Mentor Volunteer Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Motivational individual offering dependable outstanding communication, social and interpersonal skills managing multiple priorities with a positive attitude. Punctual, respectful, committed, with dedicated passion driven by cause to work diligently in accomplishing measurable impact seeking to maintain a full-time position that offers professional challenges and growth.

Consistent professionalism as a respectful active listener sensitive to socioeconomic and cultural differences enhancing support with forward thinking. Focused on establishing and maintaining effective improvement including social, behavioral, emotional and cognitive strategies.

  • Good listener
  • Strong desire to help others
  • Motivational
  • Relationship building
  • Encouraging
  • In depth intimacy of Alcohol and substance abuse
  • Respectful toward others and privacy
  • Consistency
Work Experience
Mentor Technician, 01/2009 to Current
Seminole Gaming Okeechobee, FL,
  • Established attainable goal planning
  • Enhancing cognitive skills
  • Provided immediate responses to questions from volunteers.
  • Supportive to each person based on their individuality
  • Active supportive listener
In Home Supportive Services Care Provider, 01/2007 to 01/2009
Patricia&Charles Turner City, STATE,
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Administered medication as directed by physician.
  • Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Entertained, conversed and read aloud to keep patients mentally alert.
  • Followed nutritional plans to prepare optimal meals.
  • Cooked tasty, nourishing meals for patients to promote better nutrition.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
  • Helped clients maintain optimal health by overseeing medicine schedules and doctor's appointments.
  • Administration to help clients address symptoms and enhance quality of life.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Assisted patients with self-administered medications.
  • Developed rapport to create safe and trusting environment for care.
Restaurant Waitress/Cashier, 02/2006 to 01/2007
M&M Soul Food Cafe City, STATE,
  • Participated in dining room side work such as refilling condiment bottles, preparing menus and arranging silverware packages.
  • Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
  • Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
  • Completed credit payments via card processing systems.
  • Cultivated warm relationships with regular customers.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Increased sales significantly by upselling higher-end products to customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
Driver/ Meal Distribution, 02/2000 to 02/2001
Volunteers Of America City, STATE,
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
  • Fostered positive working relationships with regular customers.
  • Delivered packages to customer doorsteps and business offices.
  • Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Kept and studied detailed mileage and fuel reports to track overall fuel costs.
  • Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
  • Planned delivery routes and most efficient methods of distribution.
  • Mapped out destinations ahead of time to ascertain quickest and safest routes for delivery.
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Reviewed routes and expected delivery time frames to determine order of deliveries.
  • Checked loads against documentation before completing final delivery at destinations.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Operated vehicles to move personal, business and industrial goods.
  • Successfully avoided time delivery delays by carefully planning best routes.
Cashier, 09/1996 to 1999
Mc Donald's City, STATE,
  • Restocked and organized merchandise in front lanes.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Learned cook position and drive-thru positions and provided backup at key times.
  • Used POS system to enter orders, process payments and issue receipts.
  • Performed cash, card and check transactions to complete customer purchases.
Associate of Arts: Alcohol And Drug Studies, Expected in 05/2021
Glendale Community College - Glendale, CA
  • Relevant Coursework Completed: Alcohol & Drug Studies, awaiting internship for California state certification
Associate of Arts: Fire Protection And Safety Technology, Expected in 05/2021
College of The Canyons - Valencia, CA
Associate of Arts: Liberal Arts And Sciences, Expected in 05/2021
Antelope Valley College - Lancaster, CA
  • Continuing education in Behavioral & Social Sciences with 27 units to obtain B.A.
GED: , Expected in 02/2004
Vista Del Rio Adult School - Calif. Rehabilitation Center - Norco, CA

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Resume Overview

School Attended
  • Glendale Community College
  • College of The Canyons
  • Antelope Valley College
  • Vista Del Rio Adult School - Calif. Rehabilitation Center
Job Titles Held:
  • Mentor Technician
  • In Home Supportive Services Care Provider
  • Restaurant Waitress/Cashier
  • Driver/ Meal Distribution
  • Cashier
  • Associate of Arts
  • Associate of Arts
  • Associate of Arts
  • GED