Caring Mental Health Tech willing to work as many hours per week as necessary. Recognized as being the most popular tech among staff and patients. Adept at providing mental health care services to people of different backgrounds. Effective communication and behavioral plan implementation abilities. Focused on enhancing the quality of life of patients.
Skills
Knowledge of medical terminology
Excellent customer service skills
Charting and clinical documentation
Communications
Customer service
Patient assessment
First Aid/CPR
Education and Training
Goshen High SchoolGoshen, ALExpected in 09/1983 – –:BASIC - GPA:
LBWGREENVILLE,AL, Expected in 01/2011 – –GED: - GPA:
Experience
Akron Children's Hospital - Mental Health Technician Hudson, OH, 03/2020 - Current
Conducted 15-minute and unscheduled checks on patients, immediately responding to hazardous incidents or crises to maintain safe milieu.
Provided excellent service to patients through personable communication.
Handled various patient-oriented duties, including vital sign monitoring, medication administration and patient behavior assessments.
Mccoy's Building Supply - REGISTRATION New Braunfels, TX, 03/2019 - Current
Verified patient information, including demographics, income and for input into system.
Processed cash, debit and credit card payments for services rendered and printed receipts detailing services.
Responded to incoming department phone calls and directed callers to appropriate team members based on need.
Kept processes moving along smoothly so that wait times were minimized
Scanned documents, including insurance cards to include in patient charts.
Welcomed patients to facility and assisted with registration sign-in process.
Worked with nurses and other clinic staff to process patients and direct to appropriate departments.
Advised patients of monies required to be paid prior to services.
Asked various questions from clients to obtain the information necessary for paperwork.
Cross-trained to assist with OP during staff member absences.
Registered patients for outpatient procedures and emergency services.
Politely and personably welcomed incoming clients and offered seats prior to beginning registration process.
Collaborated with nurses and other personnel to process patient paperwork and direct to appropriate departments.
Contacted insurance carriers to verify coverage, copays and deductible information for patients.
Maintained confidentiality of all patient information by adhering to HIPAA and procedures.
Carefully checked insurance information for benefits coverage and input pre-authorization documents into system.
Luverne Health And Rehabilitation LLC - Certified Nursing Assistant City, STATE, 11/2018 - 03/2019
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
Documented activities and recorded information in EMR system.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Managed and maintained patient rooms, shared-living areas and nursing stations.
Engaged with patient family and friends to provide courteous, efficient visit experience.
SELF - Claire'S DAYCARE City, STATE, 01/2011 - 02/2018
Enhanced sensory abilities by giving children access to numerous textures and shapes.
Created and implemented developmentally appropriate curriculum addressing all learning styles.
Implemented hands-on, play-based strategies such as games and crafts for experiential learning.
Maintained daily records of individual activities, behaviors, meals and naps.
Established indoor and outdoor safe play environments for toddler-age children.
Taught children foundational skills such as colors, shapes and letters.
Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
Organized and led activities to promote physical, mental and social development.
Upheld all CPR and Alabama regulated certifications.
Disciplined children and recommended other measures to correct behavior.
20 years childcare experience.
Balanced schedules to provide optimal rest, play and educational periods.
Developed and implemented lesson plans based on ages and abilities of class children.
Discussed new developments, misbehavior and concerns with parents or guardians.
Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
Secured indoor and outdoor premises to protect children under care.
Recorded information about behavior, food service and medication dispensing.
Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
Led children in tidying up, handwashing and to teach responsibility.
Cared for up to 6 children ranging in age from 0 to 4
Enforced rules to teach manners and maintain safe environment.
Promoted physical, emotional, intellectual and social development through well-planned classroom lessons, games and outside activities.
Incorporated music and art activities to encourage creativity and expression.
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