dressed mannequins and arranged in-store displays to showcase available products.
  • Drove client retention, managing engaging merchandise presentation to motivate impulse purchases.
  • Traveled to market, visited vendors and assisted buyers with merchandise selection.
  • Planned and coordinated product availability for advertising and promotion purposes.
  • Updated pricing and signage to complete product displays and educate customers.
  • Ran markdown reports, managed store replenishment and analyzed buying reports.
  • Anticipated consumer buying patterns to create purchase and inventory plan.
  • Advanced sales cycle plans by maximizing placement of promotions, point of sale materials and product visibility.
  • Assembled promotional displays, including quarter and full-size point of purchase displays.
  • Tracked and recapped key item performance.
  • Educated employees on new merchandise during seasonal workshops.
  • Verified products appeared at correct locations in proper quantities.
  • Monitored and analyzed sales records and consumer purchasing trends.
  • Established vendor performance metrics to evaluate service.
  • Completed stock orders and managed inventory levels.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Developed partnerships with internal groups such as packaging, visual and e-commerce.
  • Established strong vendor relationships to maintain and support business.
  • Conferred with store managers to obtain information about customer needs and preferences.
  • Organized and tracked departmental receipt flow for new and reordered merchandise.
  • Rotated manufacturer products as needed.
Sales Associate, 08/2018 to Current
La-Z-Boy, Inc. Severn, MD,
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Maintained records related to sales, returns and inventory availability.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Trained and developed sales associates in company processes, product knowledge, customer service and selling techniques.
  • Boosted sales by conferring with customers to evaluate Macy's Credit Card requirements and recommend best-fit company offerings.
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
  • Completed orders through computer system and organized product deliveries to meet customer timetables.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Solved customer challenges by offering relevant clothing products and services.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Tracked stock using company inventory management software.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Maintained customer satisfaction while handling retail product returns quickly and professionally.
  • Achieved perfect attendance record for 7 months consecutively.
  • Processed product returns and assisted customers with other selections.
  • Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
Cashier, 07/2017 to 05/2018
Ascension Health Emmitsburg, MD,
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Operated cash register for cash, check and credit card transactions with 98% accuracy.
  • Organized and reported on financial information to document payment histories and assist with sound financial accounting.
  • Assisted customers with special services, account updates and promotional options.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Worked closely with supervisors to solve problems and handle customer concerns.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Assisted customers by answering questions and fulfilling requests.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Reviewed weekly sales circulars and monitored price changes.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Trained as Merchandiser and provided back-up coverage to provide customers with optimal support.
Diploma : , Expected in 06/2016
Lakeside High School - Lake Elsinore, CA
: , Expected in
Santa Ana College - Santa Ana, CA

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Resume Strength

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  • Strong Summary
  • Target Job
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Resume Overview

School Attended
  • Lakeside High School
  • Santa Ana College
Job Titles Held:
  • Merchandiser
  • Sales Associate
  • Cashier
  • Diploma

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