Merchandiser Resume Example
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MERCHANDISER
Summary
Drive consistent revenue growth for retail businesses through effective visual merchandising of diverse products. Diligent about coordinating details across displays for professional appearance and optimal sales. Artistic, innovative and well-organized to handle any promotional need.
Dedicated Sales Associate offering 8+ years of success in fostering quality shopping experiences through expert needs assessment and extensive product knowledge. Proven history of exceeding sales targets and meeting customer needs with effective product solutions. Skilled in training and mentoring new associates on customer service and sales best practices.
Skills
- Friendly and outgoing
- Active listener
- Marketing knowledge
- Relationship selling
- Retail brand promotions
- Merchandising knowledge
- Sales development
- Negotiations
- Inventory management
- Outgoing personality
Education and Training
High School DiplomaBourbon County High SchoolCity,State,06/2011
Experience
ComotoMerchandiser | Norfolk , VA12/2019 to Current
- Organized appealing and engaging displays to capture customer interest and drive revenue growth.
- Consulted with management and advertising teams to plan optimal promotions.
- Taught sales staff to properly coordinate clothing racks and counter displays to maximize promotional effectiveness.
- Updated seasonal displays such as windows and mannequins to highlight current product lines.
- Placed prices and descriptive signage to enhance displays and promote items.
- Built effective relationships with each store to develop superior customer satisfaction.
- Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across many locations.
- Established and maintained proper high-traffic displays, resulting in increased sales.
- Ran weekly and monthly strategy reports to analyze business trends and provide recommendations.
- Organized and located inventory and updated store spreadsheets.
- Shopped competition to identify opportunities, labels and trends.
- Managed purchasing process for entire department.
- Authorized payment of invoices and return of merchandise.
- Arranged items in favorable positions and areas of store to attract customers and optimize sales.
- Assisted by communicating with retail merchants via phone and email.
- Managed vendor chargebacks and follow up.
- Created and implemented POS with chosen vendors.
- Assisted in gathering and moving materials and equipment for assigned displays.
- Reconciled orders with financial plans and forecasts.
- Communicated and coordinated execution of planogram with store management.
- Selected merchandise based on most favorable price and quality.
- Maximized potential for sales cycle success through effective promotions placement and eye-catching product displays.
- Tracked shipping, including weekly and monthly fallout.
- Displayed appropriate signage for products and sales promotions.
- Participated in monthly competitive shopping trips and compiled full reports.
- Aided buyer in assortment and category planning by conducting research.
- Researched current and past business performance using online systems and available reports.
- Printed various labels and tags for all merchandise.
T.J. MaxxRetail Associate | City , STATE10/2011 to Current
- Maintained current store, product and promotional knowledge to drive consistent sales.
- Expressed appreciation for patronage, inviting and encouraging customer return visits.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Assisted customers by phone regarding store operations, products, promotions and orders.
- Worked with off-site locations to find desired items for customers.
- Processed payments and maintained accurate drawers to meet financial targets.
- Provided every customer with professional and polite support for sales and service needs.
- Bagged, wrapped and packaged purchases according to customer needs.
- Maintained a friendly, outgoing, and customer focused demeanor while on the sales floor.
- Escorted customers to products and pointed out complementary items to boost store sales.
- Prevented store losses by leveraging awareness, attention to detail and integrity to identify and investigate concerns.
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
- Answered questions about current promotions and resolved issues according to store policies.
- Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
- Drove sales by successfully employing strategies such as upselling and cross-selling.
- Proactively engaged shoppers, providing assistance and information on merchandise and product features.
- Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
- Promoted customer satisfaction by good communication and sales pitches.
- Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
- Managed cash register operations using POS system including processing sales and returns.
MyselfRed Dragon Veterans N More | City, State05/2019 to 08/2020
- Enhanced sales by implementing merchandising and promotional improvements.
- Streamlined operations and improved employee focus and productivity by prioritizing tasks prior to start of each shift.
- Continuously audited store operations, slashing inventory shrinkage and reducing cash discrepancies.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Cultivated store brand and accomplished strategic business initiatives through close collaboration with district manager.
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
- Contributed to positive store appearance through regular folding and organizing of racks.
- Established loyalty, executing flawless customer engagement to drive client retention.
- Created excellent retail experience to cultivate customer loyalty and retention.
- Staged merchandise and stocked sales floor to stimulate impulse sales.
- Improved profitability by executing daily, weekly, and monthly floor plan changes.
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Resume Overview
School Attended
- Bourbon County High School
Job Titles Held:
- Merchandiser
- Retail Associate
- Red Dragon Veterans N More
Degrees
- High School Diploma
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