Medical Office Specialist Resume Example Hca

MEDICAL OFFICE SPECIALIST

Summary

To secure a challenging position in a medical office where I can utilize my interpersonal skills and prove to be a valuable and conscientious employee.

Skills

Microsoft Word, Excel, Access, Data Entry, IDX, Medisoft, Lytec, Mysis, Nextgen, Vision, Amicore and basic medical billing software, CPR certified
Clinical - vital signs, injections, venipuncture, EKG, rapid strep testing, sterile techniques, and event/holter monitors, ESR, glucometer, urinalysis

Experience

Medical office Specialist
Kansas City , MOHca/Mar 2016 to Current

Greet patients and visitors in a prompt, courteous and helpful manner.
Confirm appointments, print out daily schedule, pull and prepare charts by obtaining/updating lab results, consultation reports and other requested reports and re-filed charts accurately and timely.
Pre-register patients before visit, check patients in and out, collect co-pays and payments and update all necessary information in patient's electronic medical records.
Verify benefits with insurance companies, contact insurance companies for pre-authorization/pre-determination request and statuses, document insurance information in patient file.
Schedule/coordinate outpatient surgeries, provide patient with pre-op and post-op instructions and physician orders.
Create consent forms for surgeries/procedures, return to work letters, and insurance letters.
Order and Maintain supplies for front desk area and waiting room area, also receive and distribute front desk/clinical supplies, batch charge tickets at the end of the day and prepare cash bag.
Maintain contact with answering service, answer office phones, schedule appointments, triage calls and direct messages to appropriate personnel, sort and distribute office mail, and other general office duties as assigned.

Midwest Heart Specialist
Troy , MILaser Eye Institute/Mar 2011 to Feb 2016

Patient Representative/Medical Assistant
Eagan , MNFairview Health Services/Dec 2008 to Mar 2011

Greeted patients and visitors in a prompt, courteous, and helpful manner.
Checked patients in, updated and entered all necessary information in patient's electronic medical record.
Identified patient referral needs and entered referral information into the system, if needed assisted patients in obtaining referrals from their primary care doctor.
Scanned lab results, consultation reports, prescriptions, insurance cards and other items into patient's electronic medical record.
Printed and distributed daily schedules, coordinate clinic charts and alert clinical staff if patient had any testing, labs, or hospitalization.
Maintained supplies for front desk area and waiting room also receive and distribute clinical supplies.
Interviewed patients to obtain medical information and prepared them for doctors assessment, collected patients vitals: blood pressure, pulse, height, weight, temperature, and review patients medication list.
Performed EKG's, holter and event monitors, and maintained exam rooms clean and tidy for the next patient.
Provided pharmacies with prescription information and approved drug refills.
Assisted the doctor in interpreting for patients, explained to patients the instructions given by the physician as well as treatment procedure, diets and medication instructions.
Prepared patients chart before visit, obtain any labs, test results, procedures reports, discharge summaries and other requested reports from hospital data base.
Assisted in scheduling appointments, collecting co-payment, entering charges, phone triage, sort and distribute mail; and other general office duties as assign.

Medical Receptionist
City , STATEProfessional Foot Care Specialists, P.C/Mar 2007 to Oct 2008

Greeted patients and visitors in a prompt, courteous and helpful manner.
Maintained appointments for podiatry doctors in the Chicago & Hinsdale locations and for a pain doctor.
Scheduled diagnostic tests for patients.
Confirmed appointments, printed out daily schedule, pulled charts and attached super bills, updated charts with lab results, consultation reports and other items and re-filed charts accurately and timely.
Checked patients in and out, collected co-pays and payments and entered new patients in database.
Verified benefits with insurance companies, obtained authorizations, mailed and resubmitted medical claims, followed up on EOB's, contacted insurance companies for claims status, pulled paid claims and logged appropriately.
Scheduled surgeries, set-up transportation if needed, contacted anesthesia and residents, provided patient with pre-op instructions and filled out physician orders.
Created consent forms for procedures, release and return to work letters, company letters, and insurance letters.
Maintained contact with answering service, answered office phones, checked office e-mail daily, and other general office duties as assigned.

Patient Representative
City , STATEHeartcare Centers Of Illinois/

Greeted patients and visitors in a prompt, courteous and helpful manner.
Checked patients in and out, collected co-pays and payments, entered new patients in database, and updated all necessary information in patients' electronic medical file.
Checked insurance eligibility and benefits in My-E care website.
Maintained appointments for 8 doctors and scheduled various cardiology diagnostic testing and went over instructions with patient.
Faxed and mailed progress notes.
Opened and distributed mail.
Answered office phones, voice mails, utilized page system, paged doctors as directed and took massages.
Created on-call hospital schedule for doctors.
Assisted doctor in interpreting for patients, EKG's, and helped room and vital patients when needed.
Assisted in medical records pulling, re-filing charts and other general office duties as assigned.

Education and Training

Morton CollegeMay 2004City, State

DiplomaIllinois School of Health CareersJune 2010City, State

American Medical Technologists- Registered Medical AssistantOctober 2012

Languages

Bi-lingual (English-Spanish

Skills

anesthesia, scheduling appointments, schedule appointments, basic, benefits, blood pressure, Bi, cardiology, charts, consultation, CPR certified, Data Entry, data base, database, EKG's, EKG, electronic medical records, e-mail, English, filing, forms, general office duties, injections, insurance, letters, notes, medical billing, Medisoft, Access, Excel, mail, office, Microsoft Word, monitors, next, page, personnel, primary care, progress, Spanish, phones, transportation, triage, phone triage, urinalysis, venipuncture, Vision, vital signs, website

Resume Overview

School Attended

Morton College
Illinois School of Health Careers

Job Titles Held:

Medical office Specialist
Midwest Heart Specialist
Patient Representative/Medical Assistant
Medical Receptionist
Patient Representative

Degrees

Diploma
American Medical Technologists- Registered Medical Assistant

Medical office Specialist Resume Example

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