Mental Health Specialist Resume Example Massachusetts General Hospital

MENTAL HEALTH SPECIALIST

Professional Summary

Qualified Mental Health Specialist with 2 years of experience in mental health treatment. Adept at using Therapeutic Rapport and NCI to facilitate client awareness and emotional growth. Focused on driving effective outcomes in individual's progress. Excellent with quick thinking and problem solving skills. Compassionate to every patient no matter what their complaint or diagnosis.

Skills

Building rapport
Psychosocial assessment
Case documentation
Crisis Intervention
Trained in indicators of child abuse
Expertise in crisis intervention techniques

Anxiety disorder expertise
Records management
Learning disability awareness
NCI Certified
BLS Certified

Work History

09/2018 - CurrentMental Health Specialist | Massachusetts General Hospital - Braintree , MA

Monitored patients and assessed suicide risks
Provided clients with recommendations to community resources
Communicated with clients to develop social and psychiatric observations
Documented client progress in confidential files
Utilized Therapeutic Rapport and active listening to support clients in meeting therapeutic goals
Facilitated smooth discharge by encouraging and reassuring clients throughout transitions
Delivered client assessments for those struggling with addiction or relationship issues and implemented strategies based on client needs
Encouraged patients to discuss experiences in group and individual settings
Displayed sensitivity to cultural and linguistic needs of clients and families served
Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion
Applied array of different methodologies to assist patients with therapy
Monitored patients behaviors and vital signs
Documented patients current behaviors
Built a therapeutic rapport with patients to attempt to deescalate situations

02/2017 - 09/2018Patient Transporter | Baptist Healthcare System, Inc. - Calvert City , KY

Reported any unusual or urgent circumstances in patients' condition or environment immediately to the patient's nurse.
Maintained accurate logs of all equipment deliveries and patient trips and submitted documentation to Supervisor at end of shift.
Collaborated with CNAs, nurses and physicians to maintain stability during transport and facilitate event-free transport.
Warmly greeted patients and visitors and made each feel welcome.
Coached recently hired employees on company guidelines, conduct and practices and offered to assist with training and with patient transfers.
Furthered skills by actively taking part in employee trainings and taking classes in subjects to improve safe patient transport and NCI training in case of a violent patient.
Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs and stretchers.
Provided transportation services for all types of patients and patients who required special equipment such as ventilators and IV pumps and oxygen using specialty beds or wheelchairs.
Analyzed patients' medical conditions to identify proper mode of transport.
Identified malfunctioning ambulatory equipment to report to appropriate department for repair or replacement.
Provided physical support to patients through diverse types of mobility assistance.
Maintained confidentiality of patient data and condition at all times to safeguard health information.
Comforted patients and families by offering support and encouragement.
Assisted patients in moving out of beds, wheelchairs, stretchers or medical transport vans.

09/2016 - 12/2017Manager-in-Training | Abc Fine Wine - Miramar , FL

08/2014 - 09/2016Cashier | Kohler - Phoenix , AZ

Counted cash in register drawer at beginning and end of shift.
Checked prices for customers and processed items sold by scanning barcodes.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Operated cash register for cash, check and credit card transactions with 100% accuracy.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Answered questions about store policies and concerns to support positive customer experiences.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Reviewed weekly sales circulars and monitored price changes.
Requested official identification for Driver's License or State Identification purchases and verified details, consistently meeting strict legal standards of underage sales.
Worked closely with Management to solve problems and handle customer concerns.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Educated customers on promotions to enhance sales.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Assisted customers by answering questions and fulfilling requests.
Trained as Home shop associate and provided back-up coverage to provide customers with optimal support.

Education

Expected in 09/2020Penn Foster College, City, StateAssociate of Science: Veterinarian Assisting

05/2016Fayetteville Technical Community College, City, StateGED:

Resume Overview

School Attended

Penn Foster College
Fayetteville Technical Community College

Job Titles Held:

Mental Health Specialist
Patient Transporter
Manager-in-Training
Cashier

Degrees

Associate of Science : Veterinarian Assisting
GED :

Mental Health Specialist Resume Example

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