Versatile Laboratory Technician with an extensive Sales background experienced in management and supervision. Currently seeking a change in career which involves dealing with people.
Plan and develop strategies to maximize sales.
Knowledge of Reading and executing planograms.
Client liaising and Customer Service.
Manage stock orders and target less waste.
Experienced in Manual and Automated Fusion, Robotic TGA and X-Ray analysis.
Compiled and analyzed test information.
Developed product testing and analysis.
Tested samples for various mineral analysis.
Managed and Supervised an assembly line of up to 20 Staff.
Managed various departments such as Sample Preparation, Digest, Fire Assay, Metallurgy and ICP.
Created new laboratory processes.
QAQC reporting and client liaising.
Manage and Supervise and assembly line of up to 35 Staff.
Train and develop staff members in methods and leadership.
Actively suggested operational improvements to enhance quality, improve production times and reduce costs.
Ensured the most cost-effective production methods were employed.
Manage, trained and developed a small sales team to achieve sales and customer satisfaction.
Exceptional customer service and address customer conflicts.
Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.Verified that all merchandising standards were maintained on a daily basis.
Promoted to a Supervisory role after probational months of employment based on exemplary performance.
Won National Top Sales awards 5 years consecutive.
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