Dependable worker offering 6 + years of experience in customer service and retail/warehouse work.Detail-oriented with commitment to safety processes and procedures. I’m hard working an always willing to learn.
Skills
Customer service
Time management
Work well in fast paced environments
Work well with others
Good work ethic
Trustw That I’ll get the job done on time
Experience
Merchandiser, 03/2018 to Current Crescent Crown Distributing, L.L.C. – Thibodaux, LA,
Taught sales staff to properly coordinate clothing racks and counter displays to maximize promotional effectiveness.
Updated seasonal displays such as windows and mannequins to highlight current product lines.
Conducted staff meetings with sales personnel to introduce new merchandise.
Selected merchandise based on most favorable price and quality.
Upheld stock levels and proper pricing for multiple product lines.
Established and maintained proper high-traffic displays, resulting in increased sales.
Researched current and past business performance using online systems and available reports.
Managed purchasing process for entire department.
Tracked shipping, including weekly and monthly fallout.
Arranged items in favorable positions and areas of store to attract customers and optimize sales.
Shopped competition to identify opportunities, labels and trends.
Displayed appropriate signage for products and sales promotions.
Maximized potential for sales cycle success through effective promotions placement and eye-catching product displays.
Met and exceeded quarterly sales quotas by [Number]%.
Built effective relationships with each store to develop superior customer satisfaction.
Printed various labels and tags for all merchandise.
Reconciled orders with financial plans and forecasts.
Aided buyer in assortment and category planning by conducting [Type] research.
Managed vendor chargebacks and follow up.
Ran weekly and monthly strategy reports to analyze business trends and provide recommendations.
Provided feedback on competitor activities and best practices.
Assisted in gathering and moving materials and equipment for assigned displays.
Assisted [Job title] by communicating with retail merchants via phone and email.
Authorized payment of invoices and return of merchandise.
Created and implemented POS with chosen vendors.
Communicated and coordinated execution of planogram with store management.
Participated in monthly competitive shopping trips and compiled full reports.
Organized and located inventory and updated store spreadsheets.
Overnights Stocker, 03/2017 to 03/2018 Southern States Cooperative, Inc. – Midlothian, VA,
Trained internal staff members on administrative processes, work instructions and procedures to facilitate consistent and seamless company operations.
Created intricate and visually clear 3D renderings as part of major project proposals for architectural firms.
Led complete review of operational costs and potentially wasteful practices, resulting in minimal cost increases as company headcount and business volume skyrocketed.
Prepared departmental contracts for attorney approval.
Explained menu to hospital patients, received food orders, helped prepare food and delivered meals to patients.
Served as high school student body president after being elected student council representative.
Successfully led key projects which resulted in [positive outcome].
Demonstrated full store expertise on merchandise locations, enabling optimum service to inquiring customers.
Conducted analysis to address [issue] which led to [positive outcome].
Effectively controlled the release of proprietary and confidential information for general client lists.
Evaluated effectiveness of training by surveying trainees and managers and collecting before-and after-data showing training impact.
Monitored multiple databases to keep track of all company inventory.
Delivery Associate, 02/2015 to 02/2017 Niagara Bottling – Hamburg, PA,
Went [Number] days operating motor vehicles without accident.
Selected and adjusted routes to maximize vehicle fuel economy and decrease delivery times by [Number]%.
Exceeded productivity goals by [Number]% through effective routing and planning.
Maintained [Number] long-term customer accounts worth over $[Amount] through exceptional customer service.
Completed daily pre-trip inspection checklist before first delivery with [Number]% accuracy rate.
Presented customers with bills and receipts and collected $[Amount] worth of payments for goods delivered.
Picked up and delivered cargo in tractor-trailer with expert knowledge of roads, highways and interstates.
Successfully led key projects which resulted in [positive outcome].
Demonstrated full store expertise on merchandise locations, enabling optimum service to inquiring customers.
Created intricate and visually clear 3D renderings as part of major project proposals for architectural firms.
Explained menu to hospital patients, received food orders, helped prepare food and delivered meals to patients.
Monitored multiple databases to keep track of all company inventory.
Led complete review of operational costs and potentially wasteful practices, resulting in minimal cost increases as company headcount and business volume skyrocketed.
Planned and executed [project].
Effectively controlled the release of proprietary and confidential information for general client lists.
Served as high school student body president after being elected student council representative.
Evaluated effectiveness of training by surveying trainees and managers and collecting before-and after-data showing training impact.
Trained internal staff members on administrative processes, work instructions and procedures to facilitate consistent and seamless company operations.
Tracked warehouse contents continually, maintained constant awareness of stock levels and performed formal inventory review [Timeframe].
Prepared departmental contracts for attorney approval.
Receiving Associate, 01/2013 to 01/2015 Receiving – City, STATE,
Optimized shipping and receiving strategies with cost-effective methods, carriers and routes.
Updated [Software] system with data such as weights, charges and discrepancies.
Directed materials routing by preparing accurate shipping orders and bills of lading.
Inventoried [Type] and [Type] areas every [Timeframe] and addressed discrepancies to maintain recordkeeping validity.
Designed delivery schedules.
Consulted price lists to calculate costs, such as shipping, storage and demurrage charges.
Utilized [Software] to organize and maintain shipment records, including [Type], [Type] and [Type] data.
Collaborated with carrier representatives to determine receipt methods and make special delivery arrangements.
Prepared and processed shipping documents, including work and shipping orders, route materials and bills of lading.
Determined most effective method of shipment for [Type] and [Type] packages based on budgetary and time requirements.
Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
Determined best shipping method for materials, considering shipping procedures, routes and rates.
Coordinated with carrier representatives to arrange and issue instructions for shipping and delivery of materials.
Maintained productivity goals by organizing and transferring incoming shipments using [Type] and [Type] equipment.
Prepared shipments for postage through careful packing, sealing and labeling of materials.
Promoted improvements in process efficiency and productivity by [Action].
Operated lift and hand trucks to transfer materials to and from target areas.
Education and Training
High School Diploma: , Expected in 06/2011 Sachem High School North - Lake Ronkonkoma, NY GPA:
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