Talented Merchandiser well-versed in stocking merchandise and planning promotional displays. Demonstrated success in collaborating with store and advertising management to create and deploy successful merchandising strategies for seasonal and promotional needs. Offering a 12-year background marketing products within stores to maximize product profitability. Devoted Merchandiser with 12 years driving and thorough knowledge of product display and delivery. Personable but quiet and hardworking with good memory for products and display techniques. Proven history of great time management. Detail-oriented Retail Merchandiser talented in monitoring inventory levels and predicting product demand. Monitors supply levels and product marketing for optimal sales. Skillful in creatively conceptualizing and building artistic framework around any given assignment. Pays close attention to detail and creates displays which engage and intrigue. Boost sales revenue consistently by completing engaging and attractive merchandising displays. Dedicated to organizing cohesive displays to tie in different offerings and promote sales. Creative and highly organized with skills to meet any promotional need. Effective merchandising professional bringing demonstrated success in leveraging visual display prowess to express brand vision. Over 12 years of fashion industry experience. Quick-learning and creative with aptitude for surmounting challenges. Methodical Visual Merchandiser offering 12 years of experience creating memorable and effective visual displays for both interior and exterior applications. Skilled in acquiring and applying product knowledge to drive sales and manage overstock. Aiming to fulfill role of increased responsibility to contribute immediate value to any team. Well-organized and creative Merchandising professional successful at representing consumer tastes and needs in retail market. Accurately assess competition and pursues effective ways to boost sales and reinforce client brands. Meticulous merchandising professional adept in merchandising plan development and seasonal promotions illustrated over 12 years in Visual Merchandiser roles. Creative and hardworking with demonstrated success in driving sales through artistic visual displays. Detail-oriented merchandising professional aiming to leverage 12 years of developing effective visual displays to bring value to Visual Merchandiser role. Strong passion for utilizing consumer behavior expertise and knowledge of color theory to create captivating visual displays. Ambitious, career-focused job seeker, anxious to obtain an entry-level job position to help launch career while achieving company goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level job position in high pace work environment. Ready to help team achieve company goals. Merchandiser and supervisor with over 12 years of successful experience in merchandising and supervising. Recognized consistently for performance excellence and contributions to success in sales industry. Strengths in sales and merchandising backed by training in retail. Driven student leveraging studies in kinesiology seeks real-world experience as salesman and merchandising. Offers strong interpersonal and task prioritization skills. Experienced salesman and Merchandiser with over 12 years of experience in retail. Excellent reputation for resolving problems and improving customer satisfaction. Enthusiastic salesman and Merchandiser eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of working hard and learning and training in business. Motivated to learn, grow and excel in providing for people. Friendly student available for weekend, evening and holiday shifts. Considered hardworking, punctual and driven. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Accomplishments
Earned "Employee of the Month" award in [Month, year].
Led merchandising and inventory management at [Number] retail stores.
Created a successful merchandising business model that was implemented company-wide.
Initiated daily store counts, orders and acquired proper products for [Number] retail locations.
Achieved [Result] by completing [Task] with accuracy and efficiency.
Supervised team of [Number] staff members.
Collaborated with team of [Number] in the development of [Project name].
Achieved [Result] through effectively helping with [Task].
Resolved product issue through consumer testing.
Documented and resolved [Issue] which led to [Results].
Skills
Sales
Product Inventory Counts
Markdown Procedures
Retail sales professional
Price tagging and shelf labeling
Fashion industry knowledge
Reliable and punctual
Overstock management
Interior and exterior displays
Merchandising plan creation
In-store event promotion
Stocking and replenishing
Product knowledge
Seasonal campaigns
Corporate visual standards
Work History
07/2017 to 09/2021
MerchandiserStarbucks – Bayonne, NJ,
Completed efficient weekly pricing changes for general merchandise categories.
Executed revised sales plans and reset zones to incorporate new merchandise.
Worked with department managers to maintain adequate inventor for regular and promotional demand.
Kept sales floor clean, neat and well-stocked for customers, helping to drive consistent sales with professional arrangements.
Helped customers select merchandise by offering multiple product options fitting specific needs.
Rotated stock correctly to minimize spoilage and waste.
Maintained superior customer service levels by prioritizing customers' needs over merchandising assignments.
Backed up cashier staff during heavy customer flows to prevent unnecessary service delays.
Advanced sales cycle plans by maximizing placement of promotions, point of sale materials and product visibility.
Ran markdown reports, managed store replenishment and analyzed buying reports.
Verified products appeared at correct locations in proper quantities.
Organized on-site trainings to educate management and sales staff on benefits and care of product lines.
Monitored inventory levels and kept adequate stock in product displays on sales floor.
Monitored and analyzed sales records and consumer purchasing trends.
Updated pricing and signage to complete product displays and educate customers.
Inspected merchandise for quality and arranged proper display location on floor.
Answered customer questions regarding store merchandise, department information and pricing.
Assembled quarter and full-size point of purchase promotional displays.
Prepared interesting and innovative visual displays to grab customer interest and promote sales.
Educated employees on new merchandise during seasonal workshops.
07/2021 to 07/2021
Cashier SupervisorLa Madeleine, Inc. – Richardson, TX,
Modeled outstanding customer service and held cashier team accountable for consistently delivering expert support.
Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Built positive relationships with customers to increase repeat business.
Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Drove staff to exceed promotional objectives by motivating closings through contests and other motivational strategies.
Used point-of-sale productivity metrics to monitor associate efficiency and encourage improvements.
Shifted personnel resources based on current customer levels to consistently balance demand against operational requirements.
Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
Replenished checkout lines with printer paper and change throughout shifts to prevent any customer service delays.
Verified accuracy of daily cashier batches by checking receipts, checks and cash.
Met coverage demands by setting effective work schedules and breaks, and effectively delegating assignments.
Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
Observed associate flow and identified areas for mentoring and retraining, as well as highlighted associates exceeding expectations.
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
Fostered positive work environment by consistently treating all employees and customers with respect and consideration.
Monitored areas for security issues and safety hazards.
Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
Quickly and accurately counted drawers at start and end of each shift.
Kept orderly and accurate accounting records by monitoring sales documentation.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
07/2016 to 07/2017
CashierUniversal Health Services – New Bern, NC,
Helped customers complete purchases, locate items and join reward programs.
Answered questions about store policies and addressed customer concerns.
Restocked and organized merchandise in front lanes.
Monitored self-checkout systems and provided assistance or intervention where required.
Maintained cash drawer of $500 or more per shift.
Completed inventory counts and ordered merchandise.
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked closely with shift manager to solve problems and handle customer concerns.
Reviewed weekly sales ads and monitored price changes.
Collected and authorized payments of guests.
Greeted over 1000 patients per day.
Worked flexible schedule and extra shifts to meet business needs.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Checked identification for proof-of-age for alcohol and tobacco sales.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Lifted up to 50 pounds at once and used forklift to move heavier loads.
Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
Set up new sales displays each month.
Solicited customers to purchase loyalty and item protection plans, successfully bringing in $100 per month in new revenue.
Operated cash register to record transactions accurately and efficiently.
Performed cash, card and check transactions to complete customer purchases.
Used POS system to enter orders, process payments and issue receipts.
Maintained current knowledge of store promotions and highlighted sales to customers.
Learned supervisor and all floor positions and provided backup at key times.
07/2016 to 07/2017
Team LeadNcr Corporation – Alexandria, LA,
Prepared detailed reports on updates to project specifications, progress, identified conflicts and team activities.
Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
Instructed junior team members on protocols and procedures of each station to maximize contributions.
Worked different stations to provide optimal coverage and meet production goals.
Participated in cross-functional team-building activities.
Continuously checked products for quality assurance according to strict guidelines.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Reviewed project specifications and drawings prior to assembling complex components to better understand assignments and expected deadlines.
Designed strategic plan for component development practices to support future projects.
Took on additional job duties during unexpected backlog, resulting in meeting project target date.
Trained new team members by relaying information on company procedures and safety requirements.
Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
Directed and supervised team of 3 engaged in merchandising and sales development.
Operated material moving equipment to move heavy loads and maintain production levels.
Handled troubleshooting tasks and used repair methods to immediately rectify assembly line issues.
Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Coached team members in techniques necessary to complete job tasks.
09/2007 to 06/2016
Sales AssociateOffice Depot – Signal Hill, CA,
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Engaged with customers to effectively build rapport and lasting relationships.
Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
Loaded and unloaded merchandise using ladder and pallet jack.
Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Worked alongside retail representatives to enhance product presentations and advertising collateral.
Processed product returns and assisted customers with other selections.
Tracked stock using company inventory management software.
Maintained records related to sales, returns and inventory availability.
Completed orders and organized product deliveries to meet customer timetables.
Developed, marketed and sold full range of products and support services.
Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
Trained and developed new sales team associates in products, selling techniques and company procedures.
Maintained customer satisfaction with quick and professional handling of product returns.
Educated associates on market trends and stayed up-to-date on forecasts.
Provided positive first impressions to welcome existing, new and potential customers.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Solved customer challenges by offering relevant products and services.
Increased sales by offering advice on purchases and promoting additional products.
Prepared large cash deposits with zero discrepancies.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Applied security and loss prevention training toward recognizing risks and reducing store theft.
Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Checked store merchandise regularly for proper display and replenishment.
Effectively coached team members to reach weekly and monthly sales goals.
Constructed displays and signs to promote specified products and sales promotions.
Developed sales strategies and established procedures for new employees.
Monitored phone calls for quality assurance.
Supervised team of 30 employees within areas of customer service, cash handling, inventory, sales and data entry, skyrocketing customer service rankings 12% in 2014.
Completed 30 employee evaluations to stay on top of lagging knowledge or skills and proactively close gaps to maximize performance.
Analyzed sales data to set 45 day quotas and assess potential areas of growth.
Oversaw frequent store recoveries to keep sales floor organized and presentable.
Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
Engaged customers in sports needs and comfortability products and key features to drive consistent revenue.
Submitted reports to senior management to aid in business decision-making and planning.
Generated $40,000 of new customer revenue in 2014.
Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
Trained team members in successful strategies to meet operational and sales targets.
Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
Enhanced goal attainment in engagement and sales areas to boost sales and customer relations.
Administered performance reviews and held workshops to improve performance of team.
Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
Arranged items in favorable positions and areas of store for optimal sales.
Supervised operations for 2 years-person sales team and boosted productivity by implementing customer service and having product.
Supervised staff of 30 employees utilizing effective communication and dynamic interpersonal skills.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Built and maintained rapport with store personnel to effectively meet company and client objectives.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Directed smooth merchandising of products to engage customers and promote sales.
Promoted exceptional customer service by engaging clients on sales floor.
Monitored daily sales operations and served as informational and procedural resource to team members.
Managed daily sales floor operations to improve customer loyalty 8% and strengthen brand.
04/2011 to 06/2013
Assistant Store ManagerC-A-L Ranch – Show Low, AZ,
Trained and managed associates in customer service and sales techniques.
Managed scheduling for store shifts to accomplish proper staffing.
Managed store organization, maintenance and purchasing functions.
Trained team members in successful strategies to meet operational and sales targets.
Performed investigations on market flows to identify seasonal trends and forecast consumer needs.
Oversaw and managed operational and financial projects to deliver on time and within budget limitations.
Assisted store manager in meeting standards for customer service and quality.
Assisted Manager in interview process of prospective employees and provided feedback.
Developed innovative and creative merchandise displays to drive point-of-sale purchases.
Promoted business strategy by implementing improvements based on guest feedback.
Kept orderly and accurate accounting records by monitoring sales documentation.
Performed nightly store and team performance audits.
Answered questions about store policies and addressed customer concerns.
Generated repeat business by developing and maintaining strong team of 14 employees devoted to customer service.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
Coordinated weekly conferences with store associates to communicate sales and customer service goals.
Reduced shrinkage 2% by closely monitoring inventory and security procedures.
Submitted orders for new inventory.
Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
Helped customers locate appropriate store locations of clothing products, answered questions about products, and provided solutions for various needs issues.
Increased employee satisfaction and engagement 4% through taking extra time to find product and searching online and other stores.
Optimized store displays and appearance via strategic merchandising.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Supported professional development of team members and supervisors at all levels to place knowledgeable candidates in leadership roles.
Addressed and resolved strategy issues to support sales management and guide business direction.
Completed routine store inventories.
Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Examined merchandise to verify correct pricing and attractive displays.
Maintained customer satisfaction with quick and professional handling of product returns.
Resolved customer service issues promptly.
Grew company sales 2% by devising strategic promotional plans capitalizing on changing market conditions.
Hired, trained and supervised retail team members bringing in $15,000 in annual revenue.
Increased profits 4% through effective sales training and troubleshooting profit loss areas.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Submitted reports to senior management to aid in business decision-making and planning.
Improved sales process and tracking with implementation of new point of sale (POS) system.
Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
Education
Expected in 12/2018 to to
Associate of Arts: Social And Behavioral Science El Camino College - Torrance, CA GPA:
Expected in 05/2018 to to
Associate of Science: Recreation Management Taft College - Taft, CA, GPA:
Expected in 06/2006 to to
High School Diploma: South Torrance - South Torrance, GPA:
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